Aussie Home Loans

An absolutely seamless experice with this company, A massive shout out to Adi Krishna, His outstanding professionalism and sharp response times left little time for worrying and everything stayed on track. Awesome guys

It’s my absolute pleasure to be writing a review for Aussie Home Loans, but more specifically, for Averil D’Cruz. Averil provided me with exceptional service during a refinance from one lender to another. Her expertise in her field is without reproach and is matched by her proactive manner and exceptional communication skills. From first contact… Read more ·  1

with Averil to the final settlement and at every stage between, I felt confident that I was with an expert in home loans and refinancing. At every stage of my application, Averil communicated regularly and explained mortgage and finance jargon clearly and concisely. Furthermore, Averil narrowed down potential lenders, compared rates and offered her expertise, within the purview of her role, securing an exceptional offer from Bankwest before rates increased. Despite some bumps along the way with title details and my previous lender dragging their feet with settlement, Averil kept me informed and kept the door open for any queries or concerns I had - and there were a few. Another thing worth mentioning, is that Averil has a very easy, warm manner without skimping on details which are beyond her control. This was particularly important given the glitches we encountered. Despite these circumstances, the process was actually rather quick and between Averil, Joanna Mangila and Joanna’s manager, sufficient pressure applied, and continuous following up with my previous lender resulted in the final settlement and refinance. My application included releasing equity, and with Averil’s guidance, there were no disappointments. I have not used Aussie before, but should I be looking at refinancing again/looking at purchasing an investment property, I know exactly who I’ll be calling and who I will recommend without hesitation: Averil D’Cruz.

My husband and I were wanting to purchase an investment property and as he works for himself it can be very involved and tricky to navigate through the process. Jaz Brandon from Aussie contacted us and from the minute she spoke to us she was… Read more ·  1

invested in making it work. She worked so hard to secure us the property and work through our complicated situation and was nothing short of amazing from start to finish. I will be recommending her to everyone that needs a broker- I honestly believe if it was anyone else we would not have been successful. If I could rate her more than 10/10 I would. We will absolutely be contacting her again without hesitation for our next purchase.

Graeme Hills from Aussie Home Loans is the Guru! I recommend him and his services to anyone that needs a fresh overlook on their mortgage or simply would like to look into seeing what Aussie can do for them. No problems here. Show details ·  1

We recently had the pleasure of working with Tara to secure our first home, and we truly couldn’t have asked for a better experience. From start to finish, Tara was absolutely outstanding. As first home buyers, we had a lot of questions throughout the process, and Tara was always incredibly patient, responsive, and supportive. No question ever… Read more ·  1

felt too small or insignificant she took the time to explain everything clearly and made sure we felt confident every step of the way.

Her communication was exceptional, keeping us informed and up to date at all times, and her knowledge and professionalism really stood out. What could have been a stressful process was made so much smoother thanks to Tara’s guidance and reassurance.

We are so grateful for all of her help in getting us into our first home and would highly recommend her services to anyone looking for a reliable, knowledgeable, and genuinely caring mortgage broker.

We had an awesome experience with Brent. Funny man easy to work with. He was so calm when I was so stressed out. He kept me positive when I felt like we wouldn't find a house. He was quick to answer my questions when I messaged him. I highly recommend Brent to help you find a house. Brent thank you for all your help and you are an outstanding… Read more ·  1

buyer agent. Also thank u to Nathaniel for all ur help with getting us our loan. You to have been awesome Thank u so much. Tanya & Neil

Our broker, Rohit, was fantastic. The whole process was better than we could have expected. One year on,we are still incredibly happy with our home loan and how things worked out. Show details ·  1

When the loan is finished we are nothing for this company, the discharge process took one and half month to finish it and now I've been waiting for a week to get a confirmation of discharge letter, 3 phone calls and each one of them says will flag it. I've asked to escalate it to a manager and still waiting for their call. Show details

We wanted to purchase an additional property, which would require us to eventually sell our current owner/occupier property. We had contacted a broker named Paul (who we have used before) to see if we could get a bridging loan, or an alternative arrangement, but Paul wasn’t helpful, brushing off our enquiry with a simple “tell me”, “no” or “can’t… Read more

do”. We had worked with him previously to get a loan settled for another property, and it was okay, but seems like this time he didn’t want to help or provide any options or feedback. His attitude was dismissive and poor. This will be the last time we contact Paul.

We won’t be passing on this interest rate cut from the Reserve Bank—but an interest rate increase? No problem, we’ll have that done in a week for you. Not a good enough, Aussie! So much for loyalty. Makes me want to breathe fire—people matter, not just your massive profits. Show details

We worked with Josh Coppolelli at Aussie Home Loans to secure our financing. I can highly recommend Josh to anyone seeking mortgage finance, he was extremely helpful, his communication throughout the process was outstanding, and his product knowledge was first class. Show details ·  1

We recently had the absolute pleasure of working with our broker Averil De Cruz , and I can honestly say she exceeded every expectation we had. From start to finish, she was professional, knowledgeable, and incredibly dedicated to helping us secure our loans and purchase our property. What truly stood out was how much she went above and beyond. No… Read more ·  1

question was ever too small, and she was always available to guide us through every step of the process with patience and clarity. She made what could have been a very stressful experience feel smooth and manageable, always keeping us informed and reassured. Her attention to detail, strong communication, and genuine care for our situation made all the difference. It was clear she wasn’t just doing her job—she truly cared about getting the best outcome for us. We are so grateful for her hard work and support, and we would highly recommend her to anyone looking for a broker who is not only highly skilled but also deeply committed to her clients. Thank you again for everything Averil - would highly recommend . Customer service 100%. We Thankyou for being with us every step of the way!!! Tony & Sue Wicks

Working with Mel Petrie from Aussie Home Loans was an outstanding experience. From the very first conversation, Mel made the entire mortgage process feel simple, clear, and completely stress‑free. Her communication was always prompt and easy to understand, and she took the time to explain every option in a way that made me feel confident and… Read more ·  1

informed.

What really stood out was Mel’s genuine care and dedication. She went above and beyond to find the best solution for my situation, kept me updated at every step, and made sure I felt supported throughout the journey. It’s rare to find someone who combines deep expertise with such a friendly, approachable style.

If you’re looking for a mortgage broker who delivers exceptional service, personalised guidance, and a truly positive experience, I can’t recommend Mel Petrie highly enough. She made what could have been a stressful process feel effortless.

Kind regards, Dan

Well once again Robin and his team have out done themselves again. Very easy to talk with and deal with I highly recommend working with these guys. They have definitely helped me out once again much appreciated. Show details ·  1

Highly recommend dealing with John Magnone at Aussie home loans., he provided the best and simplest home loan service, no need to chase the best rates, Aussie have them and tailor the loan to suit your needs. Show details ·  1

Demetri - absolutely fantastic. From get go of an online inquiry in early 2025, changes from OC to INV loans and to settlement, Demetri was always on the ball and it’s evident he knows every detail. I’ve previously worked with brokers and I’ve never met a broker as passionate as Demetri. He’s the man! Show details ·  1

Rowan from Caloundra Aussie was simply amazing throughout my whole journey of securing the loan. His communication at the get go was next level. We were under a tight time frame to get the loan secured and Rowan was always following up with the bank (even on his day off Sunday) to ensure it all ran smoothly and on time. I felt reassured the whole journey. Show details ·  1

I’ve dealt with many brokers over the years, but Yuang Lin (Angelina) is truly the best I’ve ever had. She made my home loan journey smooth, stress-free, and actually possible. Angelina is highly professional, incredibly knowledgeable, and went above and beyond to ensure everything was taken care of. What I appreciated most was how approachable… Read more ·  1

and friendly she is—you feel supported every step of the way.

I highly recommend Angelina to anyone looking for a reliable and dedicated broker. You won’t be disappointed!

We purchased our home with Brent as our buyer’s agent. Brent is an absolute professional. He has a deep understanding of the market, which was very useful for an initial ad triage. He also played a key role in our interactions with real estate agents during property visits. Finally, he was a unique asset when it came to writing our offer. I can… Read more ·  1

honestly say that we wouldn’t have had the opportunity to be competitive or the ability to purchase our home without him. I 100% recommend him.

Averil D’Cruz from Aussie home loans was amazing to work with. As a first home owner, was efficient and patient. Very helpful with everything from start and finish, went above and beyond. Would highly recommend Averil in heartbeat Show details ·  1

Sarah Patrick was so efficient and thorough throughout the entire loan and buying process. She advocated for all my needs and ensured for an easy and stress free experience! I highly recommend her to anyone but especially first home buyers to ensure a pleasant home buying experience. Thankyou Sarah!! Show details ·  1

Ivan is very helpful, helping me to navigate bridging loans and a new loan (I'm looking to downsize). Haven't had any extra, unexpected costs or issues while on my current loan. Show details ·  1