554 reviews
- See all
Reviews
Prompt and professional service
I booked Hilton plumbing online on a Sunday afternoon and they arrived as per my request the following morning. I was greatly impressed with the booking service. Adam, the plumber, arrived spot on time and was exceedingly helpful, polite, happy and did an excellent job repairing our plumbing to the bath. A big thank you to Adam.Awesome job
Hilton Plumbing sent an apprentice called Lauren and she did such an awesome job.She explained everything thoroughly so I understood what was happening and what it would cost and she did it all in record time.
Not only did Lauren do an awesome job she's real friendly and has real good customer service skills
Would definitely use Hilton again.
Wonderful, would definitely recommend
Helpful, fast, reasonably priced. Team members assisting provided advice and guidance on how to avoid similar issues occurring again. Very friendly!Perfect HWS replacement!
We replaced our hot water system and received excellent and professional service right from the first phone contact. The unit was installed perfectly by Carlo, who was also very considerate of our little dog! Highly recommend!Punctual, personable and professional!
It was a gross job (burst sewage pipe on a hot day) but he sorted it quickly and somehow remained positive!Heat pump installed
I had a new I store heat pump installed by Josh. He was very professional and organised and provided great service. Everything was left neat and tidy. Thank youOn time
On time,friendly team,clean job,not my first rodeo with Hilton Plumbing,happy customer.Absolutely Fabulous Service
Daniel came out to re-route the gas line and complete the install of our new oven which proved incredibly difficult. Daniel was absolutely fabulous, called to say he when he was on the way, went above and beyond to make sure our new oven was fitted and was a genuinely lovely person. Can not recommend Hilton enough!Daniel from Hilton
Daniel was on time and completed the works in a professional mannerPleasant experience with Hilton Plumbing’s job
Absolutely delighted with Hilton Plumbing from my enquiry to the installation and commissioning work rendered. Thank you Sarah for your prompt quotation and response. Thanks a lot to Mathias for getting the job done so professionally.Heat pump hot water system installation
Really happy with the service. Helpful, reliable and friendly. This is the second time we have used Hilton Plumbing and won't hesitate to recommendReliable Hilton
Daniel attended site to investigate a smell I had identified in the bathroom. Daniel was friendly, thorough and identified a problem in the drainage.Super impressed
Super impressed. Thank you Jono! Arrived early and installation of hot water system efficiently carried out. Gave advice re system and other plumbing queries I had.Great service and arrived on time
Friendly staff who arrived on time, identified the problem and fixed it.First rate plumbing experience
Matt and Lauren were both extremely professional and helpful. The job was completed within a few hours of arriving on site.Questions & Answers
Why wasn’t mt review posted.
Hmmm interesting hey.
I noticed if you sort their Google Reviews from lowest star to high, it's interesting to read the similar posts of customers experienced poor service.
https://g.co/kgs/GrFyWU
Thank you for bringing this to our attention. We sincerely appreciate the insight and always encourage our customers to share their experiences, be they positive or negative. It's disheartening to lea... Read more
rn that there have been multiple instances of dissatisfaction. Please know that each review, regardless of its rating, is an opportunity for us to understand where we may be falling short and to make necessary improvements. If you or anyone else has faced specific issues with our products or services, I'd like to extend an invitation to discuss them directly. We are genuinely interested in hearing more about these experiences and finding ways to rectify them. Thank you again for your feedback. We are committed to improving and hope we can demonstrate our dedication to customer satisfaction in the future.Details
About Hilton Plumbing
Hilton Plumbing is a plumbing service serving all of Perth that specialises in installing hot water systems. They offer competitive installation rates, and offer a lowest price guarantee on their service.
Some of the services they do include:
- Hot water system installation
- Blocked drains
- Gas fittings
- Leak detection
- Emergency plumbing
- Commercial plumbing
- General plumbing
- Water filtration
Hilton Plumbing offers free quotes, no call-out fee, 24/7 availability, and a workmanship guarantee with any work they do. If you’re a pensioner, you’re also eligible for a discount if you go with them.
Points of praise:
- Most reviewers found that the company representatives and the tradespeople who came to their residence were professional, friendly, honest, and informative about the work they were doing. Reviewers particularly liked how installers explained everything they did in detail.
- They also appreciated the competitive rates that Hilton Plumbing charged, saying that they were reasonable for the work they had completed.
- According to reviewers, tradespeople were neat and courteous in the homes of reviewers, and were excellent at cleaning up after their work.
- Overall, reviewers said that they would use and recommend the services of Hilton Plumbing again.
Contact info for Hilton Plumbing
Mon | 7:00 am - 5:30 pm |
---|---|
Tue | 7:00 am - 5:30 pm |
Wed | 7:00 am - 5:30 pm |
Thu | 7:00 am - 5:30 pm |
Fri | 7:00 am - 5:30 pm |
Sat | 9:00 am - 3:00 pm |
Sun | Closed |
- ABN: 89168171177
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.