Geekbuying.com

Perfect – The clerk was extremely attentive, answered questions quickly and accurately. I can't write an opinion about the bike yet, because I haven't received it yet.

Eine sehr tolle und kompetente und nette Beratung – Es war eine sehr gute und kompetente Beratung Mitarbeiterin sehr Freundlich und sehr hilfsbereit hat mir auf all meine Fragen sehr schnell und kompetent geantwortet mein Anliegen wurde unkompliziert und ohne Probleme sehr einfach gelöst

the support – I had to clarify a few things in advance and called the support for help. Very fast communication and with a few steps to success. Gladly again. I can only recommend. Thanks.

Super! – Les prix sur Geekbuying sont extrêmement compétitif et l'envoi très rapide. J'ai trouvé rapidement ce que je cherchais. Le Creality Sonic Pad est un upgrade précieux pour ma Ender 3s1 Pro. L'emballage protégeait très bien mon achat. Je referai très certainement affaire avec Geekbuying! Show details

Our order came on time and is working great – I ordered 3 ZENDURE SuperMini 10000mAh 20W PD Power Banks (one for each of my teens) and they arrived on time and are working just as they should be. I was going to buy these on Amazon but Geekbuying had them at a lower price and I could get them quicker. Show details

Never ever buy anything from Geekbuying – I bought a mobile from them. After 6 months it could not be charged. Geekbuying suggested to give me $20 as fee for repairing (which makes more sense actually), or sent it back to them (somewhere in China) for repairing and I had to pay for delivery and tariff (in total almost $100), which I did. The phone was sent to them on Dec 2021, arrived… Read more

china on Feb, 2022. And they forgot to take it for months! I asked them like 10 times, so frustrating... The mobile is still in delivery, pretty much several kms away from their office. Do not what happened. And I do not want to think about it. But lesson learned, never buy from Geekbuying. It may look cheap, but cost much more than you can think of.

Geekbuying: Second worst thing to come out of China – European buyers beware of these China "warehouse" companies, especially when a product turns out to be faulty: https://news.escoot.ie/when-eu-warehouse-scam-knocks-you-down/ Had the misfortune of ordering from Geekbuying. Product that became faulty after 6 months and Geekbuying did everything in their power to weasel out of responsibility,… Read more

including: - Stating that the fault was not covered by their "guarantee" - Offering a measly 50 Euro towards a repair - Insisting I ship the product back to their China warehouse at my own expense - Insisting I had to ship to their Hong Kong warehouse at my own expense when Chinese customs rejected the item

Eventually got 70% refund after 8 months and 80+ messages back and fourth with Geekbuying "support"

very bad experience with post sales service of geekbuying – I had a very bad experience with the after sales service: I bought a voyo i7 tablet in may 2018, (order #4572945), and by november 2020 i opened it to clean it and i broke the cable of the lcd. So a in Italy there is none who repair the voyo tablets, I contacted the after_sales service. They made mu send the tablet to china, so I had to pay for… Read more

customs and for shipment, then made an extimation of the repairement as for 268 €, because they had to replace also the CPU ?!?!. So I paid it the 12/11/2020 and I hoped to get the tablet back by Christmas, but they toldme they would send me back the tablet only in Gennuary. i waited then i asked again when they would send me the tablet back and the told they would doit by the end of Febbruary. Is this serious?

Fraudulent Chinese company - DO NOT buy from them – This is a Chinese company in Shenzen masquerading as a HK company. I bought a Roombe irobot7+ that was dysfunctional. The Chinese units are not capable of connecting to the internet in Australia and this is not declared. After a few months the unit also completely stopped working and they refused to refund the entire purchase price. They also… Read more

make you pay for the return shipping.

This company is fraudulent and breaching Australian consumer law. I am reporting them to the ACCC.

DO NOT PURCHASE HERE.

Broken on arrival, refuse to return it – I bought some true wireless earbuds, tronsmart apollo bold, they were faulty from the get go. Left one drops out all the time and the whole earphone set randomly turn off. I've contacted them about returning them and they aren't willing to do it. NEVER buy anything from these guys.  Show details

The worst online shopping experience ever! – The worst online shopping experience ever! I bought Robotic Vacuum Cleaner iiutec (R-Cruiser). It stopped working during the first year, while still on warranty. I contacted Geekbuying and they advised me to ship the vacuum cleaner to them for repairs. I paid $56 postage from Australia. Had to remind them I exist a couple of times. Then, 6 weeks… Read more

after, they wrote that I have to pay additional $24 for Customs clearance. This would be $80 out of pocket for the faulty product still on warranty! Another 2 weeks of correspondence and, surprise-surprise, they write that the warranty period has ended. Bad product, poor customer handling, fishy company

I Would Give Them A Minis – Have tried to get any sense out of customer service.They dodge and weave hoping you will tire and go away.Seems they would rather suport a seller rather the custermer.On one item a cctv light was described as invisable to naked eye but was brighter than a car stop light. Geek refunfed the price not shipping cost after seeing photo they know the… Read more

claims by the seller on their site are totaly lies but they still listing the same product with the same false claims.I pointed this out to them but total silence from geek.

Placed an order and out of stock – I have placed an order more than a week ago and it the order was not progressing. So I made an enquiry and they advised that one of two items I ordered is out of stock. My first order with them turned out to be another bad service experience. Show details

Dishonest trading methods – Device that was purchased is incapable of performing the task it was purchased for (Specifically: Watching 'catch-up' TV) Despite making it very clear on a number of occasions that I wanted to return this product, Geekbuying insisted that I do time consuming 'updates' on the product, which made no difference at all. Geekbuying did everything they… Read more

could to discourage the return of the item, eventually offering roughly half the purchase price as a 'go away' payment. Out of shear frustration, it was accepted. I absolutely do NOT recommend Geekbuying and will not be using them again.

Avoid Geekbuying at all costs – I bought a brand-new drone, JJRC X12 from Geekbuying and paid Delivery and import tax to have it delivered to the UK only to find it never worked. Geekbuying were very reluctant to issue a refund and wanted me to have it repaired. I can’t believe that any retailer would expect you to have to have a brand-new item repaired. It should’ve been simply… Read more

replaced immediately at their cost. There followed many emails trying to establish my refund which they eventually gave me but only for the retail price. They refused to pay for the initial postage or the import tax or the return postage to China. Avoid Geekbuying at all costs, they sell broken items and you have to foot the bill to get a partial refund. Shame on you Geekbuying. Avoid avoid avoid. They clearly do not value their customers and I will actively deter people from buying from their website. Shame on You Geekbuying.

Decent service for Australia – Used this site to purcashe Fiil T1X TWS earbuds. Very hard to find in Australia, eventually went ahead and used Geekbuying, was unsure of shipping and quality. Shipping was within the 5-8 day timeframe. Product is top notch and price is 1/2 that of Amazon Aus which lets be honest, is the worst website Show details

Camera DOA #5028474 – After waiting weeks for my camera it arrived DOA. I sent them videos of the dead camera. Instead of just replacing a $150 camera they want me to ship the whole box to them at my cost. The whole process will take months. Beware of this if you receive a faulty item like me. I might just lodge a PayPal complaint. Show details

Used tablet sold as new! – If I can give a zero star I would! The product is not new, it is either been used or refurbished! can even see the dirty marks on the screen Show details

No after sales experience – My $37 parcel went missing.They did a half hearted search then said it was delivered by Aus post. Not their responsibility. First and last order. Stick with eBay or Amazon Show details

Cheap just hope you don't have to deal with "Customer Service" – I would give No stars if possible, this is for an order from a while ago but still relevant I ordered a Yi 2 actioncam bundle with a number of additional accessories, Many items were not available and had partial refunds initially, some of the items never showed up, of the ones that did the Genuine Underwater Housing has a design fault which… Read more

causes it to break on the first use. Tried repeatedly to contact them and was just bounced from one email to another until I put in a PayPal Claim, then I got emails offering me $20 for missing parts and the housing which I paid $40 for and is faulty. On the claim side of things they tried to get me to send the package back via normal post which has no tracking in their words "And, if you send it back to us via DHL, we will refuse to sign it,then it will be returned back to you."... If you want trouble free shopping avoid GeekBuying at all costs.

UPDATE: Geek buying contacted me repeatedly to remove my negative review from other review site saying they would give me a replacement housing for the camera I had already returned.

ON YOUR OWN – I ordered a product . Paypal sent me my receipt. I have not heard from geekbuying. No confirmation of order . No shipping details, did not respond to my emails. Ordered a week ago not a word from these unprofessionals. Do not cause yourself stress keep away. . Show details

Easy to find and competitively priced – I shopped around for a new Tablet, Geekbuying.com had them on offer at a good price and placed my order. Shipping charges and delivery times were all reasonable considering the rarity of the device. After placing my order the device was out of stock and a support ticket was automatically created for me to follow up on the options. All dealt with very swiftly. Show details

Worst online purchase experience ever – When I say 'worst online purchase experience ever' I literally mean in over 20 years of buying things online - this company is absolutely shocking to deal with and would recommend everyone steer clear of them. I paid for the fastest shipping method (DHL Express) and it took them 6 weeks to finally send me 2 out of the 4 items ordered. Every step… Read more

of the way there was problems, dishonesty and incompetence, and every time I had to chase them up about it.

Before I placed my order I confirmed in chat that they actually had stock of what they was being offered as 'XXX items left' (would never have placed order otherwise). Initially, the order was delayed for a week because I paid by CC and they took so long to process the order the pre-auth they took for the purchase expired (no idea why they didn't take full order amount). Of course they made me place entire order again (this time paying by Paypal). After 2 weeks they still hadn't shipped the 'allegedly in stock' items. Each time I contacted them they said they would send them 'immediately' but still did nothing.

After another few days (and my emails asking why still nothing had been shipped) they contacted me to say because there more than 4 batteries I'd need to use slower shipping method or pay USD$30 for additional 2x parcels to be sent. I agreed for more parcels (so DHL Express would still be used) - and again despite promises to send it 'immediately' they again sent nothing.

Then the following week there was the Chinese NY holiday - so (upon me contacting them again) they told me everything would now be delayed for another week. They didn't provide any reason why they hadn't shipped the goods prior to the break (despite being asked directly) + still assured me everything was in stock.

Now a full week after Chinese NY week holiday ended and still nothing has been sent. After once again emailing support they told me that 1 of the items was actually 'out of stock' (despite repeatedly telling me they had stock of everything) so I asked for a refund + demanded they ship the rest immediately. They shipped 1 item only + then after more emails from me said they'd send the other 2 'after stock arrived' next week. More emails from me again & they eventually admitted that 1 of the 2 remaining items was out of stock - so I asked for a refund of that and again demanded the other item be shipped straight away. Now almost another week passed (and with more emails from me) they eventually shipped the 2nd item.

After that was delivered I realized I'd paid for way to much shipping (given half the order had not shipped and I'd been charged for more parcels than what had been sent). Once again, they didn't do the right thing and it took 3 emails from me before they actually admitted to owing me USD$15 for the unused shipping.

Anyhow, finally now I have half my order and my refunds. The service promised items were 'in stock' and shipping within 3-5 business days of order - took over 6 weeks and a huge amount of my time wasted chasing it up (no doubt I'd still today be waiting for my order if I just let them contact me). If they had of just been honest and admitted up front they didn't have stock of what I ordered I'd have had the opportunity to just go elsewhere.

WASTE OF TIME – They wanted photos of my credit card and ID and then said the order was expired. Slow and either a scam or incompetent. DON'T WASTE YOU TIME with this company. Show details

Cheats and liars – After reading the terrible reviews about this seller, I still thought I might receive a reasonable service. WRONG. These crooks are useless. They lied about dispatch until I asked for a precise dispatch date, then told ne utem was not in stock. Told me I had to wait 2 days for a refund, then started tellung me I could keep the item and receive… Read more

compensation!!!!!. In the end I have gone to my credit card provider and disputed the transaction. Avoid these idiots like the plague

Phone died after 24hrs geekbuying won't answer emails – I bought a new phone off this site that died in 24hrs. After sending 2 emails and getting hold of a live chat rep who said they would get a colleague to look into my case asap, still no reply. Will be putting in a paypal claim to get my money back. Show details