Please Avoid this company. Job 59817 – After initially reporting our concerns in Feb 2020, the issues still remain with our house.

The brickwork with our house is horrendous. The brick mortar has almost 5 difficult shades around the house and Chipped bricks. Simonds management tried to put the blame on Austral bricks and obviously there was nothing wrong with the bricks when Simonds got the delivery. The brick layer used different batches of sand when preparing the mortar and later also washed the bricks from a close distance causing them to chip.

Simonds took roughly 3 months to replace all the damaged bricks. This brick replacement has brought in 2 new shades of mortar colour. Our house basically looks like a dalmation dog atm.

Simonds management delayed the entire process and has actually went past the contract deadline. We basically had to put our stuff in someone's else garage before we could moved into our house.

August 2020, Simonds was going to give one good try with the mortar colour matching process and NO, could not get it right. Now the management blames the weather. Too much moisture in the air during winter, we have to wait for summer when the weather is warm. The management wanted us to pay the final invoice in full and sign a promissory contract saying Simonds will fix the mortar issue in January 2021. We reluctantly agreed and paid the final invoice as we didn't have a place to live.

Manager inspects our house in January as agreed and took some photos and haven't heard for 3 weeks. After sending numerous number of emails, we get one reply saying will update asap.

March 2021. Summer was here and it's gone now. We are still waiting for an update, I have sent more emails requesting to fix the issue. No replies, No updates. What a headache it has been for us and it's not over yet. We don't want an update, we want the issue resolved just as quickly as you send us invoices for payments.

Take your hard earned money somewhere else guys.

Please see the images of our dalmation house.