You get what you pay for I guess.
Despite their Facebook page saying they supply high quality glasses at affordable prices, in 2019 this is no longer true. Back then Zenni were using good quality plastic frames with good quality glass lenses which were easy to clean. Now they use bad quality plastic frames with even worse quality plastic lenses which smudge every ten minutes and are very hard to clean. Not only that, my new glasses also have a permanent mark on one of my lenses due to how easy the plastic is to damage. Their support team (although can't do any better I suppose)...said that they only supply plastic lenses which is a very bad move for glass wearers like me where the lenses get dirty very easily. The icing on the cake though is their designs are so dorky where their older designs looked smart and professional which to be honest makes me embarrassed to wear them. If it was 2013, I couldn't recommend them more but in 2019, I sad to say that you should stay far far away from them and sacrifice a few more dollars for some nice frames with easy to clean glass lenses. Sure glass can be dangerous but they are much better for cleaning and durability all around.
- Verified customer
I've made 7 purchases from Zenni in total. Each time has been fast and simple. The hardest part is deciding which one of the awesome frames to get. And every order has been perfect, the prescription has been exact and the product exactly what I wanted. My latest - a pair of prescription shades, are just amazing. The clarity is excellent, even driving directly into the sun. So I am incredibly impressed with these.
Customer service is also excellent. I had to contact customer service because I no longer had access to the email used to set up my ...account, wasn't an issue, they had me connected back up in no time. And recently, I lost some clip-on shades so I contacted customer service ... and now I have a couple of pairs of those on their way. So I highly recommend Zenni and their service to everyone.
I have specific requirements for my frames (small nose bridge), then I know exact shape and size of lens will suit me. I found that easy to find at Zenni as all measurements provided - particularly in the search menu.
Second purchase from Zenni and I am thrilled. I am from New Zealand and you just cannot buy frames like this at the price Zenni offers. The expense of new glasses is horrible here.
I know exactly what I want. I was wearing glasses at 3years old and I am now 62 Surgery laser or otherwise not an option so I make them a fashion accessory. If people give a bad review I would be sure they don't read or understand the specifications
I totally support Zenni
I wish I could review the glasses - regrettably I cannot because I did not receive anything. A month ago I got notification that they had been shipped via Landmark Global. Clicking on their tracking number led me to a NZ Post tracking number giving their location as Mt Wellington, Auckland as of 22nd August. Inquiries with NZ Post revealed that they do not have a depot in Mt Wellington and had no record of the shipment entering their system. They suggested I contact Zenni. I did and they said WAIT. Disappointed.
- Verified customer
I have bought 3 pairs of glasses from Zenni and the process has been so quick and easy. They're so affordable, and whenever I have questions, the online team are happy to help. They've also made changes to my order when needed (very soon after order, though).
I am also from Australia, and receive the glasses within 3 weeks.
The only thing I was not a fan of was their blue light filtering - it is just a yellowish tint that almost makes everything darker, but this is my first experience with blue light filtering so maybe this is just how it works!
I have recommended them to friends and they have been happy. Will absolutely order again.
- Verified customer
The best company to order glasses from ever!
My daughter originally suggested Zenni when they lived on the Navy base in Japan. Her optometrist actually mentioned them as an option. I have ordered several pair of glasses since and have been happy with each order. I have been able to wear them all right out of the box. They are MUCH more affordable especially when wearing progressive lenses. I mention them to friends all the time!
- Verified customer
Fabulous & affordable
I’ve been a Zenni customer for at least 10+ years. I ordered the first time by luck finding them on the internet looking for affordable glasses. I was so impressed that my whole family uses Zenni now. Personally I’ve bought 6 pairs of glasses and never disappointed. I’ve even recommended to many friends who are also very satisfied customers.
Awesome quality & affordable, which is so nice to find these days.
Wonderful to have affordability at last!
This is my second time ordering glasses and have persuaded hubbie to do the same. Ordered two pairs this time with only one previously. Found the website abit daunting at first but took my time to get it right and on the second time found it alot easier as it had remembered my prescription (half the battle sorted!!). Very prompt service and arrived in good quality (no damage). Love having new glasses to wear! Would definitely recommend to all! Would love some more blingy glasses for women though! More for special occasions.
Affordable, Correct Eye Prescription and large choice of Glass Frames
Once I took time to read clearly stated directions how to insert prescription, very easy to complete online form. Amazing I have never had wrong eye prescription as mine is a little tricky. Happy with frames as nice choice of smaller size ones for my face. Very affordable which allows me to order several over the years. I have recommended Zenni to family and friends.
Love Zenni glasses!
I have purchase 3 pairs of glasses from Zenni and have been totally satisfied with each and every one of them. The service is accurate and the delivery fast. Very satisfied with my purchases and have recommended them to all my friends.
Spare pair of glasses
Needed some glasses for work and since one eye slightly different to the other off the shelf not the best option. Frame basic/average but quality of the fit and vision very good. Price reasonable, service quick and delivery well communicated.
- Verified customer
Best glasses ever!
1. Cute glasses & virtual try-on is awesome. It’s nice to actual see yourself wearing them!
2. I have astigmatism & need progressive lenses. They get them right every time!
3. Price is awesome! I can buy 3 Zennis for the price my eye care office wants!
4. Return policy is amazing! My eye doctor is the one who made a mistake yet Zenni allowed me to return the glasses for 100% refund!!!
Can't beat Zenni
Priced out just my lenses at Walmart. Wanted to reuse my existing frames. Price was $263 dollars. Bought thru Zenni with new frames for under $150. I wanted to save money by reusing my existing frames that came from Zenni. Did not work well. Zenni came through again. Great company.
Love my Zenni’s
Easy to order and I have about 10 pairs now! Last pair I made a mistake with the lens colour so emailed to see if I could return to get redone... they gave me credit for the whole cost of the glasses and told me to keep the other pair! That’s what I call great service!
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Questions & Answers
Does anyone recommend the use? of these as i have 2 teenagers and 1 10yr old all with secial needs who all need to wear glasses fulltime
and im tired of paying over $300+ per pair
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