2Zodiac AX10 Activ

Zodiac AX10 Activ

 Verified
2Zodiac AX10 Activ
2.9

56 reviews

PositivevsNegative
45%11%45%

Pool Size
  • Average (24)
  • Large (13)
Build Quality
3.1 (36)
Value for Money
2.7 (37)
Ease of Use
3.2 (37)
Cleaning & Maintenance
2.7 (35)
Noise Level
4.0 (36)

Reviews

56 reviews
Tony Lee
Tony Lee2 posts
 

Big Thanks To Darko

WE have an Astral gas pool heater that had to be repaired as part of a "Call Back" on a faulty part. Darko, the company rep was incredibly helpful in play a big part in arranging the repair. I had to recall the service guys, and again Darko was instrumental in organising that service call. A very polite & helpful young man. Thanks Darko. Show details
Anthony R.
Anthony R.South East Queensland, QLD2 posts
 

Wheels keep falling off

I have had this cleaner for 18months. Initially it was heat not a problem. Then the wheels kept coming off the tracks.
I have replaced the tread. However this has continued to happen. I have had to fix the tread 3 times in one day.
If I don’t it just sits in one position waiting for the dirt and leave to come to it. Show details
Overall
Noise Level
Functionality
My Work Here I.
My Work Here I.South East Queensland, QLD
 

Constantly stops working

Doesn’t matter what is done to maintain this cleaner (and my pool), it stops working on a weekly basis. We have a professional pool maintenance company coming in once a month as well. Show details
marty
martyPerth, WA
 
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Stephen
StephenSouth East Queensland, QLD
  Verified

Terrible Product - does not work if there is even small leaves or stones

Paid nearly $800.00 had for 1 year. Does not pick up leaves and if there is any small pebbles it gets stuck. Worst equipment on the market. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Cameron G.
Cameron G.South East Queensland, QLD
 

Zodiac ax10.. meh

Great if you don't have any greenery around your pool I'd say, however if you have any greenery it jams so easily and frequently on a singular leaf! Spend more time unjamming the paddles than it does actually cleaning. Wouldn't recommend unless you get zero leaves in your pool year round. Have had it for 2 years now and would not buy another, very disappointed Show details
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Value for Money
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Robert W.
Robert W.Brisbane Qld22 posts
 

ABSOLUTE JUNK

Purchased a new Zodiac AX10 Active, 4the November, 2021.
It passes over the leaves in the pool, and if one actually gets picked up it will be spat out the back.
Had pool Tech visit today and he strongly recommended I take it back to the retailer, which I must say he works for.
If I had read the reviews prior to buying I certainly would not have purchased the AX10 Active.Anyone have a suggestion as to what is a tried and true pool cleaner. My pool is 40,000 ltrs and Mag salt. Show details
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Value for Money
Ease of Use
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Sam
SamWide Bay-Burnett, QLD
 

Still trying to get them to answer the phone

3rd day in a row on hold for an hour. 2 weeks old ax10 Tracks Stopped working, just sits in the one spot doing nothing. Followed all troubleshooting steps and still nothing. Show details
John
JohnSydney, NSW4 posts
 

Terrible terrible machine do not buy

I had model 8 ok for 5 years the pool shop recommended the model 10 as a better model it’s terrible within months no good I want my money back it’s not fair I m pensioner it’s hard to save money now waiting for parts a month replace with a better model or give my money back a bad product is an embarrassment to the company that makes it
I want my money back Show details
BJD73
BJD738 posts
 
Mrs H
Mrs HSydney, NSW
 

Glad found this

Thankyou every one,
I was prepared to go purchase this week AX10 so glad I read reviews...
Will definitely NOT WASTE my hard earned $$$.
My Zodiac G2 has worn out and not sure what to purchase as that always had troubles , cleaning corners and steps and has stopped sucking, changed hoses, diaphragm etc.
Any advise on what to purchase would be great Show details
Zodiac
Zodiac   DM   
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WOLOLO
WOLOLOSouth East Queensland, QLD11 posts
 
Overall
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Functionality
Linz
Linz9 posts
 
Overall
Build Quality
Value for Money
Ease of Use
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Zodiac
Zodiac   DM   
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Diane H.
Diane H.Wide Bay-Burnett, QLD6 posts
  Verified
Zodiac
Zodiac   DM   
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Mike S
Mike SPerth, WA3 posts
 

Very effective, needs regular refurbishment

Keeps our pool very clean, does ledges, walls and the first couple of steps. Works well on medium and high pump speeds. Haven't had problems with leaves and small twigs, bigger stuff will get stuck as with most suction cleaners. The pool is cleaner (walls scrubbed etc.) than with our previous Hayward Pool Vac. suction cleaner

Tracks last 12 months on high pump speed, more on medium (fibreglass pool). You need to buy a tune-up kit (which includes tracks, gears etc) every 12-24 months depending on use @ $120, so do your own sums. I'm very happy with it, given that all pool cleaners are flawed in one way or another.  Show details ·  1

Overall
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Functionality

Questions & Answers

David F.
David F.

I have had an ax10 for over 2 years now, i think its great and not had any problems.
I removed the throat as it didn't like having the smaller opening. The tracks have only just worn out on the inside so just used a tune up kit. Whilst I have most things apart I am still wondering how to get to the inside of the clear plastic sections. They look really horrible and I want to clean them. I got no reply before, so that's why I'm asking again.

Zodiac
Zodiac   DM   

Hi David, Thank for your question. We would recommend for you to contact our consumer support team at 1300 763 021 from Mon-Fri 8.30am - 6.00pm AEDT. You can also use our live chat function at external link .

Pam R.
Pam R.

We have just purchased a zodiac AX20 Activ pool cleaner. On occasions it comes to the top of the pool and sucks in air. We have a sand filter and as no air bubbles are coming out of the return valves we can only assume the air is trapped inside the filter with no release valve. Is there a solution to this problem. Our previous pool had a cartridge filter with a release valve and we were able to release the air that way. Thank you any assistance would be appreciated.

tojo
tojo

Hi , I have a zodiac ax10 , it was cleaning suddenly stopped . When I investigated a wheel had come off . I’ve managed to get all the parts from the bottom of the pool . Easy fix ? And us there a diagram please ?

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