Ziegler & Brown Triple Grill

Lacking in too many areas - 4 month review – Unfortunately the Ziggy Triple doesn't perform to a high standard and the numerous shortcomings in its design make for a challenging BBQ experience. The most disappointing aspect of the design is the layout of the burners. There are no burners located beneath the grills in the front section of the BBQ, therefore it is not possible to cook/grill at… Read more

the front of the BBQ (comprising at least 1/5 the total grill) due to a lack of heat/flame (non-existent) and when roasting there is a notable cold spot at the front of the BBQ. Specifically, due to the grill location and direction of heat (flows towards the vents at the rear), when roasting it is only possible to use the back 2/3 of the BBQ unless you're happy to constantly rotate your food, although this rotating process involves opening the lid and losing oven heat each time.

Another shortcoming in the grill design is the"Flame Tamers" in the grill which are intended to prevent fats/oils dripping directly onto the burners and clogging them. Despite their intended purpose, all the Flame Tamers achieve is to create an uneven heat surface (hot and cold spots) which results in uneven cooking (e.g. burnt spots and uncooked spots on the same piece of meat). This makes for uneven charring on foods and requires regular repositioning of food to prevent burnt spots.

Lastly, if considering the small hot plate attachment I would recommend against this. The reason being is that there is a series of large holes around the outline of the plate. These holes make it very challenging to move food about the hotplate without it falling down into the BBQ and when cooking something like an egg its is all but guaranteed that the egg will pour down these holes.

Overall I would advise reconsidering the Ziggy Triple, particularly if this is to be your primary BBQ. This isn't to say Ziegler and Brown is a bad brand, although I would look elsewhere beyond the Ziggy Triple, maybe to a Z&B Turbo Classic or Webber from what I have heard from friends. Good luck!

Great BBQ – Overall this is a really cool BBQ and we love it. Technically I probably should have a bigger BBQ, I could do with more space when entertaining large gatherings, but this BBQ has slightly more space than the biggest size WeberQ. The grill is very chunky and has less bars, and bigger, than the WeberQ's. It also has large block-out pieces above the… Read more

burners which can make it uneven but you get used to this. The construction is thermoplastic and aluminium so it will never rust or fall apart, which is what put me off buying the old "Tin box" 6-burner barbecues that never last more than a few years. Natural gas is great for saving money, no more $45 for 8kg of gas!

Additional notes: I cook chicken, steak, bacon, etc on the BBQ. I've had difficulty cleaning it in the past but mainly because I wasn't using a degreaser. I don't know fully how it copes with weather because mine is undercover, but it's made of materials that will not rust. Like usual, the thermometer eventually got moisture inside it, but it works perfectly.

Ziggy BBQ dissatisfaction – Bought a Ziggy 2 burner bbq after the saleswoman convinced me it was a great product and easy to clean. We got our first use last night and very disappointed. During the cooking, one of the hot plates kept turning itself off and tried numerous times to restart it. This morning we tried to clean it. Whoever said it was easy to clean was lying,… Read more

despite following the instructions and our efforts, it still has food baked into the grills that won’t come off.

Very dissatisfied with the overall experience.

Elite tripple very dissapointed – I bought the brand new tripple elite the first week they were released, and to say the least I’m very dissapointed. I love cooking a roast but with the slightest breeze the burners go out then when on a higher setting I exceed the max recommended temperature. Had a Webber baby Q and should have upgraded to a bigger Webber. Show details

If you want a BBQ for great steaks. DO NOT BUY THIS BBQ. Absolute rubbish – It looks like a great BBQ but unfortunately I am like many others that got sucked in by the salesperson. They claimed it was hotter than a Weber Family Q and every bit as good as other traditional 4 burners on the market. Got it home, put it together, and looked forward to searing my first rib eye. How disappointing. It heated up quickly but it… Read more

stewed to the steak. My old Beefeater left this thing for dead in the heat department. The wok burner attachment was even worse. That useless thing could barely even bring a cup of water to the boil. After sales support also gave great lip service but failed to deliver any answers. I only gave one star because it looks good. I don't generally give products a bagging but leave this one alone.

Looks good but cooks poorly – Very uneven heat distribution over the 3 cooking areas and does not get hot enough to cook steaks properly, not even when using a solid cooking plate. The cart is not very mobile as the casters fall out constantly. The lid started to corrode under the paint. I’m a bit disappointed in the product as it is a very nice looking BBQ with many accessories to choose from. I’m afraid that it’s a poor value for money BBQ. Show details

Gets a workout and always performs – Was given this as a wedding present a few years back. Hasn’t missed a beat. Standard bbq most of the time but occasionally use it to cook a roast, or if the oven is full we can throw a tray in there too. Does pizza well too. Gets nice and hot very quickly if you need it to. Can sear and grill steaks beautifully. It’s a bit of a pain to give it a… Read more

deep clean but nobody really likes cleaning their bbq or oven. The wheels are rubbish but I tech screwed them into the legs and they’re better. The wheels are the single reason it loses a star. Great product.

I'm envious of everyone who has had better experiences – I've put my triple out on the verge for rubbish collection. My old Bunnings special was hotter and far easier to keep clean and I wish I had kept it. Apart from the heat fading rapidly from new, the cast iron grills rusted from first use. Repeated "dry" cleanings with baking soda left them discoloured and stained and as far from non-stick as… Read more

one can get. Having had Weber Qs, charcoal kettles and other Gas BBQs this was by far the worst performing BBQ I've owned.

Extremely dissapointed – I spent weeks reading reviews and researching information on the Ziggy 3 burner. I was keen on a Weber Family Q Premium, as we already own a Weber Baby Q and it’s great. Stupidly, I went with the Ziegler and Brown 3 burner and the entire purchasing and operating experience has been nothing short of pathetic. BBQs Galore customer service. From… Read more

the first step in the door of the Rockingham store it was clear the young lady who served me knew less than I did about this bbq. From trying to sell me a roasting dish, which is for the 2 burner AND the 3 burner cast iron dish, to eventually telling me she doesn’t know much about the model. First impressions count and I should have walked out. I ended up buying one plus many accessories including the warming rack.

The warming rack. This is a piece of poor engineering and design. Concept of a warming rack is good, just that this one, once fitted, means the available cooking space is reduced by around 80% because you can’t get your hand under to turn meats over. Waste of money, don’t bother.

The cast iron baking dish. This is ok, but it holds a 2kg chicken and not much else. Too small for a full meal and a better design would have been square and larger not a small rectangle. Another poor bit of design.

It seems the fogging up if the temperature gauge is a common theme amongst owners. I’ve sent several emails asking why and how to fix this. No responses at all, ever. Terrible customer service on a new product.

I’ve been sent surveys asking for my feedback and have included the same questions, but no one has contacted me.

Cooking: I’ve cooked a roast chicken. That was ok, but no different to one cooked on the Weber Baby Q.

I’ve cooked steak, and I think the bbq struggled to hold its heat so it got a bit stewed.

Sausages cook quite well on the griddle.

If I had the chance to spend $1100 all over again, I would firstly stay away from BBQs Galore, period, and I would most certainly choose a Weber Family Q Premium over the Ziggy 3 burner.

I am disappointed on numerous fronts and the customer service, which was poor to begin with, is non existent post purchase. If something does go wrong, I doubt the warranty is worth the paper it’s written on.

Buy a Weber; you will surely be a lot happier in the long term.

Added comment: 1 Jan 2020

This BBQ has been a total disappointment. I cooked, or tried to cook a rolled lamb roast yesterday in the cast iron roasting dish that is designed for the triple grill. I used the rack, basted the lamb, preheated the grill for 10 minutes to 200C. Put veggies around the lamb and on she went. 2 hours later, the top is burnt, the underside is not cooked and the veggies are only just cooked through, except for carrot which was still hard. The carrots had been cut up.

Seriously, this is pathetic. It appears that using the roasting rack and dish AND putting veggies around the meat does not allow sufficient heat to circulate under the meat.

Again, my honest advice is stay away from these Ziegler and Brown BBQs and buy a proven Weber. Biggest purchasing mistake I think I’ve ever made. Useless performance, zero customer service. Don’t waste your money.

Next plan is to try the WEBER convection trays with their rack ( which is also nice and solid) sitting directly on top of the grills WITHOUT the useless roasting dish and see how that goes. If it fails, I think I’ll publicly auction it as a useless piece of junk on EBAY and see how much attention I can get.

I want my money back BBQs Galore!!

Added comment 1 Feb 2020

As noted above, I proceeded to roast a chicken WITHOUT using the Ziegler and Brown roasting dish, but by using the Weber convection tray and the very solid Weber roasting rack. Cooked a 1.94kg chicken for 86 minutes at 200 degrees and it was brilliant. Perfectly cooked, tender, juicy, simply delicious. Point here is you can and should use the tried, trusted and proved Weber BBQ and their method to cook your food, not some Flim and Flam dodgy brothers roasting dish from Ziegler and Brown.

Think about it for a moment. The roasting dish sits BELOW the plate level of the bbq and the flimsy rack you get with it sits in this dish below the plate level. The whole concept of “roast” is that heat can travel “around” the food to cook it evenly. Heat cannot travel under anything in this poorly designed roasting rack because it sits to low.

Do yourself a favour and don’t buy a triple grill roasting dish. Better still, be a smart shopper and buy the trusted and “proven” Weber Family Q and use the Weber add on products to do your cooking. I wish I would have.

I still want my money back BBQs Galore. How about you answer the questions people ask, for example, if the cast iron plates are dishwasher safe or how about why the thermometer keeps fogging up.

Stay away from Ziegler and Brown. Buy a Weber, you will be so much happier.

Don’t go there – Worst $1000 I’ve ever spent. Just collecting dust now. Wont seer a steak. Only heat is in the centre of the plates. Seer one side of the steak then the other side on a different plate, as all the heat is gone. Ive gone back to a $160 bunnings special. Zeigler doest have the heat to cook for 3 people. As only half of the centre plate gets hot. But rappidly loses it. Show details