Pine Discount Furniture

Pine Discount Furniture

 Verified
Pine Discount Furniture
4.8

2,431 reviews

PositivevsNegative
98% · 2,38044 · 2%

Return Claim MadeYes (3) · No (45)
Warranty Claim MadeYes (5) · No (44)
Product Appearance As advertised (39) · Not as advertised (4)
Product Quality
4.5 (50)
Shipping
3.0 (2)
Customer Service
4.5 (37)

Reviews

2,431 reviews
Lisa B.
Lisa B.Perth, WA
  Malaga

Never buy a bed from these people

Brought a bed set from Malaga store a year and a half ago full stop can no longer use bed as slats have all bent and walked. And I am now sleeping on the floor with my mattress. I would never ever ever buy from these people again. Worst bedroom set I have ever brought. Show details
Product Quality
Customer Service
Kevin A.
Kevin A.Western Australia
  Malaga

Poor after sales service. If there is a problem, expect it not to be fixed

I purchased a lounge suite from Pine Discount Furniture. It was delivered damaged on arrival. I contacted Pine Discount Furniture via email and phone. They would only provide a repair of the damaged goods and not replacement with an undamaged lounge suite. Unfortunately there are multiple reviews of customers having trouble with after sales service ranging from damaged goods on delivery, to not being able to pick up goods from the store, to being told the goods are no longer available after having made a payment. There are some good bargains to be had but be aware that if there is a problem it is likely it will not be sorted. Show details
thimosha S.
thimosha S.Perth, WA
  Kenwick
Product Quality
Customer Service
Jessica
JessicaPerth, WA
  Online store

Appalled by the customer service and lack of internal communication

My online order was organised with the sales team to be delivered to and collected from the Port Kennedy store 4 weeks ago confirmed by email and advised I would be contacted when ready to collect. I contacted the store a few days ago as I had not yet been contacted only to find out it permanently closed last weekend. Due to internal miscommunication and their mistake I will not be receiving my products. The customer service lady was not sympathetic and horrible to deal with. I would like a call from upper management to discuss this further. I do not recommend the online store to anyone! Show details
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Shaun H.
Shaun H.Perth, WA4 posts
  Verified Kenwick
Product Quality
Customer Service
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Pine Discount Furniture
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Hi Shaun, I have looked into your order and our system is indicating that you have collected your goods. I am sure it will go nicely in your new home. Regards, Toni and the team at Pine Discount Quality Furniture

Karen H.
Karen H.2 posts
  Malaga

I bought a couch recently and so happy with the purchase

Pine furniture at Malaga were so helpful without being annoying. I was dealt with professionally and the delivery man did a great job of getting my lounge into the doorway . thank you so much Malaga and we will be back  Show details ·  1
Branka
BrankaPerth, WA
  Fair Incentive Malaga

Great Service

Our last purchase was a mattress and bedroom suite at the Malaga Branch. The staff member who served us (Amos) was very informative with product knowledge and advice and didn't push us into making any quick decisions which we really appreciated. Great value furniture and we would recommend the store to everyone! Show details ·  1
Bobbie
BobbiePerth, WA
  Fair Incentive Malaga

Great service

Very happy with my sofa purchase service was great staff were very helpful with product advice ,making selection easy from start to delivery. Overall a pleasant experience. Would return again Show details ·  1
Product Quality
Customer Service
Raza H.
Raza H.Perth, WA2 posts
  Fair Incentive Malaga
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Jenny B.
Jenny B.Perth, WA
  Fair Incentive Malaga

Satisfied Customer

I have now filled my entire house with items from Pine Discount Furniture. Our latest item was a couch with a chaise for our theatre. We didn't even shop around, when the time came we went to the Malaga branch and were not disappointed. Great quality furniture at a very affordable price. Staff were friendly and informative. I would definitely recommend this furniture store to anyone! Show details ·  1
Ang
AngPerth, WA
  Verified Malaga

Comfy quality at half the price

Found a sofa that fit the bill with a price that didn't break the bank. Lots of options and the staff (Emma-Joy) were helpful and patient with my many questions.
So happy with our comfy new sofa, the cushions are thick, supportive but still embracing. Plus delivery was really convenient and a good price. $79 for two blokes that bought it in on the following weekend and called me the night before because they were coming early. Great service all-round and really easy. All we had to do was unwrap and screw the feet on (which the delivery fellows offered to do but it was easy to do ourselves). The shop is in a convenient location with easy parking and little traffic to bother with. Show details ·  1
Product Quality
Customer Service
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Matt
Matt
  Fair Incentive Port Kennedy

Great advice!!

Went into the Port Kennedy store and was looking for a bed for my daughter, was approached by Amy and after telling her how small my daughter's room was she talked me into the loft bed and gave me the idea of not using the bottom bed- best decision ever! Show details ·  1
Dani
Dani
  Online store

Best Customer Service!

I recently visited the Port Kennedy Pine Discount store and was so pleased with my experience! Both staff members Amy and Adele were incredibly helpful and the store was immaculate Show details ·  1
Carina
CarinaPerth, WA
  Fair Incentive Malaga
Product Quality
Customer Service
Jimmy
JimmyPerth, WA2 posts
  Fair Incentive Malaga

Happy

After doing a lot of shopping around, settled on Pine Discount Furniture Malaga. Great quality furniture at a very surprisingly low price. Staff were lovely and informative. I would definitely recommend this furniture store to anyone! Show details ·  1

Questions & Answers

Rosay A.
Rosay A. · Kenwick

Is this store closed down? Trying to get in contact with someone due to my bed. Have got insurance and needing a new bed frame. Could someone get back to me?

Nadine E.
Nadine E. · Online store

Who bought the Discount Furniture stock and where can we buy replacement items now they are no-longer trading?

Freddie
Freddie · Kenwick

Do you sell tall boys with a mirror?
Regards Fred.

See all Pine Discount Furniture questions

Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and SofasBedroom, Dining, Living, Mattresses, Office and Sofas

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