Acquire Learning Australia

We have been scammed, they are fraud – My husband couldn't go on because he was sick and they refused to give him his money back i tried to review them through Trustpilot they were keep asking about the same documents i have sent them everything i think even Trustpilot is related to them I believe now that we have been scammed

Bullied from the start... cancelled course and still paying – I commenced a course with Acquire learning. Was bullied by the tutor in the first week . Not impressed. Then was bullied again so I told the tutor to cancel the course as I had been bullied at school in 1966-1975. I now find the course was not cancelled and I want the course fees paid back to the ATO which has never happened. This company I feel… Read more

is only after money and does not concern itself with the students welfare even if they are online learning only. So when is Acquire learning going to cancel and repay my fees to The Australian Tax office . I did not complete the first module. Adrian Gofton

Cold Call Scam – I have attempted contact on 1800 YOUR EDDI - several messages have been left and no response I have contacted Andrea Kane on 0419 770 136 - number is disconnected I have emailed several times and no response has been given. I will be approaching channel 7 news with my evidence and supporting documentation. I want to cancel something that I… Read more

never agreed or signed binding me into a "diploma course" this is malpractice it is not right and protocol was defiantly not followed.

was very helpful – i am wanting to renew skills never done online study before I am quite new to this type of acquiring of skills would love to start as soon as need be as I am currently looking at work for the dole with current centrelink benefit and would love to be able to be smart enough to gain new qualifications

Best Study Experience of my Life – Acquire Ed are the best organisation to study through. You are designated a mobile mentor based on your area, with access to various support options including your mentor, career champion, career hunter not to mention the frequent study groups with your mentor and workshops which are attended by the trainers and assessors who guide you, help your… Read more ·  3

understanding and further complete your work. They're is no limit to the amount of times you submit your work and the assessors feedback lets you know what you did well and what needs to be fixed or expanded on. Your dedication or lack thereof is what either hinders you or furthers you.

Confused by so much negativity – I don't pretend to know these peoples personal arrangements with acquire learning. In my case the diploma of leadership and management is free until I earn more than $56.000.00 a year which is then paid off with my tax return. I have found the easily accessible resources of information and assistance to be quite adequate. My only negative… Read more ·  1

observations would be the delayed response to students forum posts. About a week on average ( a long time to be anxious awaiting a reply). The other I have observed but not yet experienced as I have not yet completed my first assignment, are the posts submitted by students uncertain as to whether or not they have successfully completed their assignments. Lack of informative feedback.

Who's taking responsibility for this rort – This is so wrong the Management need to do the same course themselves what a joke. Who's held accountable for this mess I am disgusted. The Government need to shut down these rogue RTO providers. How can they sell the course at a cost of $20,500 when another RTO can sell the same course for $3,400.

HOW CAN WE WITHDRAW WITHOUT FEES – Hello all. I refuse to pay a company who unconscionably lead me to believe that I'd be getting a rising star job program and unlimited course extensions as I'm completing university. Has anyone been successful in contacting them in terms of withdrawing without penalty? Surely others have been victimised.

DO NOT WASTE YOUR TIME! – Please read all the reviews below and also mine which are all accurate and I'm speaking from experience. It's been a run around nearly from day 1, support structures which were promised but never delivered and getting an answer is like getting blood from a stone. as you'll see from the responses below from acquire it's pretty much a cut and paste… Read more

answer and that's how they respond when actually contacting them through their student portal. I too have made various complaints to Acquire and I'm still really getting no where. Now I'm going to seek further help else ware (government) to see what they can do as pretty much it's all been false advertising and a scam from day 1. I too was contacted by careerone when I was looking for work and three months pregnant who made it all seem so easy that i could complete while on maternity leave and it's been the furthest from the truth. Now I've been told I have a few months left to complete otherwise that's it! Even though the company has changed the course structure, made me start again and there's no workshops or face to face help or interaction as promised!

I wish i just signed up with TAFE or Uni as I would had paid the same and actually received the help needed.

Also worth a mention that they are in hot water with the government for pretty much VET scam and false advertising by their sales team when signing up new students.

DON'T SIGN UP THROUGH ANY COMPANY!

Go directly with a reputable college or go to TAFE or UNI. Now I'm spending time trying to get help and get options from the college itself to see if i can study directly but nothing yet, still hoping!

I really hope the government takes notice of all these reviews and takes this seriously as Australian students are getting ripped off and so is the government through Acquire!

Acquire Learning - no need to respond with your auto pilot response - you don't care what we say or what happens to us otherwise we wouldn't be in this mess to begin with!

Thanks for nothing!!!

Don't bother – DO NOT waste your time and money with these people. I, like so many, have been scammed something shocking by these people and it's absolutely atrocious to be involved with a company like this. Please do not get involved.

I want to withdraw – I have sent a complaint to the education department regarding your firm. Nobody wants to answer or reply to any calls regarding cancellations??? I am documenting every email and attempt to call as instructed by Study Assist.

I'm at my Wits End – I have been studying with this company for nearly two years. I got signed up because I was looking for a job, which they promised if I did the course. I was more convinced because of the mobile mentor and having someone face to face to talk to. Well 6 months later, not a single job interview was set up and all they did was email me links to job… Read more

search sites which I was already on myself looking. Now they have made the mobile mentors redundant and working full time, nobody is available on the weekend to help with my assessments. They have had my assessments for 2 months now, unmarked and I've sent multiple messages regarding this with not a single response. Being located in Melbourne, they don't have a local number to call. I'm now in $19,000 worth of debt, my course is ending in March, I've still got assessments unmarked and I can't get through to anyone that works there. I will never never never use this company again. Their promises are lies and they just leave you hanging.

Do not sign up – I'm in debt of 7000 for a course i did not want to do in the first place. A person will contact you saying the received your number from job seeking website such as career one. Hang up if you get a call from them and do not sign up to it. Once after the first census date it is impossible to withdraw. They will make blank promises and… Read more

disappear and only come back to you once you want to leave.

STAY AWAYYYY! this is a scam to leech of you of from the government.

Please Avoid This Is A Scam, Vet Fee Debt – please avoid this, I've been talked into signing up by a young lady while looking for a job through careersone, and now i cannot leave, the only thing they want is you're vet fee application and you're tax file number once you give them that, they collect $20,000 from the government and throw you into the dust, they don't answer my calls, the… Read more

course is shady and full of utter nonsense, i had 3 coaches in two weeks, what a mess, these people pray upon vunrable students who are looking for work, please anyone avoid them, im now stuck with a $7000 debt, for a course i didn't even need

do not sign up impossible to leave after census date – please do not fall for it they make it sound like a free course and some how get your number from a job seeking website eg career one job seeker ect this is a classic pray on the weak tacit its a targeted company please do not sign up

Harassment – I have received numerous calls from them. Several times a day they call and just hang up. No messages left. I have never signed up with them or contacted them. Must have got my number from a job application.

Taken advantage of – I was constantly called at the age of 18 while seeking a position online and they somehow got my details. I eventually picked up and they made it sound like the course was "free" unless I completed it. I was unaware of a census date and never heard the word up until two years later I found out I'm $25,000 in debt for a course I barely started and… Read more

gained no knowledge whatsoever. I was completely taken advantage of because I was a young adult and didn't understand what I was getting myself into. DO NOT EVER AGREE OR SIGN YOURSELF UP WITH THESE GUYS!!! Go to a legitimate university who would be much cheaper! and not a training provider that signs you up with dodgy or scamming online universities that no one has ever heard of because they only want your money. This is absolutely disgusting and I hope anyone involved gets into a lot of trouble. I feel for everyone who owes a lot of money and makes me feel better I'm not the only victim.

Poor, do your diploma elsewhere! – AcquireED is terrible. If I could, I would go back in time so that I don't owe $29,000 to these scumbags for a 'Diploma of Management' which I will never complete, especially given you never get a response from your tutor. As someone who has studied at University, the course content provided by AcquireED is farcical, intended to confuse the… Read more

learner and prolong the assessment process. The assessments are even worse, requiring large sums of personal or private information, specifically about your previous employment. If you are considering AcquireED, don't. Do it elsewhere, do it ANYWHERE but AcquireED.

Completely unprofessional and most likely unethical – Acquire is the worst learning environment I have been involved with (I have a B.Cr.A, a Cert IV, and more from reputable institutions). Acquire reek of shoddiness, do not keep to their contact arrangements, webinars are awash with technical difficulties and are often not even running even when I've been waiting 20 minutes just to make sure. Their… Read more

website functions and looks like a high-school student built it. Feedback on my first assignment was 'not yet competent'. That is not feedback! It tells the student nothing. I received the same enrollment phone-calls other people have commented on about improving my job seeking options through further training. It seemed like a great idea and at least I could be productive whilst unemployed. Once my spider-senses started tingling after a few weeks I did research online about Acquire and discovered just how disreputable they seem to be. I can only concur with other comments - stay away from this 'training' company. Undoubtedly their PR division are far more competent than their training division. I expect the same generic reply here that others have also received, with the sole purpose of saving face in an attempt to beguile further clients. The facts are not what Acquire blurt out here but what is seriously being reported by investigative process. The reality is I wouldn't event want a diploma from 'Acquire'. I'd be embarrassed.

Stay Away. Save Yourself – I was repeatedly cold-called after applying for various jobs on job seeking websites. I eventually answered a call and told them that I'm not interested and they bullied me into a course (Diploma of management) that costs much more than if I completed it on campus at TAFE. I was initially told that the course was "basically free" and when I found… Read more

out of the price and what I had gotten myself into I attempted to unenroll but those calls went unanswered. The single time that I got through I was told something along the lines "try out the course, it's basically free, there's no time limit to complete the units like if you were in uni!"

Ultimately upon failing many modules due to a lack of support and learning materials, I decided that I still didn't want to continue the course and once again attempted to unenroll. By this time my circumstances surrounding access to the internet and other personal issues had arisen and I decided that the stress was not worth it. By this time I had realised that the company was unlawfully conducting business and had been investigated by the ACCC with only 5-7% of enrolled students actually finishing their qualifications.

Don't take my word for it though! Below are some links to news reports and finding by the ACCC about the company.

You're better off going to TAFE!!

NEWS ARTICLES:

http://www.smh.com.au/national/acquire-learning-casts-a-very-dark-shadow-over-its-clients-20151218-glqtjj.html

http://www.news.com.au/finance/work/careers/acquire-learning-facing-asqa-scrutiny-amid-allegations-of-unethical-behaviour/news-story/f176977b3c7d68547cd86da31719a92e

http://www.news.com.au/finance/work/careers/phone-script-reveals-how-acquire-learning-talked-job-seekers-into-expensive-diplomas/news-story/2645c3c1eee3e91fb014c7e99fb6c35a

http://www.theage.com.au/victoria/andrew-demetrious-acquire-learning-takes-job-seekers-and-turns-them-into-cash-20151014-gk92d7.html

ACCC FINDINGS:

https://www.accc.gov.au/media-release/accc-takes-action-against-education-services-broker-acquire-learning

Unethical Business Practice – These people make fake job advertisements to get your details. They target the most vulnerable and pretend to help them find a job when in reality they trick them into debt though worthless diplomas which chances are they won't even finish. It's disgusting.

They are rip offs – I undertook the learning due to it been an online course, I never thought it would cost so much $23,000 what a load of crap. I have researched many institutions and this diploma of Business BSB50207 can be done at Tafe for around $6,000 and much lower in the Inst of Adult learning as I am of mature age. I am never going to pay them so much. The… Read more

biggest crooks are the govt. for supporting these crooked agencies. They know how much these courses cost they have all the details. I also read an article where Acquire learning is been investigated for such acts. They never tell you upfront what it costs, once you have agreed to do the course and already started they send you the breakdown of each subject and the total cost. I don't even want to leave such a debt for my son when I die. I intend to take action.

They cancelled my course – Start your CHC course then they cancel it. What a total waste of time. would not recommend this company at all. went with another provider

Won't return my calls – I applied for a Sales position and they advised i need to do some training course in order to secure this job. They signed me up on the spot and now won't return my calls!

Waiting to cancel my enrolment before census date!! – I did not receive an email back from my career consultant with the course details, which is saying something. And I also did not receive a call to further my cancellation on my course and I need this to occur ASAP before the census date as I do NOT want to pay any fees. I am really worried what to do and need help. I was rushed into this course… Read more

and didn't have much time to think about it, and I will just be too busy to study this Diploma of Leadership and Management.

Acquire still up to no good – My son who is unemployed was recruited by Acquire [aka CareerOne Education we found out through email correspondence sent to my son's email after enrolment] because they got his mobile number from his online job searching which he has and obligation to do to get Newstart. We cancelled the enrolment the same day. My son thought it was his… Read more

employment service provider getting it organised for him to do, and also because he doesn't deal with scammers on his mobile, usually only his friends can contact him & his employment service provider. Acquire introduce themselves as able to get him a job and then tried to rip him off by enrolling unemployed young people like my son to sign up for a course costing $19k upwards. After cancelling the enrolment we also emailed a copy of the 'cancel enrolment' email to the education department to let them know as well. From now on when looking for work we will put a different mobile number online so that we can vet the calls. Young people are depressed enough now through the pressure to do good. Can't trust phone skulkers anymore, plenty of scamming going on especially on people who have no money in the first place and they're young and working towards trying to do much better for themselves. I wanted to pass on the message to inform others.... this happened last Monday 01/02/16 ....

They refuse to cancel and cancelled my course – I signed up for a dual diploma in business and management. At the time, I was a single mother working 2 days a week. With my kids in daycare 1 of my days off, I was very capable of study. I got back with my husband and father of my children and we could not afford for me to work part-time. I now work fulltime. I have absolutely no time to study as… Read more

I also live an hr away from my work. I wrote a letter as they requested amd they refused. I also received an email where they have stopped the dual diploma and it will need to be completed by March this year. Otherwise I have to sign up again for another version. So, no refunds, no option not to go ahead etc. When I initially signed up I was informed I had 3 years to complete the dual diploma. This company is wrong on so many levels. I will be seeking legal advice!! Not sure how it will go though :-(

Don't trust Acquire Learning – All the marketing and feel good distractions can no longer distract from what this company really is – a group of shark businessmen manipulating the system to sell vulnerable people into debt. Everything they say and do is a front. Zero ethics. Time to prosecute and shut em down.

sus and dodge as hell – The online "support" you get is awful, the feedback on your assignments is awful as they expect you to know to fill answers that aren't even a part of the question. Applied for some jobs on job-seeking websites and got many phone calls to enrol in their course whilst they were guaranteeing jobs whilst studying. Tried to cancel my enrollment and… Read more

they've told me I've passed the census date by over a month - barely a month and a half after being duped into the course. There's no way in hell that people can start - let alone get the feel of a course in 2 weeks especially when teaching content is just flashy graphics and no substance.

I'm a full time uni student and I can't believe they call this "teaching" and learning - there is virtually no support and the support that you do get is beyond useless.

Stay away if they call, they prey on the desperate and then you're stuffed.

They are VERY dodgy – Yep these guys are sharks....they have the empathy towards people's real needs, as a white pointer would that is hungry! $19,000 for an Online Diploma of Business. Seriously? They are a money machine disguised as an educator. Oh...study now, pay later. Sadly, you actually have to pay later!! Stay clear.

They just cancelled my course mid way – Who on earth does such an evil thing?! They acquired Franklyn scholar and cancelled the course just before I was about to go on what should have been a relaxing care free holiday! Messed up...