KatDan
Verified
First time build with Stroud Homes Gold Coast – While we had some issues with Stroud at the beginning and had to deal with staffing issues throughout the build, they were more than happy to work with us to design the right house to suit our block based on a wish list we gave them.
We are extremely happy with the finished product, the house is better than we had imagined and we can't fault the workmanship.
Despite the staffing issues, Nathan and Pat were always happy to take our calls and address any concerns.
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Dear KatDan, Thank you for your frank review, and we acknowledge that staff changes added stress to the experience for you. We're pleased that you're happy with the end result. While we try to minimise staff changes, we must work harder to reduce the impact of this on our customers. We hope you have many years of enjoyment in your Stroud Home on the Gold Coast! Kind Regards, Stroud Homes