Each month Dr Boom Communications is selecting one random review that emails in their docket number, the possibility to win a Dr Boom 8000 mah Power Bank. This is open to both positive and negative reviews. It is possible that the reviews written below may have received this incentive.

Awesome service at Tuggeranong store

5 out of 5, reviewed on Nov 14, 2018

I upgraded from Samsung S7 to S9 and I was very pleased with the screen protector and hard case. Went i yesterday for the same for the S9. Great service from two team members. You should be proud Jack

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Great service

5 out of 5, reviewed on Nov 12, 2018

Great service at east gardens, was super fast and they were extremely polite. They were helpful and everything was super easy.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service friendly staff

5 out of 5, reviewed on Nov 12, 2018

Very satisfied with there service and the products recommended by the staff at the Westfield chatswood store definitely will be returning

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

This is dedicated to the crew from @Drboom level 5 team. @Westfeild Parramatta. Hung, Dan, saru are

5 out of 5, reviewed on Nov 11, 2018

Extremely satisfied.. Great team really appreciated there time and effort.. Dr boom should be really proud of that team.
Kind regards
Ayoub Hage

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Brighton le sands

Private message

Helpful

5 out of 5, reviewed on Nov 09, 2018

Service that I received was to the point and reassuring regarding outcome. Thanks to Amanda and Moshen . Thanks for your help.

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

prompt service

4 out of 5, reviewed on Nov 09, 2018

The store in Delacombe was great today. I have a very old phone that wouldn't charge so took it into the Delacombe store and Michael was so accommodating. I am an older person and he helped me out and cleaned my phone and then checked it worked for me. I now have a old phone that still works. Thankyou Michael

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Katie

5 out of 5, reviewed on Nov 07, 2018

Great service in Bondi Junction from Katie.S Thank you for being so attentive helpful and comprehensive!!
Much appreciated will keep coming back for more help in the near future :)

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Genuine and Immediate Assistance even at closing time. Best experience so far.

5 out of 5, reviewed on Nov 06, 2018

It was really easy. The moment I entered the store, Krish greeted me and started assisting me.
Both product range and quality is really good. I also like the collection of accessories. Well chosen keeping in mind the consumer usage and taste.
I had some issue with my phone. But Krish and Sameer fixed it in no time. Even at the time of closing, they were polite and in no rush to finish.
I really appreciate them and thank them for closely looking into the issue and providing a genuine solution.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Everything I needed and more

5 out of 5, reviewed on Nov 06, 2018

I came in to get a waterproof case for my new phone. Within 4 minutes I had the case I needed and Katie was wonderful to talk to. Quick and easy! Katie was friendly and enjoyable to chat with, she even gave me an extra candy on my way out!

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Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Excellent repair

5 out of 5, reviewed on Nov 05, 2018

Jason from the Southland store recovered data from a completely smashed phone and was able to use his out of the square thinking to get the phone to be able to work again hence recovering all my data which I thought I had lost forever!
The awesome customer service by both Jason and Mateo meant that they waited back 30 mins past the store closing time to allow the phone to fully back up all data.
11/10 recommend these guys for all of your phone needs!

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

mobile phone

5 out of 5, reviewed on Nov 01, 2018

Michael from warm ponds store looked at & fixed my phone within 15 mins. I had a 30 minute drive to the store not knowing if I’d need to leave my phone overnight. Fixed problem immediately & I’ll definitely go back

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great Service!

5 out of 5, reviewed on Oct 31, 2018

Bec & Dan were friendly, professional and efficient in fixing my iPhone charging port. Couldn’t ask for more

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Dr Boom Bourke St Mall are Life savers...

5 out of 5, reviewed on Oct 25, 2018

I have been trying to get my phone fixed for over 6 months, but no one carries Nexus6P screens in stock. My phone screen and by chance I walked into their store where the ever so friendly Sahila assured me they had the screen in stock and made me an offer I couldn't resist The technician Zaki was able to work on my phone straight away and I was able to get back to fully operational in under 40mins.

In order to protect me from myself, Zeeshan offered me a screen protector. Can't be happier!

My phone is my business, and can't live without it.

Dr Boom Bourke Street Mall ...you saved my life...xxx

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

Life saviours

5 out of 5, reviewed on Oct 25, 2018

Phone died. Heaps of important and valuable info on it.
Craig and Bec had a solution within minutes. Less than half hour later I came back and it was totally fixed.
Super efficient. Super helpful. Great price. And plenty of helpful information that they were happy to offload my way. Thanks so much guys :-)

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service

5 out of 5, reviewed on Oct 25, 2018

Great service from Sue and Musthaq was very easy to find what I was looking for and they were very helpful with installing..

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service!

5 out of 5, reviewed on Oct 25, 2018

Originally went in to the store at Bondi Junction to purchase an iPhone 6S case. Joel not only provided me with the exact case I was after, but was also able to fit me with a new glass protector for the front of the phone. Having damaged the protector, Katy was then able to quickly fit with me a new protector. Both Joel and Katy were very nice and easy to talk to and very helpful - easily answering all my questions.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Great service great products

5 out of 5, reviewed on Oct 24, 2018

Great service every time from staff member I think her name is Rebecca. Always friendly and funny and the best at putting screen protectors on. We recommend everyone to get your ACE protectors there.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Verified Customer

Exactly what I needed!

5 out of 5, reviewed on Oct 23, 2018

Recently needed an extension for iPhone, Bec from Forster NSW store was brilliant! Happy, perfectly willing to help and one of the most knowledgeable staff members I’ve had the pleasure to do business with! Thank you Bec xx

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Friendly staff

5 out of 5, reviewed on Oct 20, 2018

I went to Dr. Boom Eastgardens Store to purchase a phone cover & screen protector and I was impressed on how they deal with the customer. They were very polite and friendly. It gives a good vibes for us customers to shop in this kind of store. CHEERS to Vanessa and John for the great experience. Me and my family will definitely come back and recommend this store.

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

Very satisfied great experience

5 out of 5, reviewed on Oct 19, 2018

Great knowledge ,friendly staff Bec and Craig were very helpful with fixing my phone. and advice given was very helpful and appreciated.
Great range off products too
very happy

Was this review helpful? Yes

Comments
Dr Boom Communications Official

Thank you for taking the time to provide your feedback, it is greatly appreciated and forms the basis of our efforts to continuously improve. Whether it is negative or positive, it is all welcome a... read more »

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Questions & Answers

Excuse me, I bought a Sennheiser headset for $300 and they were on sale for $130. I left the store to board the train and when I first looked at it, I noticed that the ear cups were torn. The receipt states that the product cannot be refunded, so what can I do? I was served by Yasamin at the store, Central City Plaza

James asked on Aug 26, 2018

We bought beats studio 1 here the other day and your people working there in delacombe said they were wirless but we can't get them to connect? Please help! What can you do? Iff you can help send me something at [email removed]

Joshua asked on Sep 15, 2017

Answer this

Hi Joshua,

Can you please call us on 02 9809 0155 or please email drboomhelp@gmail.com with a number we can call you on.

Thanks,
Dr Boom Communications

Hello; I have written 2 reviews within the past days and they aren't showing up in my profile. Is anyone else having this issue? I'm just wondering if anyone is having this issue or has any suggestions.

Katie N. asked on Mar 10, 2017

Answer this

Hi Katie,
I can see that your post has been displayed, hopefully it was just a system glitch with Product Review.
Thank you so much for taking the time to review Dr Boom Communications!
Have a great week!