Amazing home – Right from the moment we walked into the Gold Coast display home, we fell in love with it and decided pretty quickly that we wanted a Stroud Home.

I loved the fact that everything was included in the quote upfront and there were no nasty surprises. I have heard horror stories of people going $100,000+ over with other builders and we were pleased with Stroud's black and white quotes.

The salesperson (Martin) was extremely helpful.

I'll be honest and say that the contract administration stage was stressful. Things like requesting prices for upgrades etc would often take days to get a response as it was handled by a different department. I understand this is your process, but as the customer we found it frustrating and really just wish we could be handed a price list.

Our original contract administrator was often very short with us and at times we felt like we were annoying her.

The build - Straight away we felt at ease when we met our Site Supervisor, Dave.

He was honest and upfront and didn't make any promises he couldn't keep. We loved the Voxer app and were kept informed the entire way.

We had a few hiccups, which are to be expected when building, but everything was handled efficiently and to our satisfaction.

The tradesmen used by Stroud were fantastic. The electrician, the plumbers, the tilers and in particular the wonderful painters. They were always friendly and professional.

Our build did go slightly over time, but as per the contract we were compensated, and at the end of the day, a few extra days are insignificant, as we now have a beautiful home that we are proud to show off to our friends and family.