Verified Customer

Bed so good we bought a second!

5 out of 5, reviewed on Nov 13, 2018

If you picture yourself laying in a marshmallow wrapped in soft cotton wool then consider this bed!!

We often compare our bed to 5-star hotel beds and always look forward to getting back to our own. You can’t help but smile when you jump in!

We topped it off with a MiniJumbuk Sleep Restful Australian Wool mattress topper on and the result is nothing short of spectacular.

This is our second bed and this time we went with the King size Ultima Visco with the Ergo frame. If you appreciate soft beds then you will love this bed. Our original bed was the Euro Queen size which we loved but needed a second bed so we splurged up to the King size.

The matress is a latex base with numerous inches of memory foam on top. The base is a beautifully crafted wooden frame. Within the frame you can tilt up the torso region which we don't use very often but the functionality is there. If comfort and minimalism are important to you then consider this bed! I'm not a fan of heavy ensemble designs you see so commonly with the local manufacturers, so consider the Italians!! Both bed and Frame are made in Italy.

The Comfort shop sales staff are great too. They give you their best price upfront and the whole experience is pleasant and easy.

Go and try one!
Thanks

Was this review helpful? Yes

Best bed ever

5 out of 5, reviewed on Nov 11, 2018

The whole process was so easy. Mathew Robertson took care of everything. The product is beautiful and my husband put it together with ease. We had the best nights sleep.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Rose, we love hearing our beds described as 'the best bed ever'! It's great that you were pleased with our ordering and delivery process and Matthew was able to take care of everything for you, ... read more »

My Christmas present to myself

5 out of 5, reviewed on Nov 10, 2018

My chair is just like the 2 others I have had in the past. I'd call it more "avocado" than lime. I love it. Tuan (?) was polite and his service could not be faulted. The chair arrived when he said it would by another 2 courteous men. A GREAT CHRISTMAS PRESENT FOR MYSELF!

Was this review helpful? Yes

Comments
The Comfort Shop Official

Merry Christmas Ruthie! Good on you for buying yourself a recliner chair as a Christmas present. We're glad that you were happy with the service you received from Tuan and our delivery team. Thank ... read more »

Verified Customer

Excellent Space Saver

5 out of 5, reviewed on Nov 10, 2018

Saw the advert in a weekend magazine and visited the store in Crows Nest. From initial contact with Matt, through to the installation by Alan and his offsider from Master Design, we were very pleased with the timing and quality of the Queen Ulisse fold up wall bed installed.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Old Lion, thank you for taking the time to write a review and for giving us 5-stars! We're pleased that you spotted our ad in the weekend papers and that you are very happy with the quality of t... read more »

Great products and great service!

5 out of 5, reviewed on Nov 09, 2018

The bed and bed head was delveired in three working days. Got a great price.


Product information was great.

There was a large range of options for us to buy the best product.

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Comments
The Comfort Shop Official

Hi Benny, thanks a million for the 5-star review. We're really happy that you were satisfied with the range of products on offer, the information provided, the delivery and the price. Enjoy our new bed and headboard!

Great product

5 out of 5, reviewed on Nov 03, 2018

Bought the same mattres for the third time. Excellent quality. My two older children have been using this product for years. Didn't even look at any other mattresses when we needed it for our third child.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Swan, thanks so much for the 5-star review and for your repeat business. We're glad that your older children are enjoying sleeping on their mattresses and we know your third child will love thei... read more »

Good range and prices

5 out of 5, reviewed on Oct 31, 2018

We shopped in store on a friend's recommendation. We ended up buying two recliners and a folding bed. The range, quality and service were excellent. We went away believing we had saved money.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Paul, thanks for the 5-star review! We're really pleased that you were happy with our range, prices, quality and service. We couldn't hope for more. Thank you for taking the time to write a revi... read more »

NEW BED FOR A PRIMARY SCHOOL SICK ROOM

5 out of 5, reviewed on Oct 30, 2018

Excellent service. Delivery on time. Helpful sales rep.
Price was good. Easy to assemble. School are happy with the bed.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Rogie, thank you very much for the 5-star review. It's great to know that the school is happy with the bed and you were happy with the service that you received. Hopefully it helps any children ... read more »

New bed experience

4 out of 5, reviewed on Oct 21, 2018

My husband and I drove from the south coast in the hope to purchase a new king size bed. Store manager Brad Daley was very helpful and knowledgeable in assisting our needs. Thanks once again!

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Sonia, thank you very much for taking the time to write a review. It's great to know that the drive to Sydney was time well spent and that Brad was able to assist with your needs. Enjoy your sleep!

Verified Customer

Quailty furniture, outstanding service

5 out of 5, reviewed on Oct 09, 2018

We were after a recliner chair with footrest and friends had suggested that we explore The Comfort Shop in Fortitude Valley. We were pleased to find the complete range specified on their web site was available in store so we had no uncertainty as to model features and specs. We settled on a pair of Boston chairs and footstools and arranged for delivery to our newly acquired house in the Sunshine Coast. However, by the time we were advised of the delivery date we had had time to appreciate the reality of our downsized relocation and realised the Boston combo was just too large for our new home. An eleventh hour phone call to the can-do people at The Comfort Shop resulted in our delivery being halted, the order cancelled and a new order placed for two of the sleek, one-piece Kiri recliner, which were duly delivered the following week. The chairs are superb in style, finish and comfort, an elegant addition to our cosy living room. The service and courtesy of The Comfort Shop personnel were exceptional throughout. It is a pleasure to write such a positive reference.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Casey44au, thank you very much for sharing your recent experience and for the 5-star review! We love being described as the 'can do' people and we're really glad that you're happy with the servi... read more »

Love the Italian slat beds!

5 out of 5, reviewed on Oct 08, 2018

This purchase was my 7th order of the italian slatted bed basewith the latex mattresses. All my children had them and when they moved out of home, took their beds with them, so I've had to replace their beds!

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Annabelle, thank you so much for your patronage over the years and for the 5-star review! It's great that you and your family love the Italian posture slat bed bases as much as we do. Thanks aga... read more »

Unsatisfactory customer service

4 out of 5, reviewed on Oct 05, 2018

The chair is all I hoped it would be - however I do have one concern. There was a requirement for 2 people to collect the furniture as the staff were not allowed to help. Can understand health and safety issues, however if the company invested in a small fork-lift truck this would overcome the problem. As it was it took me 4 months to arrange for someone to accompany me to pick up my purchase! Sorry won't visit the Comfort Shop again. Sorry haven't kept invoice however I am sure the staff at the store will remember me as I was in constant touch about the delay in picking up the chair!

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Juliet, thank you for providing your feedback. To start with the positive we're glad that the chair is all you hoped it would be! We encourage our customers to use our complete delivery service ... read more »

Very clever wall bed and comfortable latex mattress

5 out of 5, reviewed on Sep 30, 2018

Very helpful sales assistance and all accomplished quickly and very personably... got the right solution for us and installed it all looks great and works very well. No problem for us to be a bit late in installing from initial purchase and everything done conveniently and well. Quality all around.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Beth, thank you very much for the 5-star review! We're so pleased that we were able to find the right solution for you in an efficient way and that you're happy with the result of your new wall ... read more »

Great product and very good service

5 out of 5, reviewed on Sep 29, 2018

Besides having a great product, the knowledge and service provided was excellent! Whole experience was hassle free. The furniture was delivered and assembled for us.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Shadi, thanks very much for your review! We're really glad that we were able to provide you with a hassle free experience and that you're happy with the product, service and delivery process. Thanks so much for your business.

Excellent products and service

5 out of 5, reviewed on Sep 28, 2018

Staff very courteous and welcoming (I visited the store many times) and extremely helpful. The showroom is easy to navigate and assess the various options. The Italian posture slat bases and mattresses are excellent. I was looking for a clean, natural bedding option over the standard ensemble style and after much research decided on the Ergo.
Delivery was prompt and at the arranged time - the delivery people also were very easy to deal with.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Vcc, thank you so much for the detailed review and for giving us 5 stars! It's great to know that you were happy with the showroom as well as our showroom and delivery teams. Of course we love h... read more »

Total satisfaction

5 out of 5, reviewed on Sep 27, 2018

Great help provided by the staff. Good lay out in shop so easy to see the range of products. Delivery time was adhered to. Just great service all round

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Mac, we always aim to give total satisfaction, so your review is like music to our ears. We're really pleased that you were happy with the showroom, delivery and service. Thanks very much for ta... read more »

Painless experience

5 out of 5, reviewed on Sep 27, 2018

Straightforward. Helpful with product information, ordering and delivery. Polite and courteous. Chair in good condition and colour as we ordered

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi SMD, thank you very much for the 5-star review. We're glad that we could provide a straight forward and painless experience! Enjoy your relaxation time with your new recliner chair.

  • 6 reviews
  • 2 helpful votes
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Best Bedding Company!

5 out of 5, reviewed on Sep 20, 2018

Ben C. knows his business through and through. The company's superb products are the crystallization of its accumulated scientific spirit and intellectual property. They really do have superb products, quality, management and people. They truly have our compliments and respect.

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Comments
The Comfort Shop Official

Hi Vicky, you're too kind! Thank you so much for the wonderful review. We really do try our best to provide great products with friendly and efficient service at the best possible price. We couldn... read more »

Bed bases

5 out of 5, reviewed on Sep 20, 2018

Bought bed bases which are great and best part was service delivery and putting together. Also no trouble to dismantle and take away old base.

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Jenny, thanks very much for taking the time to write a review (and for giving us 5-stars). It's good to know that you're happy with your new bed bases and the delivery service. We'll pass your feedback on to our delivery team. Thanks again!

Wonderful product with grreat service

5 out of 5, reviewed on Sep 19, 2018

We are delighted with the quality of the Kali duo bunk bed. It is beautifully engineered and allows me to have an office in our new apartment. The installation was very competent and professional. We found the whole process excellent with good to deal with people in The Comfort Shop. Highly recommended product

Was this review helpful? Yes

Comments
The Comfort Shop Official

Hi Russ, thanks very much for the 5-star review! It's great to know that the Kali Duo wall bed by CLEI has been a success in your new apartment and that you found the whole process to be excellent. We really appreciate the feedback.

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Questions & Answers

I have had spinal surgery and need a leather reclining chair with outstanding spinal support. Which chair would you recommend?

Donfitz asked on Feb 02, 2018

Answer this

Hi Donfitz, thank you for your question. There are many chairs in our range that offer outstanding spinal support. A personal favourite is the Olivia Recliner Chair which is featured on our website. Hopefully you're able to visit or call one of our showrooms for more guidance. Have a great day!