3,261 reviews
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Verdict
The service is characterised by a highly efficient digital application process and fast funding times. Users frequently highlight the professionalism of the support staff and the ease of navigating the online platform. While there are isolated reports regarding interest rate variations and administrative complexities for specific government schemes, these do not represent a recurring trend in the current data.
Driva ensured that it was possible to communicate with Plenti. If there isn't a service like Plenti available, people like us are really left behind without any financial support in this advanced world. Sometimes, it's not the large banks that support the middle class, like us, who might boast of smart minds but fail to exhibit compassion, but… Read more
organizations like Plenti, which possess both intellectual capability and a philanthropic heart, genuinely provide assistance to helpless people like us. Thank you Plenti and may God bless you all.
★★★★★ Exceptional, seamless experience! Dealing with Plenti was an absolute breeze from start to finish. The application process was remarkably fast, completely fuss-free, and transparent every step of the way. Approvals and communication were prompt with zero headaches or red tape. They have easily set the standard for what modern lending should… Read more
feel like. I couldn't be happier with the service and will definitely continue using them in the future. Highly recommended!
Reviews with attachments
Beautiful services I never had, love the best service Great job
Good costumer service , fast service, happy with plenti . Thanks for the approval
Fast and easy process that I have never experienced before. I strongly recommend it to anyone who is looking for a loan. Interest rates are low and flexible options with no early repayment fees.
Be careful, Plenti will take your money within minutes but apparently it takes them 2+ weeks to return it if they overcharge it. You need to actively chase them for it too. They said the issue is on their "payment system". Apparently it takes 2+ weeks for them to figure out an issue on their system on an active complaint. Maybe it will take months or never for your money to be returned if you don't know you lose your money
Happy With Plenti Loan Process – Applying for a Plenti Personal Loan is very straight forward online. It was important for me to have all my relevant information ready before starting the loan application. Once I had completed the application, Plenti emailed me and kept me informed of any further information required and everything could be emailed. I did appreciate being able… Read more · 2
to speak to staff over the phone whenever I had a question or needed help. I am happy to recommend Plenti if someone is needing to apply for a loan.
Latest follow-ups
Very helpful chap talked me through uploading bank statements. He deserves a big thanks. Overall very quick seamless process. Recommended.
Follow-up · Quick service, helpful and straightforward.
The best – Excellent company. Delightful 24/7 service. Best financial service I've ever experienced. Highly recommend. The phone staff were so pleasant Show 2 replies
Follow-up · Wasn't approved for a third loan with this provider, probably won't use again.
Everything was very easy to go through and the speed of the whole process being finished was great!
Follow-up · Basically.... there was no hardest part... it was easy from the start and during the whole time of being a customer... coming up 2 and 1/2 years now.... My broker did charge me $1,000 for setting up the loan... but that is possibly him double dipping and has nothing to do with Plenti... the broker was set up through the car dealer.and I would… Read more
Positive reviews
The process of applying for a car loan was very simple and straightforward. The staff I spoke with were polite and very professional. The processes flowed very well.
I did the loan application online which was pretty straight forward, howver, It would have been nice to talk to someone re: bank account details. As the bank account is my business I was not happy for the money going into my business account.
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I had a fantastic experience with Plenti. The online application process was incredibly smooth, simple, and fast from start to finish. The customer support team and staff were extremely friendly, easy to talk to and highly professional throughout the entire process. I highly recommend them to anyone looking for a hassle-free loan experience.
Negative reviews
PLENTI DISAPPOINTING: - I recently attempted to purchase a vehicle through the Tesla app using Plenti for a business loan. Our family business has been trading successfully since 1983, however we recently updated the internal ownership structure which resulted in the business being re-registered for GST under the same trading name. While… Read more
technically a “new” registration, it is simply a continuation of a long-established and financially stable business. This is not uncommon and could have been easily validated online let alone offered accountant assistance.
Financially, the application presented very low risk. The company applying for the loan maintains around $45,000 in cash reserves, and we intended to contribute a $20,000 deposit toward the vehicle. In addition, we have over $3 million conservatively in property equity, other assets, and the vehicle itself as security. I also held executive roles and operate another company that generates a minimum cash flow of approximately $20,000 per month, working three days per week. We were also prepared to provide two Director’s Guarantees. Supporting documentation from our accountant confirming assets, valuations and financial standing was available.
While the staff member I dealt with was polite, the process demonstrated very little flexibility or commercial judgement. There is so much evidence on me online and our family business. I requested that the matter be escalated to a manager so we could discuss the circumstances and supporting documentation. Unfortunately, this did not occur. Instead of a call from a manager, I simply received another response from the same representative declining the request without further discussion.
Given the financial position presented, the lack of willingness to escalate or apply practical business judgement was disappointing. As a result, I chose to take the financing elsewhere.
After speaking with another broker (not Plenti), I was presented with several alternative lenders offering more competitive options — including rates more than 1.5% cheaper. In the current cost-of-living environment, that difference is significant and worth considering.
While the integration with the Tesla app may offer convenience, buyers should weigh up whether that convenience justifies the additional cost. In my case, the numbers clearly favoured alternative “green loan” options available through other banks and lenders.
In the end, whilst I understand policies given the lack of engagement on the matter, I quite literally took my business elsewhere. Not even a follow up call from manager as requested raises red flags on accountability and customer experience - what support you would get moving forward with them with no escalation protocols like other financial institutions. - Buyer Beware. :)
Would rate -5 stars if I could. Completely misleading and all false advertising. They repeatedly say and shout no exit or early repayment fees. Which is weird because they want $3200 from me to do exactly that. No set up fees? Oh they charged a massive broker fee that they didn’t disclose and hid until contract time. Had the loan for $40,000 for 5… Read more
months and have paid $6000 back so far, payout fee today was over $41,000 - What the actual F**K. Avoid, avoid, avoid.
Beware these guys don't play nice if you miss a payment even if it's not your fault . I have two accounts my main account and the other for paying bills my payment to plenti is automatically transferred across before the due date from one account to another . However on 2 occasions plenti says it hasn't been able to access which is rubbish . This… Read more
time was horrendous they wanted to charge me 50 dollars because they say it wasn't their on the first or second attempt . I offered to show them a screen shot of when the money transferred over which was five days before the due date but the Plenti gatekeepers weren't interested in proof they said because this was the second time I was late they would not wave the fee . After pleading my innocence for God knows how long on the phone they waived the fee but said this is the last time they'll do that . They blame the bank and told me to change banks the bank blamed Plenti for a clitch in their system. Whatever went wrong i was the innocent victim and could prove the money was in the account but the Plenti gatekeepers say next time 50 bucks is your fine. So be aware people if you deal with these Money grabbers innocent or not you will pay up . Should be illegal.
Hi Steve, We’re truly sorry for the stress and time you… Read more (+1 reply)
Recent reviews
I have dealt with Plenti on a number of occasions. The staff are knowledgeable, extremely helpful and polite. Nothing has been a bother. I can highly recommend Plenti for any type of personal loan.
Speedy response to our application, efficient and easy to follow process. Fantastic dealing with Liam, communication was faultless and such a nice guy to talk to. Very happy with everything!
The young man who took my call supported me throughout the whole process. He was respectful and understood my concerns. The process itself was quick and less stressful than I've ever experienced before.
Fantastic,was treated with kindness and respect.applied for the loan on Thursday and approved by the next day Friday .the fantastic people who helped me with my loan,they were awesome. Thanks so much
excellence service timesavers. minimal waiting whenever calls in .application is easy and accessible anywhere. competitive interest rate and flexible repayment time without attracting extra fees and charge sale teams are attentive and regularly update the process of loan application. Definitely impressive for me as a first time .
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I had a really positive experience with my loan application. The team were friendly and understanding over the phone and made me feel comfortable throughout the process. The online application was quick and easy to follow, and once they had all the information they needed, my loan was approved very quickly. Really appreciated the helpful service and how smoothly everything went. Highly recommend!
Very professional to deal with Reyne he is very helpful and guide me and explain me nicely so I don’t make mistake I am very happy with is professional services thank you Reyne
This is my third time using Plenti. Super reliable, and seamless service. Loan approved and funds were in my account in 3 hours. All online with no fuss whatsoever. Thank you Plent!!
Excellent customer service, such a smooth and efficient process. Tas from customer service made my experience so easy. I’m very grateful I came to Plenti for my loan.
Everyone I spoke with was so helpful and the process was quick and easy. They made a situation less complicated and stressful for me and I’m really grateful for that.
Very fast and efficient. Submitted the applications form. Within 24 hours hours approval come through. Application was a breeze to go through. much appreciated.
I have used Plenti twice now for two different loans. Both went smoothly and funding was pretty fast with great interest rates. Applied in the morning and by the evening the funds were already there. I will definitely use the service again.
All services are great and easy to do. Application is quick and staff are very helpful. Would be a 5 star review if the the interest rate at the end of the application was at least close to the advertisement rate. Advertised when conditionally approved was 5.56%. when application was finalised it was 18.5%. BIG difference. Show reply
Hi Kate, Thank you for taking the time to share your… Read more (+1 reply)