Sydney

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Wendy Wu INDIA Golden Triangle

4 out of 5, reviewed on Dec 07, 2018

Tour not in accord with itinerary. Half our hotels dirty and lack of maintenance, A lot of rooms at The Fern were full of black mould and stank.. At Pride Plaza Hotel Aerocity New Delhi we were unable to sleep because of DJ disco music rattling ours and 100 other rooms till 11pm at night. This hotel loaded every dining room table with refilled/unsealed bottles of water ( which is a no/no in India.)
the other 3 hotels we stayed at were A1 resembling palaces.
A unexpected surprise to us was we traveled 2,500 kilometers on horribly bad roads for up to 8 hours in a day. Worst was 4 hours in the dark between Agra and Ranthambore which was a death defying journey overtaking lorries every 2 or 3 minutes when at the same time dodging rickshaws, push bikes, pedestrians, barrow boys, horses, camels, donkeys, bullocks and cows, monkeys, dogs and pigs all appearing in front of us without lights. A very scary experience for all 25 of us on our Wendy Wu tour. Our last year Wendy Wu CHINA was brilliant. This one not recommended

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Trials of Japan Exceptional

5 out of 5, reviewed on Dec 05, 2018

This was my 3rd tour with Wendy Wu. They never fail to impress. This was an amazing tour which covers every aspect of Japan from its traditional Buddist and Shintu roots to present day high tech way of life. Staying in both western and tradional accomodation added tp depth to the experience. Despite very full days we still had time to do our own thing. Highlights, snow monkeys, staying in a buddist monestary, lots of temples shrines and castles, shopping, food, great company.

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Wendy Wu Tours Official

Hi Jill, Thank you for taking the time to share your feedback with us from your recent Japan Tour. Japan is a fascinating place with a huge mix of modern and traditional sights to see and pl... read more »

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Magnificent China

5 out of 5, reviewed on Dec 05, 2018

China, what an amazing country. Although we did the highlights, Terracotta Warriors, Forbidden City, Great Wall, Yangtze River cruise, Pandas, to name a few, I know we have only just touched the surface of this remarkable country. The tour was well organised and we met some great people. Our National Tour Guide - RITA was just fantastic. She kept us informed wherever we went and what to expect. She explained a lot about the cultures & traditions of China, she was extremely knowledgeable. She had a great sense of humor and nothing was too much trouble. We were her family for the duration and she looked after each and every one of us. I would recommend Wendy Wu and if you are lucky enough to get Rita as your guide, you will have a great time. Vic & Jill

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Wendy Wu Tours Official

Hi Vic and Jill, Thank you for taking the time to share you feedback with us from your recent China Tour. China is certainly an interesting corner of the world with many fascinating sights ... read more »

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Majestic Yangtze Oct/Nov 2018

5 out of 5, reviewed on Dec 05, 2018

A lovely trip from start to finish. Our national guide (Lee) look after us from picking us at the airport at Shanghai to sending us off at Beijing Airport. Our group assembled at Shanghai for the start of the Tour. Most of us are seniors and from different countries ( America , Britain, Ireland and Australia). We were well look after and Lee our guide was always there to assist, bus drivers and local guides were excellent. Moving between hotels, cruise ship, airports and bullet train were well organized. Porters assisted in moving luggage between buses and hotels. At most venues that we visited, the tickets were purchased and ready. We just queued up and "Sticky Rice" together behind the Wendy Wu flag and went straight in...At the end of the visit, the bus was always there ready to pick up the group despite very limited parking. We were lucky with the weather as well as the Yangtze cruise was clear sunshine as well at the Great Wall in Beijing. Food was varied and more than enough and gave a taste of what the locals ate. Overall, an enjoyable time for all and many thanks to our excellent National guide Lee for her wonderful work.

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Wendy Wu Tours Official

Hi Edward and Teresa, thank you for taking the time to share your wonderful experience with us, we are glad you had such a wonderful time. It is a pleasure to hear that Lee took such great ... read more »

Melbourne

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Great Golden triangle

5 out of 5, reviewed on Nov 23, 2018

Hi, we just returned from India the Golden Triangle, Congratulations Wendy Wu, our trip was fantastic, our tour guide was brilliant AJAY, was one of the best tour guide we had, very informative, pleasant and very helpful, l would highly recommend this tour, hope you get AJAY for your guide,
From Melbourne

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Wendy Wu Tours Official

Hi Con, Thank you so much for posting this lovely feedback about your recent tour with us. We are absolutely thrilled that you have a fantastic time in India, travelling through the Golden Trian... read more »

Canberra

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Magnificent China Nov 2018

4 out of 5, reviewed on Nov 20, 2018

Well organised tour, Rita worked hard and is an excellent Professional Guide.

Pros: Iconic destinations unreal, local guides very professional. We felt safe even in crowds. Food generally good but repetitious, you will not starve. Shopping totally cool. Bazaars great, Public Toilets everywhere and pretty good. Shows generally OK and worth the extra dollars. Optional tours worthwhile, eg. Maglev. Hotels 3-4 star, clean but certainly not perfect (mould in groutlines of most bathrooms), hard beds are the go in China, beds in 3 hotels terrible hard planks. Hotel breakfasts pretty good, tuck in here.

Cons: Not enough time, good thing. A little too much propaganda for example the denial of gross air pollution - its clouds! Nup its gross stinking pollution that detracts from the landscape experience due to lack of visibility. Tourism will grind to a halt when tourists know they cannot actually 'see' the Yangtze River gorge more than half a km away or the Limestone Karst of the Li River, or they get sore throats every day from stinking pollution. CHINA YOU NEED TO FIX THIS FAST. The so called 'museums' which are really time wasting shopping. More time in bazaars, local shops would have been more fun and much much cheaper even for non knockoff goods. Some of restaurants toilets were substandard (read dirty), Wendy Wu need to do more inspections/reports on this and change restaurants.

Cruise on Yangtze River on Victoria Anna this boat is a hotbed of sickness. Our group of 26 were generally healthy until the boat trip. Food poisoning, viruses running amok, gross pollution causing sore throats, bronchial issues and coughing (even the Chinese were going down). The ship doctor pours intravenous antibiotic drips into travellers quick smart at $1000+ a pop (make sure travel insurance is up to date). Time for the Anna to be retired from International Tourism. A new healthy, modern boat needs to be put into service. My advice do not do the Yangtze by boat. Go to 3 gorges dam and one or two river cities (or give the polluted Yangtze a complete miss), go on local tourist day cruises (get local guides) and spend more time. When the Anna docks generally 3 or 4 other boats do as well and the local destinations are full to the gunnels with boat tourists which leads to a poor experience of pushing and shoving which is normal for chinese but not so much for us.

Regarding Facebook and Google, Gmail and Google Maps for Australians, we used Telstra roaming $10 per day and Vodaphone on trial for a few days for $5 per day. Both worked well and phone worked as if it was in Aus.

Finally, go do this tour as an introduction but be aware of shortcomings. Be wary of the Victoria Anna.

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Wendy Wu Tours Official

Hi Peter, Thank you so much for sharing your experience of our Magnificent China tour. We are thrilled to read that you had a wonderful time on this tour enjoying some of the best that China... read more »

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Absolutely wonderful - Majestic Yangtze

5 out of 5, reviewed on Nov 19, 2018

Just back from the 14 day Majestic Yangtze tour.
What a wonderful experience, loved every minute of it and will definitely go back.
A huge thank you to our wonderful tour guide Mark Wong, he made our trip so enjoyable, always a smile on his face and lots of interesting facts and stories to entertain us on the bus.

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Wendy Wu Tours Official

Hi Rhonda, We are happy to hear that you have returned home with some wonderful memories. It is delightful to hear that you enjoyed every minute of your tour. We know a guide can make or break th... read more »

Majestic Yangtze

4 out of 5, reviewed on Nov 18, 2018

We recently returned from a 14 day Majestic Yangtze Wendy Wu tour. We thoroughly enjoyed our trip and saw all the things we wanted to see. There were a few blemishes but the good times far outweighed any bad. The people on the tour were very friendly and easy to get along with. Our tour guide, Mark, was wonderful and did a great job keeping us informed and entertained. He went out of his way to ensure we had the best experience possible and was always cheerful, pleasant and obliging in spite of any difficulties that arose. All of the other aspects, such as hotels, meals, transport and local guides were generally very good.

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Wendy Wu Tours Official

Hi Peter and Val, Thank you for taking the time to write this review about your recent trip with us. The Majestic Yangtze tour is one of our most popular itineraries and with feedback like this ... read more »

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Classic China

5 out of 5, reviewed on Nov 15, 2018

We have recently returned from Wendy Wu Classic China Tour. It was a bucket list tour and delivered in spades. Accomodation was excellent ,food and transport were very good and our National Guide Summer was exceptional. She made the trip so much more enjoyable, interesting and meaningful. She was ably assisted by the local guides who were also fun and show there own personalities. I have no hesitation in taking future trip with Wendy Wu nor would I hesitate recommending the company prospective travellers. I have already told our Travel Agent if any of her clients,contemplating Wendy Wu, want reassurances before committing we would welcome the opportunity to recommend.
Thank you Wendy Wu for this wonderful experience and please pass on our many thanks to Summer who is based in Xian.

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Wendy Wu Tours Official

Hi John, Thank you so much for taking a minute to write this review. We are simply thrilled that you had a fantastic time on our Classic China tour; accompanied by your guide; Summer. It cer... read more »

Brisbane

  • 4 reviews
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  • 1 helpful vote
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Vietnam - The Best of it All

5 out of 5, reviewed on Nov 07, 2018

I did 16 day Vietnam Escape tour. The country is AMAZING, however it was made even better by a very knowledgeable tour guide, who was informative and entertaining. We got to see many cities/towns and experience the diversity of each different place. The accommodation was always really lovely, the meals mostly awesome (a few that weren't great - but that of course is just the nature of travel). The information, reminders (did you get everything from your room etc) explanations of where/what we were doing each day were so clear and left nothing uncertain. I would highly recommend Wendy Wu to anyone. I traveled alone, which being with a tour group, made it so much better than had I actually traveled by myself. Shall be booking my next Wendy Wu for 2019 very soon!
I wanted an extra day at the start of the tour, and it was quickly and easily arranged with clear instructions on what to do on arrival and to meet the rest of the group the following day.

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Wendy Wu Tours Official

Hi Donna, Thank you for taking the time to share this lovely feedback. We are simply delighted that you had an enjoyable time on this tour. We agree that Vietnam is amazing and are very glad we ... read more »

National guide Betty was excellent

5 out of 5, reviewed on Oct 30, 2018

We did the 26day grand china tour in 2018 our guide Betty was first class very helpful informative and great company

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Wendy Wu Tours Official

Hi Rhonda, Thank you for taking the time to share your feedback regarding your recent Grand Tour of China with us. We are very pleased that Betty was a first class guide for you and your fell... read more »

Brisbane

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Service with more than just a smile.

5 out of 5, reviewed on Oct 29, 2018

We have just returned from a couple of weeks in Yunnan, China, on a tour with Wendy Wu. What a difference from the tour we recently did of Eastern Europe with one of the discount travel agents, an agent which handed us over to an Italian tour company as soon as we landed in Berlin. With Wendy Wu we received service, even to the extent of a phone call each evening to check whether our room was satisfactory. The tour leader was an employee of Wendy Wu, as were the local guides and both bus drivers. It was Wendy Wu the whole way. The hotels were all situated close to the areas of interest, and all were four-star or higher. Most of our meals were provided and they were more than we could eat, and all of them appetizing. There were no vacant spaces in the itinerary as there had been when we went on that other trip with the discount travel agent. Our days were filled. The local guides went out of their way to please us, even to the extent of purchasing cold beer elsewhere when the restaurant only had bottles at room temperature.
So, think twice before paying the total tour price up front on the day you book it with some discount travel agent. Look closely at what is on offer. Think twice about trying to save a few dollars and then realizing that you will have to pay for most of your lunches and dinners, and for those many ‘optional tours’ needed to fill in the ‘free time’ set out in the itinerary.
Wendy Wu is for those who can’t afford the extravagance of cheap discount tours.

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Wendy Wu Tours Official

Hi May, Thank you for taking the time to share your wonderful review from your recent Wendy Wu Tour. It is delightful to hear your glowing accounts of our National and Local Guides. As you can ... read more »

Amazing experience

5 out of 5, reviewed on Oct 28, 2018

The Classic China tour of 21 days exceeded our expectations. Every day was a highlight, every site was amazing. We had a wonderful guide in Nick Liu who managed and organised everything, he was calm, organised and a pleasure to know, nothing was too much trouble. I thoroughly recommend this holiday.

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Wendy Wu Tours Official

Hi Barb, We really appreciate to time you have taken to share this feedback. Our Classic China tour is one of our most popular and it sounds like you have experienced why. It is lovely to rea... read more »

Canberra

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Majestic Yangtze 14 days

5 out of 5, reviewed on Oct 28, 2018

Our trip to China was all amd more than we expected. Our trip included Shanghai, a Yangtze cruise, Chengdu, Xian and Beijing. We travelled by coach, plane, cruise ship and bullet train. Our National Escort, Tony Li, was exceptional. We learned so much about China’s past and present. Tony adopted the 28 people in our group as part of ‘Tony’s Family’ and was always available to answer questions, provide advice, and was on call 24/7. He was very professional and was a great ambassador for China and Wendy Wu Tours.

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Wendy Wu Tours Official

Hi Richard, Thank you for taking a minute to post your experience of your time on China. It is wonderful to read this was over and above your expectations. We love reading that you saw and le... read more »

Grand Indochina Tour

5 out of 5, reviewed on Oct 25, 2018

We had a wonderful trip, everything went to plan, so much to see and do, but the local guides in each place were the icing on the cake. Most of them were fantastic and particularly our guide at Siam Reap, Mr Bunvath Tes. He was exceptional, a true professional. He was efficient, punctual, co-operative, very pleasant and knowledgeable and certainly enhanced our travel experience at Siam Reap.

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Wendy Wu Tours Official

Hi Ann, Thank you for taking a moment to share this lovely feedback. We are delighted to learn that you were very happy with all your local guides, but especially Mr Bunvath Tes in Siem Reap... read more »

Orange, New South Wales

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Chinatastic with Wendy Wu

5 out of 5, reviewed on Oct 23, 2018

I booked land value only with the extra of single supplement on the 10 days China Experience Tour visiting Shanghai, Xian then finishing in Beijing. This tour is a great starter to see China. Our guide Wendy was so damn good as she made us all feel important with many laughs and language classes on board the coaches driven by nerves of steel drivers. The itinerary was well spaced with some personal time which Wendy advised us what we can do or just chill and relax. The hotels offered all different levels of amenities and comfort. The food on offer was flavorsome and plentiful. China didn't call me first but I booked this 8wks before departing with two extra days at start and finish. Be opened minded and respectful in this country as the locals are proud of their history. Thank you once again Wendy Liu you created a memorable trip that opened my mind to look at doing another Wendy Wu tour in 2019.

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  • 33 reviews
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"A China Experience", Excellent, well worth the money, National Tour Guide exceptional

5 out of 5, reviewed on Oct 20, 2018

I took my granddaughter on Wendy Wu Tour, "A China Experience" 10 day tour of China, Shanghai, Xian & Beijing. Tour is value for money, well organized, jam packed with highlights. People employed can make or break an organization & the National Tour Guide, ALICE was exceptional at doing her job, a truly good representative for Wendy Wu Tours, as were the City Tour Guides. "2nd best" Bus drivers in each city, Shanghai, Xian & Beijing were experienced, very helpful & deserve gold medal for driving with the most congested traffic, although they do drive on the wrong side of road. Meals were excellent & different in each city. Hotels were of reasonable Brand International Hotel Organizations although maintenance was lacking & Chinese Government Policy means Air Conditioning turned off from September (going into their Autumn), making rooms very stuffy & warm for sleeping, getting a fan from front desk is mandatory. China is a MUST VISIT country, progress has been exceptional having gone from millions of push bikes to millions of cars & from a Peasant Communist Culture to Urban Capitalist (yes definitely Capitalist) Culture in 40 years. Chinese people in tourist industry speak some English, if not very good English, have a great sense of humor, are positive about every situation, "glass half full not half empty" attitude & are very patient when driving in 'bumper to bumper' traffic & very few accidents as a result. Pollution is not as bad as we were lead to believe & China is working to improve the air quality produced from 6 million late model cars but do enjoy major multi-lane freeways within their cities (NO toll roads). Terracotta Warriors, Tiananmen Square, Forbidden City & Great Wall are MUST SEE attractions.

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Wendy Wu Tours Official

Hi Gina59, Thank you for sharing such lovely feedback! We are delighted to read that you had a great on this tour and you got to see and experience so much with your Granddaughter. It soun... read more »

Filled all my expectations

5 out of 5, reviewed on Oct 18, 2018

China Splendour Tour. I went with great expectations and these were all met. From the time I arrived Miao was very helpful and caring. After the first day in Shanghai I knew I was not up to some of the walking but Miao came up with a solution and I was able to carry on. When I was getting a little behind from the Group Miao would stay with me and encourage me on so that I did get to see the Panda's. Yes the days were full but that was what I expected and yes we had to spend days travelling but this has to be done to cover the distance between attractions. I have always wanted to see the Terracotta Warriors and I was not disappointed. The evening live shows were all great but I enjoyed the one in Wulong the best. Great outdoor show. Thank you Wendy Wu for the care you gave me.

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Wendy Wu Tours Official

Hi Christine, Thank you for sharing this lovely feedback. We certainly appreciate comments such as these as it is our aim for all our customers to have a superb experience. It sounds as if yo... read more »

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WENDY WU COULD HAVE DONE BETTER

2 out of 5, reviewed on Oct 18, 2018

We booked Majestic Yangstee tour. As we were extremely pleased with Wendy Wu's Golden Triangle tour last year we decided that this was the company to stick to when doing China. It started out well and we could not fault our National Guide, [name removed] and the cruise was fantastic however, it all came unravelled at Changdu at the Panda reserve and at the Xian with the Warriors. Why? We landed in China during their National Holday! We were not advised of this at time of booking and were told it was a great time to go. All of China was on holidays and at least 100,000 were at the above venues. Our local guide definitely put us in "harms way" at the Panda site. It was totally impossible to see the animals but more importantly we could have been crushed to death - no exaggeration here. we were herded into an underground tunnel with only one way out. I was so angry that we were put in such an impossible position I felt like cancelling the rest of the trip and coming home;.The whole of our group shared my sentiments. How dare Wendy Wu treat us this way. I repeat it was not the fault of our National Guide, but the Wendy Wu programe and not informing us at time of booking of what to expect. Its not as though this was unexpected since the Chinese celebrate this event every year, so WW know full well of what would have been install for tourists. The Terracotta warriors was a little better but not much, but only because our group insisted on getting up a few hours earlier to beat the crowd. I fully expected China to be crowded after all there total population is 1.3 billion and I also expected long queues,but to treated like cattle with little apology was unacceptable. The crowds tended to lessen towards Beijing as the Chinese began to wind down after their week long holiday but the memory of the crushing and may I say, life threatening crowds previously left little doubt that I will not return. About the rest of the tour - food was generally good and [name removed] our National Guide went out of his way to make sure I had a gluten free meal everywhere we went - thanks [name removed] once again. It was shame we did not get a chance to freshen up at the end of each day and put on fresh clothing to go to dinner as the programme was so tight that we went straight from out tours to the restaurants, very tired and a little grubby. The optional tours and indeed the included entertainment of a night was very good, this did not disappoint. I am sorry to have to write this review in such a negative way,, and I usually like to be positive in my reviews. I have traveled extensively over the last 20 years and have never felt more frightened than I did at Changdu and Xian.

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wonderful experiance

5 out of 5, reviewed on Oct 14, 2018

just did a 20 day china holiday bruce song was our tour leader; he was an excellant leader and good organisation skills; the insight of china , its cultural , its historical; was well covered ; the hotels were of a good standard ; the buses were modern ; the bus drivers were highly skilled ; the question why go to china we have been asked often and why not ; the most wonderful holiday was experianced and wendy will be reconmended by us; the only downer was with cathay pacific and there booking system which is ridiculas; cant gaurentee seats together on long haul flights yet the planes and staff were wonderful

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Wendy Wu Tours Official

Hi Donald, We really appreciate you posting your lovely feedback and are very pleased you had such an unforgettable trip. China is full of so many things to see and experience. It's great to ... read more »

hopefully we shall meet bruce song on another trip ; china is such an eye opener for any traveller; and excellant value for money experiance donald

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Questions & Answers

Are any of the vietnam tours suitable for a person with mobility problems?

Mia asked on Dec 01, 2018

Has anyone done the Exquisite India tour yet? It is advertised as a 5 star itinerary and we are wondering if the extra money is worth it. Is there a smaller group size? Any other benefits? Thankyou in advance for your replies

Teen asked on Nov 15, 2018

Answer this

We just did Golden triangle tour. Some 3 star hotels call themselves 5 star. We went with Wendy Wu tours

Has anyone undertaken the Angkor to the Bay Tour it states moderate pace how moderate or fast is it?

Michael Barry asked on Oct 24, 2018

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