Each month Dr Boom Communications is selecting one random review that emails in their docket number, the possibility to win a Dr Boom 8000 mah Power Bank. This is open to both positive and negative reviews. It is possible that the reviews written below may have received this incentive.

Great Service at Forster

5 out of 5, reviewed on Sep 19, 2018

Service above and beyond the call of duty from Jackamo and Craig this week. They managed to transfer all my photos and data from my dying Galaxy 3 to the S/H refurbished Galaxy 7 I had purchased from them earlier in the week.. Their knowledge of the product was amazing. Thank you Guys.

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Amaizng service, thank you!

5 out of 5, reviewed on Sep 18, 2018

Great experience at the Bondi Junction store today. iPhone X screen fixed very quickly, and it looks perfect!
Many thanks,
Roxy Jacenko

Was this review helpful? Yes

Highly recommended, very good service

5 out of 5, reviewed on Sep 18, 2018

Boom Eastgardens John and Vanessa did the job professionally and efficiently. My phone working again very satisfied and happy. Thanks!

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Verified Customer

Awesome service

5 out of 5, reviewed on Sep 17, 2018

Akash abd Samkit and Brent went above and beyond. Amazing advice and service!! I’ll be back as Arnie said once.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Good morning Tania, Thank you so much for taking the time to provide your feedback, it is greatly appreciated...and Congratulations on being review number 800! If you would like to forward yo... read more »

Great service at Dr Boom East Gardens!

5 out of 5, reviewed on Sep 17, 2018

I attended the Dr Boom store in East Gardens with a broken iphone 6 (head jack and microphone). The service provided by John and Vanessa was second to none. Should any issues arise with my phone in the future I will definitely return to the Dr Boom store in East Gardens.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

S 9 accessories

5 out of 5, reviewed on Sep 17, 2018

Michelle helped me with a new protective case and screen film. This included installing the screen film. Perfect service, overseered by Mushtaq. Now I am set to enjoy my new phone

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Fantastic service at the Westfield Parramatta store

5 out of 5, reviewed on Sep 15, 2018

I had a problem with my iPhone where the screen needed replacement after an accident. They also found an issue with the battery and replaced that too. I was expecting the phone to be a write-off but, upon returning to the store later in the afternoon, the phone was completely repaired. Thanks to Krish and Sayid at the Level 2 store for their fantastic service and all done in the same day too.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great customer service and care!

5 out of 5, reviewed on Sep 15, 2018

Upon arriving at Dr. Boom Waurnponds I was welcomed by the friendly store manager Caitlin. She willingly offered assistance in purchasing a new phone case and screen protector that would suit my phone and needs. Unlike most tech stores, who try to sell the most expensive item, Caitlin took her to time and showed great care offering the best products for me. I walked away with all that I needed and feeling glad that I had chosen Doctor Boom. Having the two helpful staff available allowed me to not feel bombarded as you typically do in other tech stores.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Excellent Customer Service

5 out of 5, reviewed on Sep 14, 2018

A big thank you to Sue for her outstanding customer service. My wife and I were very pleased with the experience. We highly recommend you visit Dr Boom and ask for Sue :-)

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Excellent service from Katy in the Westfield Central Sydney store

5 out of 5, reviewed on Sep 14, 2018

Stopped by Dr Boom to get a screen protector for an iPad, after being directed here from the Apple Store.
Katy was very friendly and helpful, took me through the options, and then did an excellent job of fitting the screen protector perfectly bubble and dust free, which was massively appreciated. Quick and efficient service! Thanks Katy!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Outstanding

5 out of 5, reviewed on Sep 14, 2018

Kita replaced my screen on my phone and fixed my phone transferred all my data and the amazing Sahila sorted out my Gmail account. I just can't thank them both enough!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Fixed my phone instantly

5 out of 5, reviewed on Sep 13, 2018

My phone wasn't charging got help from Mateo and he fixed it within minutes would 100% recommend to everyone if something is wrong with phone!!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

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Samsung screen repair

5 out of 5, reviewed on Sep 12, 2018

I'd like to say a big thanks to the staff members Sue and Mushtaq for helping me to retrieve all my information back by immediately replacing the screen. I will certainly be back for continued services! Thanks again.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Forster Staff member

5 out of 5, reviewed on Sep 08, 2018

The Guys at Forster are amazing Thank you Rebecca for all your help and recommending such an awesome product. I appreciated your help.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service

5 out of 5, reviewed on Sep 07, 2018

I went to see Yasamin and Darren they sorted out my tablet that had crashed and they recovered it for me. Excellent service.
Thanks for all your help. John T

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great Service!

5 out of 5, reviewed on Sep 07, 2018

Sahila & Akshay were awesome. They provided us a really good service even after we said we had a few issues with our phones. Very much willing to go back there when needed.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Amazing service

5 out of 5, reviewed on Sep 06, 2018

Friendly and helpful service from Sahila and Akshay in Bourke St! Will go back for all my tech requirements. Super friendly and easy to deal with. Thanks!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Efficient and cost effective

5 out of 5, reviewed on Sep 06, 2018

Both Darren & Sue in Chatswood Westfield repaired my phone while I waited. Will definitely go there again if anything should happen to my phone again

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Very fast and friendly service

5 out of 5, reviewed on Sep 04, 2018

Very helpful and repaired my phone for me while I waited. unbeatable service and happy with the cost. Thank you!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Excellen Service

5 out of 5, reviewed on Sep 04, 2018

Kita has excellent diagnostic skills and they are keen to make their customers happy. I have been having intermittent problems with my phone and they repaired it on spot.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

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Questions & Answers

Excuse me, I bought a Sennheiser headset for $300 and they were on sale for $130. I left the store to board the train and when I first looked at it, I noticed that the ear cups were torn. The receipt states that the product cannot be refunded, so what can I do? I was served by Yasamin at the store, Central City Plaza

James asked on Aug 26, 2018

We bought beats studio 1 here the other day and your people working there in delacombe said they were wirless but we can't get them to connect? Please help! What can you do? Iff you can help send me something at [email removed]

Joshua asked on Sep 15, 2017

Answer this

Hi Joshua,

Can you please call us on 02 9809 0155 or please email drboomhelp@gmail.com with a number we can call you on.

Thanks,
Dr Boom Communications

Hello; I have written 2 reviews within the past days and they aren't showing up in my profile. Is anyone else having this issue? I'm just wondering if anyone is having this issue or has any suggestions.

Katie N. asked on Mar 10, 2017

Answer this

Hi Katie,
I can see that your post has been displayed, hopefully it was just a system glitch with Product Review.
Thank you so much for taking the time to review Dr Boom Communications!
Have a great week!