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110 reviews
5 Hicham  · Wonderful products and service – Thanks dan you are always helpful and honest to deal with and your product is Exceptional thanks from hicham hazime
5 Masks  · Excellent service – Could not fault online purchase. Easy to navigate website and parcel received on time. Can definitely recommend using this company.
5 Matthew L.  · This is perfect, cheap , quick – This is perfect, cheap , quick, , is very very good company. Love it.i will order again ,again then again, Thank you so much
5 Guy  · Excellent Service – Excellent service with fast and well priced delivery. I would use this company again and recommend it to my friends.
5 Dave  · Sheepskin roller – Service was excellent received my order in three days and a great variety of products and would recommend them to my family and friends.
4 clauvy  · good – good to look at prices for different products. some items are priced well some are not. need better prices on brushes and rollers
TJ
TJNSW5 posts
 

Great Knowledge – Went in to pick up some filler (which no one else had) & ended up getting advice on spraying my balustrade. Will be going back to pick up the stuff I need. Daniel is very knowledgeable & helpful.

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supbro
supbro4 posts
 

Super quick delivery – Reside in Perth and my delivery was really quick. Wooster Sherlock paint extension pole and Wooster paint roller frame, 230mm. (accommodates 230mm roller covers to 270mm. Forget about the cheap extension poles spinning like an unbalanced wheel, every time you try to paint. Wooster poles are lock adjustable for a lot more control while you are… Read more

painting. At the end of the ext pole there is a screw in adaptor for other attachments, very handy. The Wooster roller frame is built for control and reliability, when painting . Not to mention how many times I have gone to hardware stores for these two particular items. Clean your tools after painting and roll on, painting. Great website to shop and prompt service.

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Daniel D.
Daniel D.NSW
 

Top service! We are so amazed – Was getting graco painting airless sprayer, Bunnings and dulux could not really suggest or advise on correct selection, Paint Access team is amazing and really knows their products! If you are looking for an airless sprayer definitely reach paintaccess Show details

Positive reviews

Brian S.
Brian S.VIC24 posts
 

Excellent range of products and great to deal with – An order sent to PaintAccess was a little delayed due to stock and I was kept well informed of expected delivery. This was expedited quickly once item available. What I liked was the range of products available and rather than getting supplies at a well known paint outlet I'll deal with PaintAccess in future. I don't mind at all paying a premium for quality, although overall prices are reasonable, but quality is what you get. A great store!

Deb
Deb2 posts
  Fair Incentive

Great product and fabulous service – Very happy with the quick service and delivery I received. The product is perfect and what I’ve needed for ages. Glad to have it.

John
John2 posts
 

Great business – Have spent a few occasions talking with the staff at Paint Access. Really good service that explains a really comprehensive range of products. Thank you I enjoyed doing business with you guys.

Negative reviews

ken
kenVIC3 posts
  Verified

''Not Happy Jan'' – i ordered a number of items with paint access online. on 29th january 2019 . here i am january 7th -2019 still waiting for my order. i ordered some other stuff from china the next day and it has arrived. i have emailed them no answer, i phoned them no answer i phoned them today 7th jan at 3.37pm no answer. .

PaintAccess.com.au
PaintAccess.com.au    

Hi Ken, We've spoken a few times in the last… Read more (+1 reply)

Stu H
Stu HVIC2 posts
 

Poor delivery – Ordered a Zippy Scaffold extension pack. Dispatched from Sydney and arrived in Melbourne where the chosen courier said it was too big to deliver to nominated address ! Now have to down tools to travel across the city to pick it up. Surely either PaintAccess or the courier should have identified the problem earlier. If I hadn't used the courier's… Read more

tracking service it would have ended up back in Sydney

Although there were problems the with free delivery (review 20/1) the equipment is excellent and has been used constantly since without problems.

Mark
Mark
 

still haven't received my order – I ordered my paint equipment online over a week ago, on their website it said 1-2 days for metro areas. I have called up first a few days ago to ask what happened and they said it was sent the day before and I should get it either that afternoon or the next day at the latest, the odd thing was before I called the item status on their website said… Read more

unfulfilled and after I called it said fullfilled. Two days later I called up again to say it still hasn't arrived. They said it was sent in two parts as there was 5 different pieces and the second box was only just sent. I corrected the guy and said how can 2 airless paint hoses be 5 different pieces? He then said that he'll check the tracking number on the item which he said I should have but I never got it in any email. He then told me he'd call me back I gave him my phone number even though he didn't ask for it or ask to check that the number he has is correct. I waited 2 hours and called again. This time there was no answer. I have already lost 2 dsys of work because these items haven't arrived in the time they said they would on their website. Nothing yet bad customer service, guys working the phones don't know what they are doing and don't genuinely wanting to help with your issue.

Recent reviews

Paul
PaulTAS2 posts
  Fair Incentive

Sundry Painting Items – Received our order, prompt delivered to Tassie was well wrapped - Website has a great selection to choose from & easy to place an order online - recommend to all  Show details ·  1

people and animal lover
people and animal loverWA2 posts
  Fair Incentive Verified

Online heaven – Called and ordered what I needed,great and friendly service on the phone. Will order much more from Paint Access,great goods at the right price.Thanks Maggie Show details ·  1

Mikes Painting
Mikes PaintingQLD2 posts
  Fair Incentive

Huge range and take the hassle from online shopping – So easy shopping with these guys never had any troubles and so prompt and courteous. One phone call gets it done with any questions.. I will certainly keep shopping with Paint Accesss Show details ·  1

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Venessa Mann
Venessa MannQLD
 

5 Star Service & Knowledge of Product – The team at Paint Access know their stuff! Strong product knowledge and excellent customer service. Would HIGHLY recommend them and will most definitely do business with them again. THANK YOU for your service and assistance :) Show reply

Jason P.
Jason P.SA
  Fair Incentive

Excellent service, prompt delivery! – Very happy using PaintAccess as an online store! Massive range of items and great brands. I live in the country and don’t have access to big brand stores so shopping with PaintAccess makes life a lot easier!  Show reply

misty
misty5 posts
  Fair Incentive

Always have what I need – Whenever I need new brushes etc for a new do it myself repaint of say a bedroom or the roof of the house I know that PaintAccess will always have what I need with good quality brushes at an affordable price, plus their so quick delivery. thank you Wayne. Show details ·  1

richard h.
richard h.NSW
  Fair Incentive Verified

Excellent Painting gear – More than pleased with this company,as a painting contractor price and quality of materials is very important and many thanks for your prompt service Show 2 replies

Mark Archie
Mark ArchieVIC
 

Great Service at Great Prices – You stock items that I could not source locally, and at a great price. The time between ordering and delivery, especially sine I live in regional Victoria was excellent. I could have bought inferior tools, but the prices were the same. I will definitely shop with you again! Show details ·  1

Omar and Kate G.
Omar and Kate G.
  Fair Incentive

Very fast – I'm very happy doing business with with paintaccess, the delivery is always fast,good communication and the product is well packed. Thanks guys, keep up the good work. Show reply

Donna
DonnaQLD
  Fair Incentive

Great prices – Dear Sir or Madam, Your service was excellent , product fantastic the only thing I found was the postage costs for Rural Areas, other wise I would be happy to recommend you . Thank you Regards Donna  Show reply

Neil
Neil
  Fair Incentive

Nordsjo products – Paintaccess seems to be the only place that I can purchase Nordsjo wood fillers. Their shop is not that close but by ordering on line and having it delivered solves the problem and the delivery cost is no more than the tolls I would be paying if I chose to drive to their shop. Show reply

GLE
GLE
  Fair Incentive

Fast shipping, great service – Very happy with purchase. Paint came super quick and prices are great I have already placed other order and will continue to purchase from their site. I even got a call to let me know what was happening with the shipping of my order as it was around the public holidays.  Show reply

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Michalle
Michalle
  Fair Incentive Verified

Redemption – Order was incomplete on delivery. One call, professionally handled and missing part arrived the next day. Well done. Impressive. Was offered free delivery on next order but this didn’t influence my review.  Show details ·  1

Richard G.
Richard G.VIC2 posts
  Fair Incentive

Customer service – I have just purchased a Graco airless spray gun with a few accessories etc it was no problem to get all my questions answered courteously, ordered one day delivered in less than 24 hours. Excellent 10/10 they will get my return custom Show details ·  1

Jimbablue
JimbablueQLD
  Fair Incentive

A good company,very quick to respond – A great company to deal with,it arrived in a couple of days,when I expected at least a week wait.would order from them again no problem. Show details ·  1

Diana Campbell
Diana Campbell3 posts
  Fair Incentive

Span n deck and cleaner – The website was comprehensive so it was easy to find the correct cleaner and oil for my deck. Few outlets stock Flood products in Wa, so I searched the Internet for suppliers, Paintaccess had everything I needed and even with the $29 freight the prices were competitive. The order arrived promptly with progress emails and tracking. Very pleased and will deal with them again. Diana , Perth WA Show details ·  1

Trevor
TrevorWA
  Fair Incentive

Great fast service – Placed my first order and was very surprised by the price, the delivery came on the day specified and the delivery instructions i gave were followed precisely. Fast and prompt delivery, will be using Thanks Show details ·  1

Justin
JustinSA
  Fair Incentive

Excellent service – Another order received only a few days after. They have a huge product range and at very competitive prices. These guys go above and beyond to help. Thanks so much guys Show details ·  1

Jezza
Jezza
  Fair Incentive

Quick and easy to deal with – Easy to purchase, and arrived quickly in perfect working order cheers guys. Product was priced well and is easy to use. Would definitely recommend and use again in the future. Show details ·  1

John Fisiak
John Fisiak4 posts
  Fair Incentive

Prompt – Order & delivery very good and product well priced and arrived promptly. Extremely happy with paint access and will use them again. will be recommending Paint Access to my friends and family. Show details ·  1

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