Each month Dr Boom Communications is selecting one random review that emails in their docket number, the possibility to win a Dr Boom 8000 mah Power Bank. This is open to both positive and negative reviews. It is possible that the reviews written below may have received this incentive.

Fast, efficient, amazing service

5 out of 5, reviewed on Jul 21, 2018

Excellent service, they fixed my phone after I tried multiple techniques.

Also bought a case from there, good quality, it is holding up after more than 1.5 year daily use

The person on site is called James

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It was great

5 out of 5, reviewed on Jul 21, 2018

I needed a case for my new phone with spaces for cards. I decided to experience Dr Boom Bondi junction and it was awesome. Staff was great welcoming and responsive helped me to choose the best option. I highly recommend Dr Boom to every one who has problems with his/her phone because their service is perfect.

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I rushed over to Dr Boom - and BOOM fixed in under 1 hour!!

5 out of 5, reviewed on Jul 19, 2018

I dropped my phone - not only did I crack the screen, the actual pictures on the screen looked like my old black and white tv while it was on the fritz.
With no access to the phone at all, this impacts on my ability to do my job. I rushed over the Dr Boom in Geelong - and BOOM!! They fixed it in under 1 hour, great price, great service, and I now have a screen protector.
Get screen protectors people!! Thanks Dr Boom!

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Top notch service at Westfied Parramatta

5 out of 5, reviewed on Jul 19, 2018

The service was just awesome, received great advice which ended up saving me over 400 AUD. They were able to fix my phone's bent frame and also helped me choose a few good accessories for my phone on which i got a 30% discount which i couldn't be happier with. The staff there including Hung, Tarn and Sayid, all are very professional and sure do understand your needs and take care of you. Great stuff guys!

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Above and Beyond

5 out of 5, reviewed on Jul 19, 2018

I went in with a problem with my charging port. Jason,Maryam and Tamara were working and managed to get it fixed for me free of charge!!

I WILL BE BACK
Thanks Team!!

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

I needed help with data transfer from phone to phone

5 out of 5, reviewed on Jul 17, 2018

This is my second visit to Dr Boom Bondi Junction and the customer service was excellent Katie is awesome and has time to be able to make your day happen with a smile and a no problem attitude to finding a solution.
Thank you Katie again
Sincerely
Peter

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Excellent service!!

5 out of 5, reviewed on Jul 16, 2018

Great service, Kris and Sue were a pleasure to deal with and fixed my problem immediately. Highly recommend, will come again

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Jaiden

5 out of 5, reviewed on Jul 16, 2018

Jaiden helped us out alot and gave great advice with our new screen!!
We have been here a few times and they have always been so helpful.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Sarah and Sachin at the Bourke Street store did an excellent job fixing my iPhone

5 out of 5, reviewed on Jul 13, 2018

Yesterday, I had a fault in the LCD of my iPhone. Sarah and Sachin were very helpful identifying the problem and really quick with the replacement of the screen. I was kept informed all the time and they were clear with the cost.
I recommend this store for iPohone repair.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Rapid, efficient and friendly service

5 out of 5, reviewed on Jul 10, 2018

The shop was recommended by a friend on the basis of service quality, guaranteed work, and price - and the shop lived up to these things. I was served by Samkit; also on staff were Aakash and Aneeca. The phone screen was replaced very quickly (less than half an hour) and the price point was affordable (way less than Apple, and I donated the difference in price to a charity). They were promoting a sale on cases and other accessories; these weren't of interest to me but the staff were not pushy, which I appreciated - and this means I will recommend the shop to others.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

Excellent Service

5 out of 5, reviewed on Jul 10, 2018

Excellent service, advice and replacement of battery. Both staff were welcoming, advised how low the work would take which was right on. Will go back and advise others to go.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Go Aakash and Aneeca - you're both ace!

5 out of 5, reviewed on Jul 07, 2018

Aakash and Aneeca were so helpful, polite and immediately fixed my phone. I think it took no more than 20 seconds and boom - recharging and audio back to normal.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

Highly recommended!

5 out of 5, reviewed on Jul 05, 2018

I always by my mobile phone accessories from their Myers Sydney CBD branch. Staff are always very helpful. Kudos to Katy and Darren for helping me out. They went above and beyond to help me with my purchase! Thanks!

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

Awesome Team!

5 out of 5, reviewed on Jul 03, 2018

As soon I enter a Dr Boom store I'm greeted with a smile and I always get great customer service every time!

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

My phone kept dropping out got my phone checked, battery replaced & charged. Phone good as new! Thanks Dr Boom Burwood!

This is perfect! I can’t get over how well they did it. You should go there for repairs reasonable t

5 out of 5, reviewed on Jul 03, 2018

Their prices were great .
I will recommend this place .
They were quick and honest .
I was very happy of how they did things.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

grea prices and fantastic service!!

5 out of 5, reviewed on Jul 03, 2018

they were able to fix my dud phone screen in under an hour for $10 cheaper than the regular phone stores.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Amazing service!!

5 out of 5, reviewed on Jul 03, 2018

I have a issue with my phone which it makes me crazy involved by kids I the incredible technician, Jason, repaired my phone`s problem within 15mins !! Vodafone and any other stores can do jt but he did it for me! And also kind ans gorgeous Victoria is really helpful! Thanka guys! I will definitely back !

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Super helpful and friendly

5 out of 5, reviewed on Jul 02, 2018

I had a manufacturer's issue with a phone cover I had bought there and the manager was super helpful, working out how to solve my problem immediately and allowing me to get a new cover without having a complicated process to go through. My friend also picked up a great cover that was on special too and she's really happy with it.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

great service !!

5 out of 5, reviewed on Jul 02, 2018

today when i went in we had the best service from Jason, he was friendly, helpful & knowledgable. not only that he had managed to fix my phone in under 20 minutes and had also given me advice and told me things about my phone that i didn’t even know. he was outstanding and will definitely be back just because of Jason!!!!!

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service

5 out of 5, reviewed on Jul 02, 2018

changed phone screen protector on mine and my daughters phone.
Sarah and others in city store very helpful and great service guys.
City store, great staff and great service. keep it up guys.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

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Questions & Answers

We bought beats studio 1 here the other day and your people working there in delacombe said they were wirless but we can't get them to connect? Please help! What can you do? Iff you can help send me something at [email removed]

Joshua asked on Sep 15, 2017

Answer this

Hi Joshua,

Can you please call us on 02 9809 0155 or please email drboomhelp@gmail.com with a number we can call you on.

Thanks,
Dr Boom Communications

Hello; I have written 2 reviews within the past days and they aren't showing up in my profile. Is anyone else having this issue? I'm just wondering if anyone is having this issue or has any suggestions.

Katie N. asked on Mar 10, 2017

Answer this

Hi Katie,
I can see that your post has been displayed, hopefully it was just a system glitch with Product Review.
Thank you so much for taking the time to review Dr Boom Communications!
Have a great week!