Yatango Mobile

One star because you cannot select zero – Their website does not work, additionally their support people lie to you and tell you didn't have enought credit even though you can support it with credit card statements. Don't bother they have no integrity and their website is broken in the most dishones way

Yatango- liar, cheater – Yatango, what a rogue!! I was applied a mobile at the end of August, waited over two months still can received my phone and they told me don't know when I can get it. Ok fine, I requested a refund, know one month later where is my money????? Swindler!! Liar!!! Cheater!!!!

My Plan – Great plan for me . Yatango regularly keeps in touch with updates of products and services they provide. Love the little messages they send for special events such as birthdays etc it shows their customers are not just numbers. Cheers Yatango keep up the good work

different plan suit different people – I kind of like the freedom to choose whether you need packaged voice, sms, data or pay as you go. you can change month by month to accomodate the heavy or light month easily. For those who keep a number and needs to dial occasionally, surely this is very flexible. I like the Optus network.

Way Better Than What I Was Paying – I used to be on a contract and was looking for a better deal once it ran out. My husband joined up with you guys and loved the service and deals that you guys offered and suggested I join too. I was pleasantly surprised with not only the deals but the tech support, etc. has been excellent. We are looking at getting our 16 years old a sim card with you guys and I've been recommending you to any family and friends.

Yatango mobile sim – I have given my parents my Nokia 925 as their old phone has died, After searching networks including Telstra, Vodafone and Yatango, I have trIed to access the 3, but a no services message appears after I have installed Yatango SIM card. The Nokia was unlocked from a Vodfone prior to installing the sim card. If anyone is able to help or has ideas or a cintact number, please forward to myself. Regards Torben

Not a Fair Go.............no way to do business – Tried Yatango a few weeks ago, web page quoted $18.00 per month Unlimitedf or a phone account. OK Prepaid bill comes. $ 20;00 so I asked to close and get my money back as it was a prepaid. what a lot of verballing so in the end I asked my bank to withdraw the payment, They did. End of the first part of the story, Next happening is I… Read more

get a phone callfrom an :eak telco asking do I want a mobile account very cheap. A garbled speech Then I look up this Eak telco and it is YOMOJO the same people who went broke running Yatango,

The very next day I get an email from Yomojo sending me a bill for $36.00 for the first prepaid month, which included $20.00 deposit

I havent even spoken to any body at all.to request an acount of any type.yet to see if they take any money on the 5th december.

what is happening to every one else?

No support – Tried to access the website to recharge my account, but it was down for more than 3 days. tried contacting them through their website support team and facebook however still have not received a reply. now my credit has expired and can't use the phone. very disappointed!

Even though they've been sold – First off, know that Yatango was bought by Yomojo, which made me sad as I had finally found a prepaid plan I liked, so was worried what would happen. So far all okay, they set up our accounts on the new website and we got access no problem. We're still getting what we pay for and the months rolled over smoothly. The new website isn't as… Read more

nicely done and the old Yatango mobile app doesn't work anymore, you have to check through the website (so far anyway) but it's still the same chose your own plan format which is what's important to me.

You can choose how much of each product you want - say 100 SMS, 200 minutes voice and 1gb data - pay for that and your good to go. Each lives in its own 'box' so if you run out of one it doesn't eat your credit from the others. With our previous plan my daughter would use up her data, then it would take from her call credit (at a much higher price) and suddenly she had no contact with the world. So now we don't have that problem any more.

I'll look for Yomojo to repost this part, I'm hoping the money will work out for them because I really appreciate the service.

Pack of Lies – Yatango is a company built on un-kept promises. Yatango promised to deliver their SIM card in 3-5 business days. Waited for over a week and it is still not here. I tried to contact them to follow up (they promised to reply in 24 hours), but after three days, there has still been no response. Can't believe I wasted my time and money on this nonsense. Poor form, poor communication.

No Proper Support – Last two days Yatango website is offline and there is no way to contact them to do any prepaid recharge! What a excellent service??? I wont recommend Yatango mobile.

Purchase not supplied – Have ordered a phone accessory and have been waiting for months. I have tried the live chat several times and in spite of constant promises that i will be emailed have never been contacted.

And I thought a receiver was something to do with telecommunications – Out of the blue I, like all Yatango customers, was informed my custom had been bought by another company. What has happened to the $20.00 all customers paid as some kind of bond/deposit? Those $20.00's must all amount to $millions.

Really disappointing in how their system worked – If anyone consider using Yatango mobile, be aware of their Hidden charge and Confusing system. I tried to cancel the SIM I bought which I haven't used for 2 months. They KEEP your credit cards details and renewed without your permission. As I noticed this, I tried to turnoff auto renewal, turned out the Dashboard is really complicated and… Read more

DON't have a button to turnoff auto renewal.

So then I tried to contact Ya-tango to try to get a refund as I DO NOT consume any credits, Tech supports say this is not refundable and I have to use the remaining balance rather than a simple refund.

I appreciate the politeness and patience of the tech support when chatting with me, I understand that it is beyond their control to help me but it seems unfair to me and others to be CHARGED without PERMISSION due to their COMPLEX system.

An excellent option for a no-contract mobile plan – Pros: No lock-in contract! Pay month-by-month, with the option to change your plan each month and ahead of time, even receiving recommendations on what's best for you for the least spend. An intuitive and informative website allows you to see where you're at, as does an app, and past bills are available too. Great customer service - fast, helpful… Read more

and honest.

Sure, there are others out there who offer similar or maybe a bit more but for a bit cheaper - but the reviews suggest that there's hidden fees or inflexible charges or rubbish / non-existent customer service or bad mobile service. I'd rather pay $3 extra per month knowing I'm with a good operator.

No major downers - The packs offered could have a bit more variety, e.g. 1.5Gb of data rather than just 1 or 2Gb, or 300 SMS instead of 200 or 400, but that's it. But Yatango has a community where suggestions and requests can be made AND listened to.

another month another reason my account isn't working properly – Sigh. They only thing going for yatango is that they are cheap. I got a new credit card so I duly entered it. Of course, at Yatango's end, there is some problem with their merchant id, that they haven't fixed. I had to inform them about it, and they still haven't so I'll have no credit until they do.

This is why I have recommended Yatango to my friends – I like the fact that it is so flexible. I can change my plan every month if I need to which is very helpful when I am away with only my phone for contact. Now that I understand how to use the chat, I find it a much better way of getting fast help than waiting on the phone for hours.

Value! – Originally loved that you can alter plans each month according to use and because they keep improving their value, I am now getting unlimited calls and texts for $23.90 per month!

peace of mind and a friend in need – I live in an area where mobile phones do not work so I never had one as all the plans were based on a large amount of calls being made. That is until now. With Yatango Mobile coming to Australia I only have to pay for the calls I make. I am in my seventies now and have a one hour drive to town and I am always worried that I may need help. With… Read more

my Yatango Mobile account, I feel safe now knowing I can call for help right there and then when I need it.

MY children and grandchildren and I are all grateful that no matter where we are, Yatango will connect us.

Great So Far – I'm just an occasional user of mobiles, in fact I'm still working through my intro bonus. They have a plan to suit me and I've had no reception issues here on the Sunshine Coast and the service has been outstanding, so I can thoroughly recommend it for users like me.

Confusing system, Ripped OFF!! – Extrememely confusing SYSTEM!! DO YOU KNOW that they Keep your credit card details and can charge you anytime they want??? I topped up $45 of credit. Suddenly they told me that that the credit can't be used to pay the PLAN amount. It can only be used for PAYG. They then charged an extra $11 for the PLAN I'm taking. This is ridiculous. So I… Read more

told them that I wanted a refund as I won't be using the PAYG up to $45. However, they then said that it is non-refundable.

So there you go guys.. I lost $60 for nothing.... Great job for me trying to save some cost....

I do applaud they're good and fast customer service though. Just the system is very confusing and unfair.

perfect for me – For very light usage there is probably no better deal out there. $10 for 3 months is very good value and you can change your plan every month according to your requirements.

All I hoped for and more – Competitive pricing, consistent coverage and no lags on heavy data transfers. Flexibility to tailor my pre-paid versus pay as I go depending on my mobile needs month to month. First mobile system that adapts to my needs not the other way around.

Great Value, Great Service – Great value for money, great service. Plenty of warning when your plan is about to expire. Easy to port your number to (mine was transferred in under 2 hours). Prompt service when chatting to a consultant online.Change your plan at anytime. Highly Recommended.

Good for light users – Very flexible and affordable for light users. The bonus calls to other Yatango customers is a well-loved feature for me, and Pay As You Go is also good for when I don't need much data.

Excellent alternative communications – I am a low usage user of mobile and mobile internet. I have been with yatango for 2 to 3 years now and cannot find any fault that you can expect with any telcom. You can tailor your needs month to month or take a more than reasonable plan. I live in and near black spots in a rural area and service so far on their network has ben decent. I would recommend yatango in a heartbeat.  Show reply

Excellent Company – You can customise your plan and it's absolutely cheap! x) If you're looking for a plan for monthly data plan and calling PAYG. This is a perfect company for you. x)

Great Value – I have been very happy with my yatango account. It suites my needs and is flexible if my needs change. What more could I want. I am a low volume user and this is the perfect plan. Thank you Yatango.

Love It – Very transparent pricing, you receive more than other companies for less, customer support has been good, can't complain. I have been with Yatango for 1 month now.