Please be advised that Yatango Mobile is under liquidation as of November 2015.
One star because you cannot select zero
Their website does not work, additionally their support people lie to you and tell you didn't have enought credit even though you can support it with credit card statements. Don't bother they have no integrity and their website is broken in the most dishones way
Yatango- liar, cheater
Yatango, what a rogue!! I was applied a mobile at the end of August, waited over two months still can received my phone and they told me don't know when I can get it. Ok fine, I requested a refund, know one month later where is my money????? Swindler!! Liar!!! Cheater!!!!
Even though they've been sold
First off, know that Yatango was bought by Yomojo, which made me sad as I had finally found a prepaid plan I liked, so was worried what would happen.
So far all okay, they set up our accounts on the new website and we got access no problem. We're still getting what we pay for and the months rolled over smoothly.
The new website isn't as nicely done and the old Yatango mobile app doesn't work anymore, you have to check through the website (so far anyway) but it's still the same chose your own plan format which is what's important to me.
Yatango mobile sim
I have given my parents my Nokia 925 as their old phone has died, After searching networks including Telstra, Vodafone and Yatango, I have trIed to access the 3, but a no services message appears after I have installed Yatango SIM card. The Nokia was unlocked from a Vodfone prior to installing the sim card. If anyone is able to help or has ideas or a cintact number, please forward to myself. Regards Torben
Not a Fair Go.............no way to do business.
Tried Yatango a few weeks ago, web page quoted $18.00 per month Unlimitedf or a phone account. OK
Prepaid bill comes. $ 20;00 so I asked to close and get my money back as it was a prepaid.
what a lot of verballing so in the end I asked my bank to withdraw the payment, They did. End of the first part of the story,
Next happening is I get a phone callfrom an :eak telco asking do I want a mobile account very cheap. A garbled speech Then I look up this Eak telco and it is YOMOJO the same people who went broke running Yatango,
Pack of Lies
Yatango is a company built on un-kept promises. Yatango promised to deliver their SIM card in 3-5 business days. Waited for over a week and it is still not here. I tried to contact them to follow up (they promised to reply in 24 hours), but after three days, there has still been no response. Can't believe I wasted my time and money on this nonsense. Poor form, poor communication.
And I thought a receiver was something to do with telecommunications
Out of the blue I, like all Yatango customers, was informed my custom had been bought by another company. What has happened to the $20.00 all customers paid as some kind of bond/deposit? Those $20.00's must all amount to $millions.
different plan suit different people
I kind of like the freedom to choose whether you need packaged voice, sms, data or pay as you go. you can change month by month to accomodate the heavy or light month easily. For those who keep a number and needs to dial occasionally, surely this is very flexible. I like the Optus network.
Way Better Than What I Was Paying
I used to be on a contract and was looking for a better deal once it ran out. My husband joined up with you guys and loved the service and deals that you guys offered and suggested I join too. I was pleasantly surprised with not only the deals but the tech support, etc. has been excellent. We are looking at getting our 16 years old a sim card with you guys and I've been recommending you to any family and friends.
Really disappointing in how their system worked
If anyone consider using Yatango mobile, be aware of their Hidden charge and Confusing system.
I tried to cancel the SIM I bought which I haven't used for 2 months.
They KEEP your credit cards details and renewed without your permission. As I noticed this, I tried to turnoff auto renewal, turned out the Dashboard is really complicated and DON't have a button to turnoff auto renewal.
So then I tried to contact Ya-tango to try to get a refund as I DO NOT consume any credits, Tech supports say this is not refundable and I have to use the...remaining balance rather than a simple refund. I appreciate the politeness and patience of the tech support when chatting with me, I understand that it is beyond their control to help me but it seems unfair to me and others to be CHARGED without PERMISSION due to their COMPLEX system.
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Questions & Answers
I had request a refund at Nov. but no money back. What can I do now?
Hi kiki, I'm just a fellow customer plus don't know the circumstances so can't really give you a definitive answer.
However since the company has been sold I don't think you have too much hope of getting a refund.
yes yatango went bust....The very next day the same people went operational with Yomojo .. you have three options write to Telecommunications Industry Ombudsman [TIO} ...... if paid by dredit card ask your bank to rescind payment. or Contact Yomojo and ask ,but they may reneg any responsibilty and only offer a new account startup for free
I would like to know why my Yatango mobile app is not working?
Yatango was wound up almost two weeks ago [lack of money] the same people have now started Yomojo with the same problem lack of money, they sent me an unsolicited invoice for the month of $36.00
what does that show you?
where is YATANGO.com website? vanish no reply from them
Sorry unable to find anything on Yatango.com or any other avenues. I hope someone else can help. Regards Torben
I would not engage Yatango as they wanted to charge me $20.,, instead of $18.00, But the next week I was sent a phone bill for $36.00 from the same people now calling themselves YOMOJO. Yatango was wound up postal address level 15, 10 Queens road, Melbourne Victoria 3004
They need money badly that is why they want $20 up front
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