Zodiac rubber diaphragm keeps braking
2 years old and replaced at least 10 diaphragms in that period , local dealer told us it always happens , design fault and they are not doing anything to rectify it ...great way to ruin your name Zodiac...never will recommend them nor buy one again. Poorly designed , where is your quality control? I'm reading so many complaints about the rubber diaphragm but nothing from you to rectify it?
Purchased for $400.00.
This is the second G2 I have purchased and I am very happy with it. I must admit I needed technical advice as to why I was going through so many diaphragms. Problem was solved as I just needed to replace the suction plate in the skimmer box. No problems since. The new one works well although it word not put up leaves. Ran for a week of so and it improved.
I would buy another again.
We bought the G2 3.5yrs ago and recently the outer extension pipe snapped in two. I contacted Customer Service as it was such a bizarre thing to snap, being an integral part of the cleaner. I sent photos and asked if, even though it was no longer under the 2 year warranty, if Zodiac could replace it as even the pool shop I went to had said they had never in all their years seen a part like that snap. I waited a few days for a response from Zodiac and just got a stock-standard No, as it was no longer under warranty. I get that, but I would genuinely have thought that the central piece that holds the entire cleaner together would last longer than 3.5yrs! Not to mention we’ve had to replace the diaphragm every 2 months or so, which everyone knows is an issue, but seriously, it’s such a pain! The pool shop we took the cleaner to also suggested a few other parts needed replacing, including the foot skirt. We’ve just spent about half the price we paid for the cleaner to replace parts after only 3.5yrs. Irritating when our previous pool cleaner (a Hayward) lasted over 15 years.
Aside from the parts wearing down, we’ve always had issues with the cleaner getting stuck in certain places. We have a kidney shaped pool with a few steps and have found that it always gets stuck at either the steps or one of the water vents. To reduce the frequency of the cleaner getting stuck we’ve removed some hose links, but then that means the hose is too short for the cleaner to get all the way around the pool. There also tend to be spots that the cleaner continually misses in the centre of the deep end of the pool, so I’ve actually gotten in several times and manually guided the cleaner to those spots. A lot of the time I’ve also noticed that even guiding the cleaner along to vacuum up a patch of leaves at the bottom of the pool, the skirt just rides over them and leaves them there or pushes them out of the way! I’ve tried varying the suction speed and it makes no difference. All in all a really disappointing cleaner with a lot of maintenance involved. Wouldn’t buy a Zodiac again.
I have lost count of the number of diaphragms I've replaced.
Worse, I have had to replace the yellow cylindrical bit of plastic twice @ $175 each. For a bit of 50c plastic!!
No more, getting a different brand from here on.
Driving me mad!
I work away a fair bit and bought this as a friend recommended it thinking it would be ok to leave with the family to use. It was great but after 6 months it hardly works. I have to pick it up by the nearest hose and shake it. Then it works for a bit but stops again, tried all the suggestions on YouTube but alas it doesn't work any better.
I spent maybe 6 hours trying different configuration to have it to stop getting stuck. At the end it costed me an extra deflector (for the price the unit could come with the different sizes deflector...). Then you can just forget about it if like me you have a concrete pool with some mosaic coming loose. It looks like Zodiac engineer made the inside diameter of the diaphragm the exact same size of the most common mosaic square. If any are coming loose they get stuck inside and the unit stop working...
Not at all happy
Bought a Zodiac G2 late 2017, for the first 6 weeks or so I couldn't fault it but now it only goes around the bottom of the pool and as soon as it tries to go up the side it sucks itself down in the corner and stays there, it will stay there for days until someone physically moves it. I've tried adjusting eyeballs, moving the weight, lengthening/shortening the hose, increasing/decreasing the flow and backwashing, nothing helps.
Good pool cleaner but let down by poor quality diaphragm
Used Zodiac pool cleaners for many years. My 1 yr old G2 works well but seriously let down by poor quality diaphragms, 3 units which has failed after about 2 months. Genuine replacements overpriced. Generic brands much cheaper and seem to last longer. Zodiac seem to know about the problem but as far as i know have done nothing to rectify it. Thus now looking for alternative.product.
Perhaps I'm easily pleased
I read some reviews (mostly bad) on the Zodiac G2. I had one for 13 years & in that time replaced the diaphragm twice, the skirt & foot once. It cleaned the pool perfectly, picking up the many daily gum leaves. I have just replaced it with a T5 duo because it is supposed to be.the replacement for the G2. So far, it is put putting around the pool, up the walls and doing the job just as well as the G2 - but quieter.
A good cleaner when it is going
I have had this product for just over 3 years and when it is working it does a good job.
The issue I am currently having is that the head comes away from the hose, as there is nothing but friction holding it on.
When this happens the pump has a high chance of burning out if it starts pumping air.
So its a problem having this poor attaching system.
It also goes though diaphrams very quickly due to a design flaw of putting a production date stamp on the diaphram, and this is the point that it breaks after about 6 months.
Gets stuck in certain corners of the pool and the Wheel deflector get stuck at the pool eyeballs. If no one is home to untangle it it can stay stuck all day. It is also a bit noisy. Not Happy. Not Happy.Not Happy Not Happy Not Happy Not Happy Not Happy
Not all that great when it goes it cleans well it’s noisy not good value Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy Not happy
g2 4 stars
Fantastic design and technology. the name genie should be reinstated as it is the greatest robot slave. can at times get stuck on light but that is not its fault its the protruding light design fault my waterco.my only beef is the large defector wheel should be included and a spare diaphram too for 2 year warranty. even if the diaphragm does not split max life of the genuine is 6-7 months.. so it slows down and the comp. ring too replace every 3 years. even though not broken its worn replace.
love the new hoses design and pins twist.but come up with a better attachment at the skimmer box and offer a plate with a skim and a pressure adj., as every ones is a little different so pump pressures adjustments is not that easy . mine is deep box old so had too cut off end of hose own method pool .32ft cement rubber paint 6.6 t deep end. Oh and the diaphragm complaints will all be non genuine plastic type. they are useless. non gen rubber/plastic like the aussie golds a good but only a 5 dollar save. now the original logo genie and stamp should go on the skirt. the barracuda logo should be a sticker on bumper as before. The model g2 is a code not a name. people who state 10 years must not have them running 6hrs/day.at that they last 5 years. this is my 5th.waiting for my free part diaphragm under warranty.ph0295252272
fix these little errors its 5 stars and kreepy is out of the market all together and hammerhead etc.oh... and please do not discontinue genie for t5. pool and spa warehouse
Good Pool Cleaner let down by terrible diaphram
The G2 works well generally but the diaphragm simply isn't up to the job, it consistently fails (splits) in the same place every time in less than 12 months and the concept of, "take it back to where you bought it with your receipt and they will replace it" is unacceptable.
1/ I didn't buy it to have to return parts every 12 months
2/ I don't keep receipts for every item I buy, completely impractical
3/ the shop agree it's an ongoing concern and they replace a huge number of them
4/ you know it's an issue but have not addressed the poor design
If redesigning the diaphragm isn't possible perhaps include 2 in the box and when people buy a replacement give them a second one free to again match your warranty
The vaguest set of instructions I've ever had for an item I've paid so much money for. I can't get the terrible connections to go together. The previous cleaner I bought at Aldi was 100% better. Very frustrating because I can't put it together. No instructions for the leaf catcher and the connections themselves dont secure tightly. I'm so angry I've wasted my money on this garbage.
An excellent product.
I have had a Barracuda G2 for the past ten years. It has always been an excellent product. It was time for replacement and I didn't think twice to purchase the product again. My new Barracuda G2 has the new style of hoses with the twist and lock. I think this new feature is very good. I highly recommend this product.
Great Customer Service
This is my second purchase of a Zodiac G2, the first one was bought about 10 years and it was ready for replacement. I had a couple of issues with the new purchase but after some dialogue with the customer service team they posted me out replacement parts. This is great customer service.
The G2 is a good, solid cleaner. It has a simple design and little maintenance is required. Over time you will need to replace the diaphragm (most often), the skirt and foot along with hoses. My only criticism (hence 4 stars) it that it has a habit of getting stuck around the stairs (kidney shaped pool) despite the fact that I have mounted a large deflector wheel. I have found that moving around the hose weight(s) assists for a while but then it reverts back to type and starts to get stuck again!!
Its ok for for my peblecrete pool
Since bought it about 6 years ago, iv had to replace 1 foot, 2 skirts, 3 diaphragms and 15 hose sections (UV makes the brittle) .
Little trick, I've recently discovered,in regards to diaphragm splits, is to it patch up with electrical tape (clean and dry firstly). Got out buying another diaphragm.
10 years on and still going.
Bought this unit just over 10 years ago and although it's been through 10 or so diaphragms (non genuine 15 bucks each), 1 skirt and foot (40 bucks on eBay) and a new hose perished from sun exposure (70 bucks on eBay), it still cleans our massive pool (70 thousand litres). It's looking a bit worse for wear now but I think we'll still get another year or two out of it. I'm happy with that.
G2 leaves in diaphragm
My Zodiac G2 keeps getting leaves stuck in the diaphragm causing the G2 to stop. I have changed the diaphragm and cleaned the filter and have plenty of suction. I have had various previous Zodiac products and the reviews of the G2 were excellent, so I am really disappointed. Any ideas?
- ‹ Prev
- Next ›