YesStyle

Use a delivery company that does not deliver and refuse to help, communicate or even attempt to assist (both the Oliver company and yesstyle themselves). Will no longer use.

Order number 33112933 We are very disappointed with these extremely long delivery times. We placed our order on April 5, and when we placed it, we were told that the items would arrive by April 22. However, according to the tracking information, the items weren’t even shipped until April 18. Your delivery promises are nothing but lies! We hate Yesstyle.com! Never again, and I’m going to tell everyone about this terrible experience!

YesStyle customer service agents are rude and not helpful. They don't address the questions being asked and made things sound like it was the customer's problem. I contacted them about my order that had not been shipped out. On the receipt, it said the shipping date was April 9, 2026. I contacted them via LiveChat on April 14. They said they were… Read more

waiting for courier pickup. I asked why the package wasn't shipped/picked up on April 9, and it was still sitting in the warehouse after 4 business days. Their response was phrased in a way that they were annoyed by my questions, and they told me it wasn't their problem if the courier hadn't picked up. And they added that it was still within the delivery window so I shouldn't make a big fuss about it. Before I could respond, they closed the chat on their end after their last response. HOW RUDE?????!!!!!

Registering and understanding the status of each product was extremely easy. Using discount coupons was also very simple, and I really like the payment options. The products are of good quality and there is a wide variety, if not all, of product brands. In addition, they arrived well packaged and without any issues. The only downside—and in a way… Read more

it is understandable—is the delivery time, which takes approximately one month or a little more. However, they do provide discount coupons that make purchases more affordable and accessible.

Amazing Service – I’ve been struggling all day to find good skincare products online and YesStyle was the only website that was convenient and affordable. Amazing service !!

Trusted – Shopping experience is user friendly, plenty of pictures to explore, lots of reviews and good sales! I got credit discounts and also a free product this time! Love Yesstyle.

Very disappointing experience. I ordered a Medicube Age Pro device from YesStyle. The parcel was marked as “delivered,” but it was never handed to me personally and no proof of signature was provided. The shipping address was correct at the time of purchase, yet YesStyle refused to reship or refund the item, claiming “address issues” without… Read more

providing valid proof of delivery.

I also paid Swiss import duties and customs fees for goods I never received.

After multiple attempts to resolve the issue, customer service stopped responding. I have now been forced to initiate a chargeback procedure with my bank to recover my money.

Buyers should be aware that if your parcel is marked as delivered but you do not physically receive it, you may not receive support or compensation.

I would not recommend to buy from this website, after placed order for 3 weeks, I still didn’t get my order and they can’t confirm when I’m getting my order , also don’t let me cancel the order.

Delivery never arrived can’t get any useful response from yesstyle or delivery service DAI post. Would avoid. Non existent customer service have to go through bank for charge back. Show details

I don't recommend yesstyle as the shipping process take long time and you order will be splitted into mini packages. I Thought my experience will be different from previous ones.

Horrible to get refund!!! I have waited more than 2 months for the arrival of my cosmetic package, Sydney, Australia. Recently, delivery company sent me a email saying that my order was lost in transit. When I tried to request refund, Yesstyle's web site made it nearly impossible to request for refund. After many furtile attempt via their… Read more

unfriendly communication channel, I finally reached the customer support. The support staff promised immediate shipping, but I later received that the order will be delayed indefinitely until stock arrives at store. So, I requested the refund of my money which was rejected firmly by Yesstyle, saying that I should wait for reshipping.. What a joke!!! I contacted Paypal for refund and still waiting for refund from Yesstyle, as my payment was made via Paypal. Due to their terrible refund policy, I strongly suggest that high valued items should never been bought from Yesstyle.com

There are no service. No one respond to you the mislead you on their website with shipping time, they lie on on their website about tracking. My order has been placed 2 weeks ago and has never left warehouse however on their website it’s already been delivered

Extremely disappointed with YesStyles customer service. I ordered several items which meant I was eligible for express shipping (3-5days). This was great because there were a couple of products I needed soon. It has now been 15 days & when I reached out to them (4 times now) they say 1 item is out of stock and they wait 21 days for it to come in &… Read more

if it doesn’t come in they will let me know & send the rest of my order out. That is unacceptable. Why are you allowing out of stock items to be purchased?!?It’s actually ridiculous. I’ve lost complete faith in their ordering system. It’s a shame because my other orders have been hassle free & easy. I’ll be looking into other companies going forward because clearly they are not honest or reliable. Edit*** The item is still out of stock so they are sending my order now. So I waited for 21 days for nothing. They said it would be shipped on the 9th Dec but I have not received a dispatch email and they have ignored my past two emails. If I don’t hear from them I will be reporting them to my bank for a refund and to the ACCC.

I purchased some products for my friend’s birthday more than a month in advance and paid extra for express post. Despite this, the parcel was sent via standard post and arrived five days after her birthday. This left me embarrassed at her party, as I waited until the last day for the parcel to arrive and didn’t have enough time to buy something… Read more

else.

I contacted YesStyle and only asked for a refund of the express post fee, which was completely reasonable. However, not only did they deny the refund, they kept sending the same repetitive email response. They charged me for express post, yet there was no express label on the parcel.

In one of their emails, they even admitted that my order had been mistakenly sent via standard post, but they still refused to return the additional charge. The customer service has been very disappointing.

Don't send your money to this scam site. I paid $51.34 on 31 October 2025 for a cosmetic order, and I never received anything. This experience has been extremely disappointing — I lost my money and received nothing. Show details

Took too long to receive the order, then the company confirmed I can claim the customs clearance fees by voucher, paid the customs clearance then I never could claim the money/voucher back from the YesStyle even I submited my proof of payment, invoice from courier…All was just a scam for me to pay money. Show details

First time ordering and so disappointed!! It took so long to be shipped and no updates were given until I emailed their customer service after 2 weeks since order was placed and they replied saying it was delivered a WHOLE WEEK AGO!!! I live in a big apartment community where thefts happen due to high amount of parcels. Of course my package was… Read more

lost after I checked everywhere it could be. I let the customer service know about it but they’re just completely unprofessional and unresponsive saying me same things like checking with neighbours or management office even though I let them knew I did it already!!! Annoying customer service!!!

First order and last! This company takes way too long to ship and receive. Ordered on Temu same day as this order and received my order within 7 days. Yet to receive my order placed on 5th Oct and they cant even give me a tracking number even though they tell me they shipped on 11th and its the 15th Oct.

YesStyle really let me down. I requested a tax refund just a week after paying (well within the 30-day rule), but they refused, saying I was too late. When I corrected them, they dragged out their replies and only got back to me almost a month later. Clearly, they wasted my time on purpose so my timeframe would run out. Then they told me I didn’t… Read more

follow policy because I only sent a screenshot. But they never even send customers a proper tax invoice attachment, just the order details in an email. What else was I supposed to provide? Instead of helping, they dismissed my claim with no explanation.

If they don’t want to honor tax refunds, they should stop misleading customers. This whole process felt like a waste of time and very deceptive.

I placed an order with YesStyle on June 23 and received my package exactly a month later, on July 23. I didn’t realize the shipping would be this slow—it definitely tested my patience One of the items wasn’t shipping from China, and it was taking even longer. I contacted customer service and asked them to speed things up, but they suggested… Read more

canceling that item instead. I agreed, and the refund was issued as store credit. Thankfully, I was able to transfer it to my bank account.

Overall, the products were as expected, but just be prepared for a long wait—especially if you're used to faster shipping from other sites.

Don't believe what influencers say! It's because they get a kickback with the code they give you! Promise 2-3 day express delivery but took over 3 weeks from Hong Kong. Terrible communication! Show details

Do not buy from Yesstly! Even they list on the website that products are in stock and will be shipped in 24 hours, that turns out is a big lie. I placed a $100+ order with express shipping paid. A week later, my order hasn’t even been shipped! Customer Service and Chat are useless! Never be able to get hold of any human! Please buy somewhere else. I wished I made a review search before placing the order with them.