Our Acreage Dream Was Easy with Stroud Homes!! – We built our dream (and first) home, with Stroud Homes Brisbane South Acreage and the entire process from beginning to end was an absolute breeze! The service we received from the team was always second to none and in a timely manner, regardless of the question or request of change at hand.
We had our eyes set on Stroud Homes for a number of years and have always been thoroughly impressed with the build quality, home designs and outstanding service that has always been on display. So it was a no brainer to build with Stroud Homes and we never looked back!!
The sales process was made simple thanks to Bryan’s wealth of knowledge, not only regarding the home but also the different estates we looked at for land. If you have a question about building, chances are he already has a fact sheet on it! Following the site evaluation of our block, he knew exactly what was needed to make our ideas work on our specific site. Stroud’s mindset of being upfront with all expected cost prior to quoting such as rock excavation and bushfire mitigation and swinging to the higher end of a range was reassuring instead of under-pricing to keep the price ‘looking’ low.
During the sales process we made a number significant changes to the home which were always very well communicated on the plans and quote; from modifying the kitchen to suit our needs for ample walk in pantry space to rearranging the master bedroom for the block views out the back and combining multiple façades to suit our ‘vision’ while maximising the bushland views from the front verandah. Being able to make changes to our hearts content meant we were able to make what was our perfect dream home even better!!!
The contract stage was a simple process thanks again to Trudi’s abundance of knowledge with everything contract, council and construction related. I never thought contract and simple could be used in the same sentence but Trudi has a knack for making it so. Her communication with us was always prompt, professional and honest while being easy to understand and interpret. The use of checklists and FAQs along the way was also especially useful as we always knew what was required to be done next.
During the construction process, the first thing we noticed was the attention to detail from Rob, our site supervisor. We received weekly updates without fail throughout the whole build process but also frequent updates when requested such as during the site cut / tank install / slab prep as there was a very high potential of rock based on the area; lucky for us we dodged the rock! The site was always kept tidy and the trades were polite and professional during the walkthroughs. We made a few changes to colours and such that we made after contract, these were quickly and easily sorted thanks to Trudi, Ryan and Rob depending on the stage things were at.
We recommended Stroud Homes to a number of friends while we were in the contract and construction stages based on our experiences; three of them are now under construction! If/When the time comes for our next home, we know exactly where to go!
Thank you to the whole Stroud Homes Brisbane South team for an amazing build experience, we love our new home!!
- Build Stage: Post-Construction
- Construction End Date: December 2020
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi K & K, It was a pleasure to hear how impressed you were with Stroud Homes regarding our build quality and designs, as well as our upfront approach with regards to pricing.
I am glad that our Brisbane South Acreage team made your build process from beginning to end, a smooth and stress-free experience. I will forward your comments on to Bryan regarding the wealth of knowledge he showcased about our designs as well as the estates you were considering building in. I’m sure he will love to read such positive feedback. It is great to hear that he not only made you feel comfortable, but that he also communicated exactly what was needed to make your ideas work on the site you wanted.
It sounds as though the Brisbane South Acreage team did an amazing job when it came to guiding you through the process with the changes you requested. By combining multiple façades that suited your vision and rearranging the layout of the master bedroom to maximise the bushland views, you have been able to create a custom home that is just perfect for you and your family which is a fantastic outcome.
It is wonderful to hear that Trudi helped make the contract stage a simple process and that you enjoyed Rob’s weekly updates. I understand that the process of building a new home can be stressful at times, so it is great to hear that Rob was there to answer any questions you had and keep you updated when needed. Thank you for taking the time to leave such a detailed 5 star review and for your support by recommending us to those around you. I look forward to hearing more about the Stroud homes your friends are now building. I hope you enjoy your beautiful new home!
Kind regards, James Stroud