Sunbeam Torino Espresso Machine & Grinder PU8000

The Torino grinder makes this a poor two appliance purchase – Espresso machine is ok except for the clearance of messages regarding cleaning. The Torino grinder is terrible. I had it fixed once under warranty and later as well. Currently not working. I was a fan of Sunbeam however this product has let me down. I can see why they withdrew the product. Show details

makes a great iso espresso! – I was super excited to receive my Sunbeam Torino. I have owned several espresso machines and, whilst not perfect, this one is the best yet. My last espresso machine (Lelit) cost over $1000 for a machine with far less functionality and lower build quality, and my grinder was a further $250. Compared to this, the Sunbeam Torino package represents… Read more ·  1

exceptional value.

When it was delivered, the first surprise was the size of the box - quite large - but it includes the grinder. The machine is also very heavy, which is good because it means it doesn’t move around on your bench like other lighter machines can.

Upon unboxing, it became apparent how large this machine is. I guess the advice would be not to buy this model if your kitchen is tiny. It takes up a good bit of bench real-estate, but it is a very nice-looking piece of equipment - kitchen eye candy.

In the morning, it is very quick to come to temperature. It also makes a very, very good coffee. If you do it correctly, you will be having coffee at home that is as good or better than you will get at any cafe. The key to a great espresso coffee (with any machine) is not to over or under extract it. The ability to pour an espresso either with one-touch of a button, or manually is great, and gives you good control or convenience.

The pressure gauge is a nice touch and provides feedback to help you adjust your grind size and tamping pressure in order to get the optimum espresso extraction.

The machine looks and feels like it is well-built and well-designed. It also looks like it should be highly serviceable if any parts do fail in the future.

The steam wand delivers pressure and volume of steam far greater than lower quality machines and makes a great creamy froth.

Another nice touch is that both the grinder and espresso machine have little hidden compartments for the cleaning tools, which means you won’t lose them. I also found it very nice that it comes with a milk jug and tamper, items that could set you back another $50 plus normally.

Some minor quibbles include: 1. The water container is only able to be removed vertically, which could be an issue if you have low overhead cupboards, although you could always just top it up using a jug. 2. If you need to put the machine in a corner (as I do), the hot water wand sits uncomfortably close to the manual extraction lever and means you can’t fill a mug with hot water above about 2/3 full. However I have found that the manual handle can be lifted up a bit without operating it, and this fixes the problem. 3. I have noticed on one occasion that the start of the hot water stream from the hot water wand came out brown. This was after I had left the puck of used grounds sitting in the group head for a while, so presumably some of the pressure relieved from the espresso part of the machine went back through the hot water plumbing? So its advisable to purge the hot water wand for a couple of seconds before use. 4. The plastic insert in the drip tray buts up against the metal surround, meaning any drips on the edge of the tray will run down the tiny gap, outside of the plastic insert onto the bench below. This is very minor and has only happened once so far. 5. The grinder could do a better job of directing the grounds into the group handle basket. Sometimes it is a bit messy. 6. The pre-infusion doesn’t work unless you pre-prime it with water. This is simply achieved by using the manual handle to do a pre-pre-infusion.

None of these issues are more than minor things in my opinion. They certainly wouldn't prevent me from buying this machine.

Overall, I have really enjoyed owning and using this machine (well both the grinder and espresso machine) and would have no difficulty recommending them based on my experiences to date.

This Is A Spectacular Machine – At first sight, this is a spectacular looking machine - it’s not coffee shop quality, maybe bottom of the range for a cafe, but in a domestic location this says to your friends and visitors that ‘these people love their coffee’. The high grade stainless steel is incredibly reflective and just oozes quality. The buttons / levers / dials look… Read more ·  1

professional and I especially like the tactile feel of these controls. Just sitting on the bench is a spectacle in its own right, but it doesn’t just rely on its good looks - it makes a damn good cup of coffee!

The grinder will reliably get the correct size grind over and over again. It can tend to clump the grinds in the group handle, and sometimes will miss the basket all together - although this is only really noticeable with a fine grind. It has an On / Off / Auto switch on the grinder, I usually just leave it in the Auto mode - place the group handle in the grinder and press down, easy as that. That smell of freshly ground coffee makes me so happy. The grinder might have benefited from a built in scale so that it delivered consistent doses of ground coffee rather than relying on sight alone, however I do have to remind myself that this is for domestic use, not a coffee shop.

It is easy to maintain a consistent tamping technique because of the fine tolerances of the group handle and the tamper. The group handle locks into the group head easily but firmly, another indication of the quality of construction. Once you begin the pour, the water pressure gauge and the shot clock timer gives you the assurance that you have the grind size / tamping technique correct without feeling the need to test each cup before handing it over to your guests. Once you have the system downpat, the coffee can be made exactly the same over and over again.

You can’t fit a standard size coffee cup under the group head, but this machine doesn’t pretend to be just a jug. You can use it to produce boiled water for a cup of tea etc with the hot water wand, but you do have to hold the cup because if you try to rest the cup on the drip tray, the hot water wand will foul against the manual pour arm.

The steam wand is easy to position at the optimum angle when steaming the milk. The steam control knob feels reliable and accurate - I feel like a professional barista.

After making the coffee, cleaning up is a breeze. A damp cloth will remove any spills easily without leaving ugly water spots or streaks - the high quality materials used in the construction ensure that this is the case.

The initial setup requires an intermediate level of skill / experience. The included instructions cover all of the basics, and a couple of YouTube videos will have you making coffee within minutes, but as with all machines of this type, it is only practice that will teach you the correct grinder settings and the optimum tamping pressure to get the desired blend.

If you just want a cup of coffee to wake up in the mornings, you might be more of a Nescafe Blend 43 person - we all know who we are. However, if you want a semi-professional coffee making experience, you might just be a Sunbeam Torino person.

Great looking machine with initial issues to work through – We just unboxed our brand new Sunbeam Torino coffee machine after sitting in storage for a year. The steamer wand didn’t work and the machine was making a loud knocking/clunking sound as if it is trying to pump the steam through. Based on online reviews, this seems to be a common issue. Initial contact with Sunbeam directed us unhelpfully to the… Read more ·  1

nearest warranty repairer hundreds of kms away. Subsequent contact with Sunbeam (via Product Review) lead to some further troubleshooting which has been very successful.

We are VERY pleased with how the machine is operating now.

We’d like not to have further issues, but if we do, we hope Sunbeam engage a local repairer for warranty issues. It’s disappointing to learn that they have not secured a repairer in our capital city of Canberra. Cosmorex no longer service machines for Sunbeam.

Steep learning curve, but can produce good results – This was my first time using a manual espresso machine, so I found there was quite a lot of knowledge to gain about every step of the process. So I'm sure that some of the issues I encountered were a result of inexperience, and there were a few things I found odd about the machine that may be normal for espresso machines - I don't have another… Read more

machine that I've used this much to compare it to.

Appearance

First off, this machine looks very nice and professional. The stainless steel should be able to easily fit in to most kitchens and is easy to clean. The layout of the machine is neat, all parts are easy to access and use and the water jug is nice and big. My only complaint with regards to the build of the machine is that standard size mug is slightly too tall to be able to slide underneath the portafilter. Keep in mind that this thing is super heavy and about 45cm long so it's going to need a dedicated space on your bench.

Making Coffee - Early Days From day one I was fully aware of my own shortcomings pulling shots, so I tried to pull in as much information as I could from coffee blogs and YouTube tutorials to try and get myself up to speed. I found a lot of these were pretty general and didn't give a lot more information beyond "Grind coffee, tamp, pull" followed by a nice clip or picture of a 10/10 professional grade coffee. Needless to say, my early attempts did not look or taste this nice, and I found troubleshooting for a specific issue to be difficult for a first-timer. This isn't a critique on this machine in particular, but just something that I think is part of the normal process of getting used to any espresso machine. I'd find myself making a shot that was basically undrinkable and having to decide if it was too bitter or too sour, and then try using less coffee on the same grind setting, or the same amount of coffee on a different grind setting. Sometimes the results were better, sometimes they were worse.

The included manual contains some basic tips, but due to the many different factors at play it's hard to find exact advice for every issue you might encounter. I just experimented a lot, and burned through a lot of beans in the first week just pulling shot after shot with different settings to try and find something that worked.

During this experimentation phase I found the preset '1 Cup' button to be pretty useless out of the box. I'm not sure if this is intentional, but it only runs water for about 6 seconds, usually resulting in about 10ml of coffee (or less) in your cup before it "finishes". You can reprogram these preset buttons to whatever your personal preference is, but it seems weird that the default setting is essentially useless in any situation.

Making Coffee - I kind of know what I'm doing? After a few weeks with this machine I feel more confident with this machine, but certainly won't be opening a cafe any time soon! I have found that using the manual lever to just eyeball the pressure gauge and coffee consistency is easier that using the preset options, since the grind amount isn't always exactly the same. It's pretty easy to make a couple of coffees in the morning now, and most of the time they're not bad.

After regular use I've noticed that the warming area on top of the machine to be not that useful for me. It's nice in theory and certainly adds to the professional vibe of the appliance, but I don't really use it. It takes quite a while to fully warm a glass or mug up, so this means if you wanted to use it you'd have to turn the machine on and then intentionally leave it running for a while just so your cup can sit there and warm up. You can just put hot water in the cup to warm it up in a tenth of the time. I guess if you knew you were going to make a shot and then another one 15-30mins later you could leave a cup there to warm up, but my normal routine of "turn machine on, make 2 coffees, clean, turn machine off" takes less time than warming up a cup on the warming tray so it gets very little use from me.

A couple of things I noticed with the hot water spout: - The hot water spout shots out water in spurts ("brrt, brrt, brtt") rather than a regular flow. I kind of assume this is normal due to the nature of the thermoblock heating element inside, but don't know for sure. - Sometimes after running the hot water for 10+ seconds and then turning it off, some excess water will dribble out of the group head. Is this normal due to the internals of the machine all being connected? Maybe, but I don't know.

Milk Frothing The steam wand is very good, and I found this to be one of the main strengths of this appliance. The recommended level inside the milk jug is easy to read, and the temperature is easy to gauge by touch. Again, it takes a bit of practice to get used to doing it and consistently producing good results.

Grinder Honestly not a lot to say here, seems fine for a standard grinder. Can be a little messy. Hard to ensure you're getting exactly the same grind every time since you just have to eyeball it unless you have a pretty precise scale and want to go to the effort of weighing your basket each time. This imprecision is partially what led to my preference stated earlier for manually pulling shots rather than relying on the preset options.

Overall Solid machine. I can definitely see my opinion of it improving the longer I have it and become more familiar with it and pulling shots in general. Not sure if I'd recommend it to a complete beginner, but the learning process has at least given me something to do!

Sunbeam Torino Cafe from your kitchen – Good for a coffee enthusiast that doesn’t want to pay the big bucks! The accompanying grinder produces clumps that are not conducive of a tidy ground head fill. Easy to navigate. With some Cafe experience in my past, I was able to tell that functions much like the bigger more expensive models. Show details

This is how to get good coffee from the sunbeam Torino – Okay… so you bought a sunbeam Torino and your coffee still tastes like dirt! It’s a crazy simple fix. It’s your coffee OR the grinder. Which ever one you decide to invest in will solve this problem. So the grinder that comes with the sunbeam Torino doesn’t grind speciality light roast coffee fine enough. This causes the coffee to drain through… Read more

quickly with low pressure. The result is acidic disgusting tasting coffee, especially for those who like to drink it black. If the shot pours out slower than 25 seconds or so, the coffee will be acidic. If it takes longer than 40 seconds you’ll start to notice it gets a little bitter.

A decent grinder, not sunbeam or breville will do the trick. But it’s gonna cost you in the ball park of $500-$800. The irony of this is the smaller sunbeam barista max has a fantastic grinder that comes attached to the machine and can grind the coffee very fine, and the machine is like $500 tops.

Alternatively you can easily solve this by purchasing a fresh dark roasted coffee from a local cafe. However, this is easier said than done with most cafes stocking light to medium roasted coffee, but you need dark roast, and fresh. Once the beans have been opened and poured into your grinder you’ll get about 10 days -2 weeks from a bag before it’s draining through faster than a horse can piss. If you don’t know where to find dark roast coffee, brands like Toby estate and Bellissimo coffee are great places to start, your local roaster will be the most fresh though.

Trust me on this. I love this machine, and I figured out how to solve this problem. I’ve tested this theory on my sunbeam Torino and my father in-laws sunbeam Torino and it can be applied to almost any espresso appliance machines.

The Torino is a fantastic machine. Probably the best for the price, and I’ve done my research. Hope this solves any issues people are having :)

Also, I thought this machine had a crap milk steaming wand. I was incorrect, my sister in-law who works in a cafe can froth excellent milk in this machine, it’s just more challenging than a commercial steaming wand and takes more practice. To be expected for the price range.

Initial impressions – Just upgraded from a breville bes920 - flash looking unit all the features you need at a run out price that's hard to beat ...professional set up at budget price. Only dislike is the grinder has no preset grind timer ,a breville feature I liked. Fingers crossed it lasts ........... Show details

‘Clean’ will not come off LCD – Clean will not come off LCD, despite completing the coffee clean and descaling on multiple occasions, with correct sunbeam tablets. The manual was followed 100% accurately. Please confirm if there is buttons I can hold and press together, in parallel, or in sequence, to remove ‘clean’ from the LCD and return to ‘Ready’. Please do not simply state what’s already in the manual, I have read this multiple times over.  Show details

Leaks everywhere after less than 2 years – Got our Torino back in 2018 and in less than 2 years the Torino begins to leak. Usually, after we press the button the coffee would dispense accordingly. Now the coffee keeps on dripping after it is meant to stop. We even turn off the machine and the coffee still dribbles when it should have ceased. This caused a huge mess of coffee stains all… Read more

over our kitchen counter as well as around the Sunbeam Torino. Feeling dismayed on the poor quality of this Sunbeam product.

Problems happen with this Sunbeam Torino within 5 months of purchase – I purchased this Sunbeam Torino coffee machine in May 2020. After using it for 5 months, I have discovered that the milk froth does not release the steam anymore. No matter how many times I clean it and even called Sunbeam customer service to ask for assistance the problem still occurs until now. Highly disappointed with the level of assistance… Read more

that the Sunbeam customer service provides, especially this machine is not even 1 year old yet. I used to have Delonghi La Specialista and decided to change it to Sunbeam Torino in May. This is an investment that I should not had made as it costs more than double in comparison to Delonghi.

Sincerely wish that I invested my money in a cheaper machine, as this Sunbeam Torino is far too expensive than my previous Delonghi and within 5 months it is not functioning properly anymore.

We are onto our 2nd Sunbeam Torino PU8000 in 4 years – This machine makes great coffee but it does not last forever, Our first unit died last year and our 2nd one just died. A few months ago when pumping the water through the group head after returning the lever to the off position the water just keep pumping. Today the when trying to make a shot the the indicator instantly goes to red and no coffee comes through. Show details

Would not recommend – Have had our Sunbeam Torino since November 2017, and it has just had it's second major fault with the steam wand. Have already had the steam wand solenoid replaced last August, and today it's blown the solenoid again and gave me an electric shock. Taking it back to Harvey Norman tomorrow to replace the Sunbeam with a Delongi as I don't trust… Read more

Sunbeam anymore. Pleased I purchased the extended warranty as it's over 24 months old and would not have been replaced by HN I guess. UPDATE - got new Sunbeam Torino on Wednesday from HN under our Protection Plan. Machine worked fine for two days - now leaking from the bottom - not from drip tray - all over the bench! Won't be asking for another Torino - will ask for store credit.

Past sunbeam perfect in every way ! This one massive fail.... this is my 4th machine in 13yrs and the worst – The quality of the coffee is never consistent, the temperature is always warm , I have followed all directions to have a favorable outcome like past machines but after 2yrs + owning and experimenting to have the same taste , density, quality and taste of past machines I give up . Looking to sell this machine ASAP. Show details

Great manual machine for people who have a passion for coffee! – TLDR: You can make commercial/cafe quality coffee with this machine once you familiarise yourself with making coffee and the machine. The Sunbeam Torino coffee machine is a great unit for someone who enjoys coffee and is willing to invest both time and money into producing a high quality beverage. For context, our household very much enjoys… Read more ·  1

their coffee. In the past, we had a Sunbeam coffee machine (years ago). As the years wore on, however, the machine broke and we have never had a chance to replace it. We did buy a capsule coffee machine (from a different brand) last year, which we have been quite happy with so it was great to have a chance to compare a manual machine with a capsule machine.

Aesthetics: When we first received the unit, it was a lot larger than expected. You need to dedicate a significant amount of bench space for this machine. This definitely isn't something that you want to be putting in and out of cupboards every single day. But this machine definitely deserves having a permanent spot in your kitchen with the quality of coffee it produces. The Sunbeam Torino is a sleek stainless steel machine, which comes with a matching grinder (that isn't built in), a tamper, a milk jug, and a portafilter (with two baskets for a single and a double shot respectively). As it's quite a boxy shape (without many additional pieces that jut out) it's quite easy to find a nook for this unit.

Learning the machine: While there is a steep learning curve for this machine, especially for people who don't have any cafe experience, things are quite intuitive if you dedicate some time to test out the different aspects of the machine. There are quite a few buttons and places where you can customise your coffee experience (more on that later), but after experimenting a bit you can easily get a hang of it. Also, if you've had previous experience with manual coffee machines, using the machine is quite easy as the core components are the same.

Grinding: After sourcing coffee beans, adjusting the grinder (how coarse or fine you want the coffee to be ground) and filling the portafilter with an adequate amount of ground coffee (don't over fill as it won't allow you to attach it to the machine), you can use the tamper provided to compact the grounds before attaching it to your machine.

One small thing that was a little annoying was the messiness of the grinder, it shoots coffee in the portafilter, but also all over the sides as well. Ideally, the distance between the portafilter and the lip of the grinder would be closer (or there would be some way to better direct the spray of ground coffee) so that we didn't need to wipe around the machine each time we made a cup. But that's a very minor detail and if you opt to make your grind coarser it minimises the spillage.

Espresso shot: Depending on how densely tamped your coffee is, the shot might be longer or shorter. However, you can pre-program the timer for a longer/shorter shot depending on your preference. The top of the machine also comes with a pre-heating feature to warm your cups up, which is a nice touch too.

The shot itself is quite impressive as the machine is able to extract a thick layer of crema from the coffee much like what you'd get from a cafe machine. As a result, when paired with well steamed milk, you're able to maintain this layer of crema and the coffee itself has a nice sheen/gloss.

Steam wand/hot water: The steam wand (situated on the left side when facing the machine) is also decently powerful and can froth milk very well. The importance of having a sufficiently powerful steam wand is the balance of air and heat. If the steam wand is too weak, you can't get enough air into the milk before it gets hot and your milk won't have that thicker texture.

Once you have a practiced hand with the steam wand and decent coffee beans, we can confidently say you can provide cafe quality coffee.

Also, on the right side when facing the machine, there is also a hot water dispenser for long blacks etc.

One thing to note is you don't know when the water's almost run out for the machine. The machine itself can hold over 2L of water, but make sure you check before making a coffee that there's water.

Cleaning and maintenance: Cleaning is quite easy, after you finish making your coffee all you need to do is empty the portafilter and clean this (the portafilter basket is easily detachable from the portafilter itself), wipe the group head to get any remaining coffee bits out, and empty the water tray by easily sliding it out from under the machine. The water tray will fill up with water because part of the cleaning process involves the group head pouring out water to flush any coffee out.

Overall: This machine is great for people who enjoy coffee and will take the time to make one each day. It isn't a quick one touch set up like a capsule coffee machine, and does require more steps, but the quality of coffee is superior. Given the different adjustments that you can make throughout the coffee making process (e.g. coarseness of your coffee grind, length of the shot, how you steam your milk etc.) you can customise the coffee experience to one that suits you. For those who have a passion for coffee and is willing to invest in producing high quality coffee at home, the Torino is the machine for you.

Machine broke and cost a fortune to repair - not recommended – I only drink espresso coffee, but I’m no coffee gourmet and I am certainly an amateur coffee maker. I was very excited when I was asked to trial the new Sunbeam Torino coffee machine and grinder particularly as it arrived the day before the Covid-19 lockdown began. Absolutely perfect timing. My first observation is it is a beautiful thing.… Read more

Mirror shiny silver (which is easy to keep that way) and a fab retro look. My second observation is that it is very large, especially with the grinder as well. It takes up a substantial piece of kitchen bench space and it’s far too large to be put away. You also need to be careful not to put it under an overhead cupboard as you need quite a lot of space above the machine to refill the water reservoir, which is 2.5 litres. You need to be serious about your coffee for this investment.

It took me a while to learn to make a good coffee in this machine. Reading the manuals is critical; you need to know what you’re doing. I had to experiment with the grind size to get it right. I was initially grinding my coffee too fine and I had to go to 15 on the grinder setting, which is at the courser end of what Sunbeam recommends for espresso. Once I had that sorted, all good. The machine is really easy to use and pretty quick. The warm up is about a minute and I can steam milk for 2 coffees in under a minute. The milk steamer is very professional and produces a standard of milk that I can’t differentiate from my local cafe’s machine. Occasionally I still get it wrong and don’t fill the basket with enough coffee (the dose is not measured by the grinder), but the pressure gauge will tell me that the extraction hasn’t reached the target pressure; easy. You also have the option of controlling the extraction manually or with pre-set one and two cup measures, which you can adjust to your requirements. There are lots of things you can adjust, including coffee temperature, steam rate and pre-infusion time, but I didn’t feel the need to alter these pre-sets.

The quality of the coffee I am now producing, after some practice, is comparable to my local Melbourne cafe as far as I’m concerned and is very consistent. Babycino is also a bit hit.

In terms of maintenance, I have to fill the water reservoir every few days, but it is simple and easy. The drip tray is also quick and simple to clean and has a gauge to warn if it is approaching over full. I have found the grinder to be pretty quiet compared to many. With finer grinds, I found it ejected coffee all over my kitchen bench but this improved when I chose a courser grind, although I am still cleaning up some coffee from my bench. There is a catcher that collects most of the spilled coffee and this is removable, which is useful. The steam wand is also very easy to keep clean. The machine does have 2 cleaning programs but I haven’t needed to use these and they require special cleaning tablets.

One issue we have experienced is that out of the box the machine leaked water onto the kitchen bench. It’s not a huge problem, around 20mls per use, and it doesn’t affect the machine function, but it does make a puddle. If I had bought this machine I wouldn’t be happy about this, particularly as Sunbeam does not offer on-site service, so I would be lugging this thing elsewhere for repair. This machine is over 25kgs. For the price, I expect better. If an appliance of this size and cost isn’t working out of the box, I would expect Sunbeam to offer to collect it and repair or replace it.

I contacted Sunbeam twice about this problem via email and have received no response from them at all in more than 2 weeks. If I had paid for this machine I would be incandescent about that customer service standard. The machine has a 24 month warranty, but I’m not very impressed by that because of the issue of having to take it in for repair.

The Torino has been fun and we have really enjoyed the ritual of making our coffee. It looks great and produces close to, if not, commercial standard coffee, which I didn’t think possible in a home machine. At $2,000RRP, you need to be a real enthusiast to consider this machine. The size also means you need to consider the space required to accommodate it.

My chief reservation is the lack of customer service from Sunbeam and the limitations of the manufacturer’s warranty. I can't speak on the reliablility of the machine as I haven't used it long enough, but getting it repaired should it fail would be a major concern for me.

P.S. Sunbeam finally responded to my customer service enquiry. It has taken more than 2 months to get a response. The message was from a bot who speaks English as a second language suggesting I take my machine back to the place of purchase for a replacement. What I actually wanted was to have phone conversation with a human to get some tips on why the machine was leaking. Woeful customer service.

Sunbeam Torino Love it Not Anymore after today – Hi I just love sunbeam Torino machine me and after 14 months the milk wond has stopped working is this still under warranty what make it worse the David Jones receipt is almost faded. Tried to call Sunbeam today and its took me 3 hours and when got thought the line was so poor. At the end the point of sale was in house repairs and they will not… Read more

offer it .I will now lodge an application with NCAT as this is not how to treat customers . I will not buy any Sunbeam Procedure again or recommede them to anyone

Great machine for coffee lovers – We got this machine in March 2020 and it is our first ever espresso machine (we’ve had a Aldi pod machine for nearly 10 years) so it was great to taste and smell fresh coffee beans in the morning. Here’s our pros and cons: Pros: * When you get the grinder setting right - it makes delicious consistent coffee! * It can make quality coffee with… Read more ·  1

perfect temperatures * You can make two coffees at the same time * It has a cup warmer on the top * The water jug is approx 2L, which is great! * The milk frother is fantastic! It’s adjustable so you can make two coffees at once plus froth your milk all at the same time * It looks beautiful - the aesthetics of the machine is beautiful and suitable for any styled kitchen

Cons: * This is not a coffee machine for “first time espresso machine users”, it takes a little getting used to and can be confusing when things don’t work or the coffee doesn’t taste good * The adjustable feet. I’m not sure why they have to be adjustable, they could all just be flat? * It’s big - if you have a small kitchen, do not get this coffee machine * If doesn’t tell you if the water is low * The grinder machine is seperate

Overall, this machine would be suitable to someone who really understands how to use a coffee machine. It’s a bit big for my liking (I have a small kitchen) and I would prefer if the grinder was integrated with the machine itself. It can make delicious coffee and the milk frother is amazing! I’d recommend it to anyone who wants to upgrade their existing espresso machines, or someone who just finished a barista course and understands the functionality of a coffee machine.