So far so good
I’ve only just got my cx35 so it’s really too early to tell Blut so far it’s working perfectly and cleans my pool really well . Ask me again in 6 months
Purchased in June 2021 for $1,350.00.
excellent, save the time save the money very easy to use .very good products .I'm very happy this shopping. It's will easy to keep the pool clean. on all time.
Purchased in June 2021 for $1,450.00.
The reviewer stated that an incentive was offered for this review
Amazing, so easy to use
My pool collected a lot of dust and debris from garden beds nearby... one cycle of the cx35 and its crystal clear again. Easy to install video supplied by Pool and Spa warehouse prior to it arriving. Postage tracked all the way.
Purchased in February 2021 for $1,500.00.
Run for the hills. Don’t touch ZODIAC!
Bought new from pool
And spa warehouse 1 1/2 years ago and it’s now dead. Tracks continually fall off , doesn’t do a great job when working and parts disintegrate and snap off in this time. Bought from pool and spa warehouse and I had 2!! The first one did the same thing throwing off the tracks. Sent it back to Fluidra, they lost it , 3 months later they gave me the current one and it’s the same as the first. STEER CLEAR OF ZODIAC . I’m done . I’d give it 0 out of 5
Purchased in October 2019 at Pool and Spa Warehouse for $1,399.00.
Died after two years
This robot pool cleaner was good whilst it lasted, but 2 months after the warranty ran out, it stopped working.
For a device that cost $1300 when new, this is woeful. Not recommended due to bad build quality.
My experience with Pool and Spa Warehouse trying to get them to care was similarly sad.
Pool and Spa Warehouse where the unit was purchased, refused to provide any help.
I went to the manufacturer - Fluidra they were also unhelpful and didn't answer emails for two weeks.
I have now bought another robot from a different brand and a different shop.
Purchased in October 2018 at Pool and Spa Warehouse Online store for $1,311.00.
Was amazed with it's cleaning efficiency
The amount of dirt including fine dust was so surprising, leaving the pool sparkling clean, which it hasn't looked for ages. It's so easy to use and does not require any backwash and loss of water. Having a self timer means you can go away and leave it. The filter change is so simple and when finished the Cleaner can be put on the trolley and wheeled away for storage.
The trolley arrangement allows the control panel to be fixed at waist height for easy operation.
Purchased in December 2020 at Pool and Spa Warehouse Online store for $1,549.00.
Silent and efficient pool cleaner
Cleans really well ams picks up large pieces of debris as well as small. So quiet too. So easy to setup and place in the pool a s has the option of cleaning just the bottom of the pool or bottom and sides. Goes up pool steps easily and was surprised how it cleans right to the edges of the pool. Wry happy
Purchased in January 2021 for $1,349.00.
Pleased with performance - Cord Tangling an issue
We purchased the Zodiac CX35 in December 2020 and have been very pleased with its performance. The amount of dust, leaves and dirt removed is surprising and the pool is very clean and feels much more comfortable to use. However, the power cord between the robot and the control unit is proving to be a challenge and is prone to tangling and restricting the reach of the robot. This is an odd issue to occur and one which I would expect Zodiac to have tested to ensure the cord did not cause problems for the user. Mark
Purchased in December 2020 at Pool and Spa Warehouse for $1,600.00.
Great product, terrible customer service.
Product works like a charm, but service from zodiac is awful. Have spent over half hour 5 times either to be hung up on, promised a call back or ignored.
Purchased in February 2020 for $1,200.00.
Excellent, saves a lot of time.
The Zodiac CX35 removes leaves & dirt without a hassle. Very easy to use & packs away neatly on its trolley. Its not a problem to have in the pool when swimming.
Purchased in November 2020.
Day 180 & it still gets 5 Stars
I first reviewed 6mths ago and the CX35 has been a godsend. Affordable and haven't vacuumed since day of purchase. Autumn came and all the tree's that have all lost leafs, the CX35 took care of every one of them and again no vacuum.. The only issue i encountered was one track came off a couple of times but I worked out that the pool was running ~30+degs and the rubber loosened a touch. Dropped the temp & the issue rectified and hasn't happend since. . Cant recommend highly enough....
Assembly is pretty easy, though I had to search the web for...operating instructions, not that it's rocket science. More about understanding program times etc. Some of you may say it's going to be a false economy by going with the cheaper one but I have to say A$1549 (& 100micron basket) for the CX35 vs; A$2600 > A$3000 for equivalent Dolphin products, I thought I'd chance my arm and maybe have to pay a fools tax later on, but at least I would have an understanding. My Pool is 10 x 5mtrs QuartzOn finish, Along 1 wall there is a ledge the full 10mtrs, the other side there is a swim up with 3 Steps. I do have in-floor cleaning however there always seems to be some organic residue floating around the floor. Being time poor and having many tree's nearby vacuuming has become a chore and the thought of regular scrubbing of the floor and walls does my head in. Yes a first world problem. Those of you that have a Quartz surface will understand that scrubbing it is a right pain. Day 1, The unit was faultless, It zoomed around scrubbing the floor & walls and to be honest that was all I was hoping for. BUT WAIT THERE's MORE. This little beauty not only climbed the walls and scrubbed the waterline it regularly navigated the ledge & all 3 stairs. Yes it did the hard yards. I will check back in 6-months post summer and give an update, however after Day 1 it’s a yes from me.. The Unit was purchased from the Pool & Spa Warehouse and the Box arrived interstate within 48hrs.
Purchased in November 2020 at Pool and Spa Warehouse Online store for $1,549.00.
This Cleaner provides you more freedom
This cleaner gets rid of leaves and most dirt from your pool. Scrubs your walls too. I even had a swim whilst its cleaning and no interference with your dun. Recommend it!
Purchased in November 2020 at Pool and Spa Warehouse for $1,500.00.
Only had it for two weeks. Doing a great job so far
Picks up leaves, dirt, and pollen from the gum trees. Very easy to pack up and get out of the way when you want to use the pool. Very happy
Purchased in October 2020 for $1,500.00.
The cleaner is fairly accurate in that it has some intelligence and back up if stuck etc. It can miss some spots which is somewhat annoying. It picks up leaves well and does walls too but the annoying thing is it blows fine silt out the vents because the filter isn't good enough to handle it. You can buy a smaller one hundred micron filter but it's $80, also it's only 100 microns and still not excellent for silt (some other brands have half that).
EDIT: 3 DAYS LATER WON'T MOVE
I've now had two kinds of error lights already, one two flash and ...
Purchased in September 2020 at Pool and Spa Warehouse Online store for $1,400.00.
Had my cleaner for 6 months now, no issues does an awesome job, has a small micron filter so gets the tiny debri/dirt out of the pool. Let down is its not automatic you have to turn it on so put the control box in a handy location.
Purchased in January 2020.
Questions & Answers
Hi there doesn’t appear to be any power getting to the unit it’s plugged in but no lights tried start button no lights, still under warranty
Have you tried contacting our LIVE CHAT support? If your product is still under warranty we will be able to schedule a service visit for you. Our Customer Care agents can be reached at the live chat located on this page during 9am-5pm Mon to Fri: https://www.zodiac.com.au/contactus
Zodiac & Astral Pool/Fluidra Support
When I press start the whole unit powers off. What would cause this?
Thanks for your inquiry. Generally water incursion causes a short in our experience, motor or cable sometimes both. We recommend that you arrange a tech visit with your pool shop. If your product is still within warranty, please reach us to us via LIVE CHAT to submit a warranty repair request.
Our agents can be reached at the live chat located on this page during 9am-5pm Mon to Fri: https://www.zodiac.com.au/contactus
Zodiac & Astral Pool/Fluidra Support
Hi my zodiac cx35 only seems to be doing 1 half of the pool, how do I get it to go down the other end??
Thanks for your inquiry. Try changing the location of where the cleaner enters the water and ensure there is enough cable available for the cleaner to reach both ends of the pool. If the cleaner is old, ensure the brushes are not worn and there is nothing obstructing the propeller.
If you need further assistance, we can be reached at the live chat located on this page during 9am-5pm Mon to Fri: https://www.zodiac.com.au/contactus
Zodiac & Astral Pool/Fluidra Support
Get an answer from our members and Zodiac representatives
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