Leleth Redulla-Sorono
Leleth Redulla-SoronoQLD
  Verified
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency

Our Amazing Journey To Our Lovely Avoca 247 Home – My family had built our first home in Warwick with Stroud Homes Toowoomba two years ago, completed and handed over to us in August 2017. Looking back, the entire journey was both amazing and truly a valuable learning experience, the kind that my family and I would gladly recall even many years later. We are pleased with our decision to have chosen Stroud. Sure, we had encountered few setbacks along the way, however, Patrick and the team made sure that everything was going well. They would attentively listen and attend to all our concerns with understanding and sorted out issues promptly and professionally. It was also impressive how Stroud Homes gave importance to keeping its clients always in the loop every step of the building process until its completion. They would provide weekly updates and progress and timely at responding to emails and phone calls. The good communication that we had with the Stroud team was enough indication that we were in great and customer-committed hands, and what an immense relief it was.

We couldn't be more delighted with Stroud Homes Toowoomba's quality of build as they kept true to their promise. The independent third-party certifier was big consideration in our decision to build with Stroud Homes. The pre-handover report from the independent certifier had given us some peace of mind knowing that the issues raised were simply minor and were easy to fix, and to me, that spoke volumes of the team's quality of build. Moreover, Stroud's after build service is something that I would highly commend. The team had contacted us 18 months later after handover to find out for any possible issues and concerns that needed to be addressed to, and for me, that is praiseworthy. All identified issues were fixed promptly enough.

In terms of cost, the build stayed within our budget and there were no surprises. Stroud Homes was impressively transparent and their contract was well-defined making the whole experience worthwhile and almost stress-free. Additionally, it was a big help that Patrick was very accommodating and always willing to give his practical advice when asked.

In closing, a massive 'Thank You' to Stroud Homes Toowoomba, particularly to Patrick Neville, for the wonderful building experience and for supporting our project come alive. We are now proud owners of Avoca 247 and loving it since!

  • Build Stage: Post-Construction
  • Construction End Date: August 2017
Stroud Homes
Stroud Homes    

Hi Leleth, Thank you for leaving us your five-star review. It’s great to read that the Toowoomba Team listened to your concerns throughout the process and attended to them promptly. It is also fantastic to hear that the team worked well in keeping you updated and informed on your build progress. I’m so happy to read that you loved our black and white quotes, where what you see is what you get. There are no hidden fees, no inflated prices and no gimmicky promotions just real pricing that everyone can understand. We hope you are still loving your Avoca 247. Kind regards, James Stroud

See all Stroud Homes QLD, Toowoomba reviews

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.