Unbelievable 69% Monthly increase after 8 years being with them – RENEWAL RIP OFF. INCREASED OUR POLICY BY 69% without explanation!!! Input my info back into their system and it comes up with the OLD price. Called Coles and they said its because of existing policy blah blah crime in our area (we live in a quiet village) .... so spoke to an Indian call centre person who could not communicate well and did not want to listen to my complaint. They did not speak English well either! SO COLES, YOU JUST LOST ANOTHER CUSTOMER! Bye bye
- Insurance Type: Comprehensive
- Plan covers drivers under 25: No
- Claim Made: No
No, you did your dash at a RIDICULOUS PRICE GOUGE OF 69% premium increase. Funny how other companies are offering the exact same policy for half the price. Your company is rubbish and you should be shamed!
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Hi, thanks for taking the time to write your review. We're very sorry for any unintended disappointment caused, however, we regularly review the premiums our customers pay to ensure they reflect the rising cost of insuring their car. If you'd like to understand more about how car insurance prices are calculated, please visit: external link also, please be assured we've passed your feedback onto the team so they're aware and we hope you'll give us another chance. Should you have any further queries, please don't hesitate to call our team on 1300 265 374 or send them an email to insurance.enquiries@coles.com.au as they'd be more than happy to assist you further.