Zippy.com.au

I booked a rental al their Jandakot location. A week before I was due to rent, something came up in my schedule so I called them to cancel. Turns out they don’t offer refunds, even if it’s a week before the rental, like any other rental company. They’re reason? “We put it in our terms”. When I asked why they’re don’t offer refunds, they didn’t… Read more

give me a reason apart from the terms. Seems crazy to me that they wouldn’t offer refunds if you cancel a week in advanced in 2025. So disappointed and upset about it tbh

Terrible customer service when needing to speak to management or make a complaint Show details

Unprofessional customer service – On Thursday the 30th of January I booked and paid for a vehicle with a tow ball for use on Saturday the 1st of February. Upon arrival on Saturday morning to collect the vehicle and pay the bond I as was told to take a seat and wait as it was a very busy morning. The customer services representative Maria assisted me with the process of paying the… Read more

bond and releasing the vehicle. Unfortunately the vehicle that was booked with a tow ball was not available however another without was. Maria apologised for the error and tried to find a solution. Having a conversation with another representative Karly/Kary or something to that effect, about the situation,however resulted in a solution of me driving to another location to collect a vehicle whereby I didn't agree as this Zippy office was near to my residence. The other representative Karey who was busy with another client told me unfortunately they are very busy today and that's the only option available. I was shocked in the way I was addressed and spoken to upon which Maria told me not to worry it's their mistake and sorted me with another vehicle. Well done Maria for excellent service however Kary was unprofessional in the presence of other customers. A recommendation perhaps a refresher In customer service for Kary. Kind regards Julian Van Rheede

Excellent car hire – I've rented through Zippy Rentals, Rockingham and Jandakot. They are great! Excellent cars! Excellent service! Excellent staff!

Best rental experience – Highly recommend ,staff were fantastic, friendly and ever so helpful. If you are looking to hire Rockingham Zippy is the place to go.

Don’t rent off these people – I hired a small van to remove bunk beds. Aside from the $149.00 for the days rental and providing my credit card to cover the insurance excess of $500.00 I was also charged $199.00 which I understood was to bring the excess I would pay down to that amount. Had I understood that they would be putting these funds into their pocket for nothing. Reconsider any decision to rent off these people they are a scammy outfit.

The best truck hire experience – Zippys wangara are the absolute best - highly recommend 5 stars all the way ✨️

Simple, excellent service – Recently enquired about and then hired a removal truck through the Jandakot rental location. Simple, very friendly and totally professional service from Katherin, Katrina and Wendy. Truck was gleaming clean, inside and out and a breeze to drive. I was recommended to try Zippy by a friend, I would highly recommend them to others who are considering a hire vehicle. Show details

Wonderful service – The staff were totally helpful from my first phone call. We rented a 3 T truck.. only 19k on the clock drove like a dream. We moved house in a day and a half. Wasn't charged for the late return. I would rent from this company anytime. Thanks ladies! Show details

No refund – Do not hire from this company. We booked a truck for moving house. Due to unforeseen circumstances I needed to cancel the booking. Not 1 cent was refunded, absolute rort. Show details

HIACE van hire – Wangara Staff are very helpful, Great service from start to finish Show details

Excellent Service – I hired a Toyota Corolla for 3 days, the car was awesome as was the service. The girls in the office were lovely and friendly. They did their utmost to make sure I wasn't charged extra for cleaning etc. Recommend them to anyone who wants a nifty rental for a few days. Show details

Exactly what I wanted! – Friendly staff and the truck was exactly what was promised. Prompt responses and flexible hours to return truck. Show details

DO NOT HIRE – ZIPPY IS THE WORST COMPANY TO HIRE A CAR. I was in an accident that wasnt my fault and zippy still made me pay the $5000 dollar EXCESS after threatening me with court. DO NOT RECCOMEND AT ALL. Show details

Friendly staff and good truck but bits missing – We hired a 3t truck from Rockingham which was great to drive and appeared to be in good condition. The staff were lovely and helpful. We hired it at 4.30 pm for 24hrs. When we started loading we realised there was no hand piece to operate the tail lift. The business was closed by then so before we started our next load the next day I phoned to see… Read more

if we could pick it up and was told they don't give them out. It seems you have to have 'special requirements' to get the handpiece. Just made it so much harder for hubby when he did the next load by himself he had to leave the furniture on the lift, walk around the side of the truck to press the buttons for it to go up, then use a ladder to get back up into the truck. Never come across this before. Weird.........

Unsafe/unusable vehicle – We hired a 3T truck with a lift for moving. The drivers seat was missing bolts to connect it to the cab, the lift didn’t work properly and the buttons were problematic, and the damaged lip made things unable to be wheeled off into the truck, and 4 tyres needed to be pumped up before we could even use. Hiring out unsafe and poorly maintained… Read more

vehicles is reckless. Contacted them 2hrs after picking the truck up but they were closed. Unable to return and no refund policy. Phone messages and emails sent immediately. Took it back early as more hassle to use than not. Manager brushed aside saying not enough staff to maintain to standard they would like. DO NOT RECCOMMEND.

Poor service and return of vehicles and bond – Was given a key to return the van, the key would not work and so I parked the van and took the keys with me. Employees were rude and refuse to refund bond even though I provided proof the keys have been express posted. Manager was rude and accused me of doing all the wrong things with my actions to prevent a loss to their company. Manager hung up… Read more

on me. Not worth the money of hire and try to slug you with multiple add ons. Expected me to drive 2 hours to provide a cash refund for the cost of the postage of the keys. The company did wrong and refuse to take responsibility.

Not worth the money – For a start the customer service is poor. They forgot to give back my license so I had to do a 50 kilometre round trip to pick it up. It's been six working days and I still don't have my $550 deposit back when the contract stated three to five days max and that was for a Toyota Corolla. Not worth the money or hassle  Show details

Purposely misleading – Beware and make sure to check your prices and invoices before driving the truck. They are really scammy when it comes to the prices. Their ad will tell you a lower price and when you pick up your vehicle then you end up paying more and this is not including the insurance. Show details

Slow bond return – Truck very clean and tidy. The staff at Rockingham business like. But here is the rub. Very slow in getting your 5 hundred dollars back. Hired the truck on a Tuesday and assured money would be back in by the Friday. Didn't go in till the following Tuesday. Four extra days interest earned for Rockingham Zippy. My advice pay the bond in cash and get the truck back by four in the afternoon.

Application got reject for no reason, Cannot delete my account. This is the worst! Stay away! – I registered zippay couple of weeks ago, they asked my facebook and asked my name, mobile, home address and medicare card number. Although I give them all my real information, my application got rejected. They didn't tell me why, didn't warn me that once rejected all my personal information would still be kept in their database and I have got no… Read more

way to delete them.

I email their customer service to ask them to delete my personal information, they rejected me and told me they keep this information so I cannot register it again.

I am quite angry to be honest, I don't care if i can use their service or not at all now. I just feel they force me to leave my personal details in their database while they don't even allow me to logon my account to see my information, how does this work? this is like a black box, once i fill in these forms then all my information gets handed to their hands, I have absolute no control on my personal information and privacy.

This service provider is highly selfish, only worry about their money security, only lend money to very small group of people, not even consider their customers personal information security at all. And there is no warning to tell people who register the first time to say "this is once life time chance, don't make any mistake, otherwise you cannot use the service forever, but we will keep your personal information in our database forever."

Plus why the h*ll they use facebook account as the security check???!!! Why do i need to put my legal name on facebook???!!!

This is the worse thing I have ever seen, and I doubt if their registration process is legal or not.

I was promised 1000 from get go but got 250 – Like said I got 250 straight up rather then 1000 I have perfect credit and what not..... its a bit of a lie and what not but all the same it does what it's supposed to. Just pay on time.

Hit and Miss – The customer service for this company is non existent. Don't expect a reply to any email enquires. Links to vouchers don't always work either.

What is this scam??? – Appeared in my gmail box trying to sell me baby stuff. Suspicious as all reviews are 85% + I thing they are scammers but cannot work out how they got through

Love the deals – I love the deals that these people have. Have used a deal recently which was blue room cinema tickets and it was such an easy transaction.

Shopping and Savings – I have saved on the vouchers Zippy has sent me, I have used the Hungry Jacks vouchers and there are always plenty of other savings on clothes and restaurants I love it. I can download online shop ne and then go to the shops and purchase cheaper products and food for less than the price Save money More savings

They had what I wanted – I was looking for some retailer vouchers and Zippy had what I needed. I cant believe people are still buying things without checking awesome sites like Zippy first! You don't need to pay through the nose and you don't need to pay the full price so be smart and use these guys! it was so so easy to use and the coupons I wanted were there it would be great if we could also upload any coupons and deals that we find as well

Free pizzas – I also received a voucher from Zippy for three pizzas from Dominos free! It was such a lovely surprise and there were absolutely no hassles claiming my prize. Any correspondence I've had with Zippy they have always been so personal and polite. So although I havent't as yet bought anything through Zippy, I am encouraged to do so as to date they have proved themselves to be a user friendly site. Thanks once again, Susan Redcliffe

Great offers on products that are useful – Zippy has great offers on everyday items and any other day products, awesome value for me, my home and for gifts all at affordable prices. I can shop at any time of day or night and don't have to leave my home. Best option of all shopping worlds. I love the absolute comfort of shopping from home in my jammies without the scrutiny of shop… Read more

assistants and other shoppers! Easy to access great items for myself, home and gifts all at affordible prices.

My Free Dominos Pizza's – I got an email last month from Zippy to win free Dominos Pizzas. I answered, not expecting to win, But I did. I was so surprised. The Pizza's arrived as promised and were thoroughly enjoyed by my family. the Pizza's were on time and hot and delicious. I would thoroughly recommend Dominos and will buy them again.. (I Usually buy Pizza Hut). Pizzas on time and hot

Very Helpful – I found Zippy.com.au an awesome site. It showed me all the best deals around. I just moved interstate so this was extremely helpful as I knew where to go for the best deals. It's free to register and there is no unwanted spam emails.. Just good deals, so what are you waiting for give Zippy a go !!!!!

Showcases amazing specials across a range of products and services! Wow – Its such a great website, you just sign up and then you get sent all these great deals for services and products across Australia via email! A must have for any money savvy shopper...It covers everything from kids, baby and toys to health and beauty services across Australia. If you are always looking for a bargain then this place is perfect for you...