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Simonds VIC, Melbourne

Simonds VIC, Melbourne

4.3 from 983 reviews

Reviews

(683)
(149)
(31)
(23)
(97)
  • Build Stage
    • Post-Construction (201)
    • Pre-Construction (53)
    • Mid-Construction (26)
  • Customer Service
    4.5 (228)
  • Site Admin
    4.4 (172)
  • Timeliness
    4.5 (182)
  • Structural Integrity
    4.4 (156)
  • Plumbing & Waterproofing
    4.4 (147)
  • Electrical & Lighting
    4.5 (148)
  • Flooring
    4.4 (147)
  • Transparency
    4.4 (186)

Reviewer Photos & Videos

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VED PRAKASH CHAHAR

VED PRAKASH CHAHARGreater Melbourne (Outer), VIC

  • Verified customer

horrible staff and services, worse builder ever seen, deserve -000 rating

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
Construction End DateOctober 2019
See all answers
3 comments
Simonds
Simonds H.Simonds

60184 however it will will not make any difference. Its your regular process. But i will keep posting everywhere about Simonds' failed in acceptability and ripping money of from people.

Simonds
Simonds H.Simonds

Thank you Ved,
We will pass this onto our internal team for further investigation.
Thank you.

The reviewer stated that an incentive was offered for this review

Antonio78

Antonio78Gippsland, VIC

  • Verified customer

Great experience

published

Just completed our build with simonds home!

Justin was our supervisor and honestly made our building experience such a good one.
He is such an asset to the simonds team with his expertise and service we always felt like we were being looked after!

A big Thank you to Simonds team Jamie, Jackie, and Justin bersey

Build StagePost-Construction
Construction End DateMarch 2020
1 comment
Simonds
Simonds H.Simonds

Hi Antonio
Thank you for the great feedback! We are very glad Justin and the team were able to make your home-building experience a good one.
If you would like to, please provide us with your job number so that we can pass your feedback.
Thank you.

Amy

AmyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Misleading Marketing Materials

published
Build StageMid-Construction
3 comments
Simonds
Simonds H.Simonds
Amy
Amy

Job no. 61133. Thank you.

Simonds
Simonds H.Simonds

Thanks Amy, we have passed that onto the internal team for investigation. Please let us know if we can assist you in the interim.
Thank you.

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VIVEK SHARMA

VIVEK SHARMAGreater Melbourne (Outer), VIC

  • Verified customer

#SHAMEONSIMONDS

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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2 comments
Simonds
Simonds H.Simonds
VIVEK SHARMA
VIVEK SHARMA
HARVARD 3514

HARVARD 3514Greater Melbourne (Metropolitan), VIC

  • Verified customer

Customer service

published

Very happy with construction. It was an easy process start to end. Reddy had gone out of his way to assist us from initial meeting to post construction stage. Simonds homes were choosen due to being cost effective and reputable in market. If in future I will built my next home, I’ll build through Simonds Homes as well. Thank You.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds

The reviewer stated that an incentive was offered for this review

Milan K.

Milan K.Greater Melbourne (Outer), VIC

  • Verified customer

Overall good but could be more considerate

published
Customer Service
Transparency
Site Admin
Build StageMid-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Milan K,
Thank you for your valuable feedback.
We are sorry to hear you experienced issues during your build. We have passed your feedback on to our internal team.
Thank you, Simonds.

James Bulte

James BulteGreater Melbourne (Outer), VIC

  • Verified customer

Stress free building...

published

My build was fantastically supervised by Justin, the workmanship was amazing...
Simonds Homes have been very good during the build, would highly recommend... Cost didn’t vary that much at all which was grouse... Being my first build, I am very happy with the entire building process and communication between myself and Jackie. I look forward to building with Jaime and the team at Simonds Homes again one day :-)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds
Imran K.

Imran K.Canberra 2600, ACT

  • Verified customer

Chandra Deep Is One Of The Best Simonds Sales Consultant. Satisfied Customer

published

Very happy with construction. It was an easy process start to end. Chandra had gone out of his way to assist us from initial meeting to post construction stage. Simonds homes were choosen due to being cost effective and reputable in market. I will built my next home throgh Simonds Homes as well. Thank You.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2016
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1 comment
Simonds
Simonds H.Simonds

Hi Imran,
Thanks for the great feedback. We look forward to assisting in any of your future builds.
If you would like to, please provide us with your job number so that we can pass your feedback onto relevant team members.
Thanks

Sydney caldwell

Sydney caldwellGippsland, VIC

  • Verified customer

First home experience

published

I’ve had a great experience throughout my first home being build with Justin! I haven't had any issues this whole time! If I noticed any little things on the house I would report to Justin and he would be straight onto it and make sure it was fixed & he would tell me once it was fixed! I highly recommend Justin as a site supervisor as he was very helpful, always happy & bubbly! Really easy to talk to & open to ask any questions! During conversations with friends and family I have highly recommended Simonds homes! I can not fault one thing! Thanks heaps to Justin for making my first home experience amazing! I’m so happy and can not wait to move into my new home!

Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds
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  • Verified customer

First experience building and will be choosing Simonds next time!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds
Ian

IanGreater Melbourne (Outer), VIC

  • Verified customer

Excellent and personable service

published

We have had an excellent introduction to the Simonds process through Elizabeth in the Clyde north display house. She has been tremendously helpful with a really professional and very friendly manner. Nothing was a bother to her and she was endlessly patient with us as she was dealing with our many questions and changes. We have signed on and are hopeful that the same great service will continue through the whole process.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Simonds
Simonds H.Simonds
Stephen H.

Stephen H.Greater Melbourne (Outer), VIC

  • Verified customer

Hastings Mornington Peninsula - JN 59540 Hudson with Roseville Facade

published

We’re so please with our new home, Kayla our CRC and Jamie our building supervisor have done an amazing job, we couldn’t be more please with the final build.
The build quality is of a very high standard and the whole project has been managed in a very professional manner.

Thank you Simonds what a great job!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds

Hi Stephen,
Thanks for your great feedback. We are glad to hear that you are loving your new home, we are honoured to have been chosen to build for you.
We have passed your feedback through to our internal team.
Thanks

Ryan

RyanGippsland, VIC

  • Verified customer

Nothing but headaches. Ruining my first home dreams

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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4 comments
Simonds
Simonds H.Simonds
Ryan
Ryan
Simonds
Simonds H.Simonds

Hi Ryan,
Thanks for passing on your information.
Confirming this has been sent through to the relevant team.
Kind regards

Mat

MatMelbourne

  • Verified customer

Please choose Simonds!

published

Choosing Simonds as my builder was the best decision I made. They were upfront, knowledgeable, honest and that’s all you can ask for. Some others can sell you a dream but once you look get further into the process that’s when everything falls apart. Thank you to Suhani from Westbrook and everyone in the office at point cook for doing such a great job. Cannot wait to start building soon!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
Simonds
Simonds H.Simonds
Sam

SamGippsland, VIC

  • Verified customer

Love my new home

published

My build was fantastic, the build run smoothly and it was easy to communicate with Taylor Schack who was knowledgeable and easy to contact. I discussed the floor plans with Jamie and the colour scheme with Tara and contact signing was pleasent. It's was explained well and the process was simple. The workman ship in the build was excellent and any issues or question my site supervisor Justin Bersey fixed or explained promptly, Justin was extremely organised and had all the trades working together at an exciting pace. The final cost was under what was expected, very pleased I chose Simonds

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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3 comments
Simonds
Simonds H.Simonds
Sam
Sam

The job is number 61565

Simonds
Simonds H.Simonds

Hi Sam, thanks for providing us with this information, we have passed your feedback through to our internal team.
Thanks

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Renee Schnur

Renee SchnurGippsland, VIC

  • Verified customer

Simmons Traralgon

published

Justin was our supervisor great at communication he was willing to help in anyway. He checked trades and let us know what they were upto.
Good workmanship and happy to do things the way we wanted
Pre consult with Aaron was fantastic he was kind and very patient with us. Love our home Thank you

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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3 comments
Simonds
Simonds H.Simonds
Renee Schnur
Renee Schnur

61319

Simonds
Simonds H.Simonds

Hi Renee,
Thanks for this information, we have passed your feedback through to our internal team.
Thanks

  • Verified customer

Couldn't be happier with the service and ease of everything

published
Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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3 comments
Simonds
Simonds H.Simonds
Steph P.
Steph P.

57599 is the job number. It was a Drummond house design for anyone interested :)

Simonds
Simonds H.Simonds

Hi Steph,
Thanks for this information, we have passed your feedback onto our internal team. Thanks

Tom

TomGippsland, VIC

  • Verified customer

Happy Customer

published

Built with the Traralgon team, Aaron Wilson the sales rep was fantastic, more then happy to help and made my decision easy! Taylor Schack was my CRC, also made the process easy and straight forward, nothing was a problem, my site supervisor was Justin Bersey and he was great throughout the build, any problems or queries i had were acted on immediately he was very well organised and the whole build flowed great. A very well priced product, finished to a high standard. Extremely happy with my home and the service throughout my time building with Simonds.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
1 comment
Simonds
Simonds H.Simonds

The reviewer stated that an incentive was offered for this review

Melanie

MelanieGippsland, VIC

  • 2 reviews
  • Verified customer

Awesome service and house looks amazing

published
Customer Service
Transparency
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
1 comment
Simonds
Simonds H.Simonds
Vijay

VijayWyndham Vale

  • Verified customer

Top builder with amazing consistency with multiple jobs!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateFebruary 2020
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Vijay,
Thanks for the great feedback and we are glad to hear that you have loved building with us!
We look forward to building with you again this year.
Kind regards, Simonds

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Questions & Answers

Petra M.

Petra M.asked

Do you guys actually remove your building rubbish when left on the property next door? I have made request to the site manager in november to remove left over concrete from my block next to a house being built by simmons and it still hasnt been removed.

3 answers
Simonds
Simonds H.Simonds

Hi Petra, Would you be able to provide us with the address of the build site and we can look into this for you?
Thanks, Simonds

Petra M.
Petra M.

1 custard way lollipop hill manor lakes is your block and mine is 3 custard way. I have previously spoken to your site superviser and sent him photos but i am now a little disappointed as my build is suppose to start next week.

Simonds
Simonds H.Simonds

Hi Petra,
So that we can look into this for you, could you please send through your contact details as well as the image through to louisa.wilkes@simonds.com.au, and she will be able to look into this further for you.
Thanks,
Simonds

mary

maryasked

what is the difference in grade 1 and grade 2 floorboards in the express range?

2 answers
Peter J.
Peter J.

Sorry Mary We had Tiles laid in both houses we had built as we live on the Coast I can however you tell the tiles they used are a very good Quality for the money we paid and laid well, no variances anywhere

Simonds
Simonds H.Simonds

Hi Mary,
There is only one range that is available for our Xpress range, which is the Rustic range from PTF - http://ptf.com.au/product-category/rustic-range-laminate/

Please let us know if we can assist with anything further.
Thanks, Simonds

Poonam

Poonamasked

How can you sure a customer about your service quality, after reading so many disappointed reviews?
We have booked you for our first home, but now feeling bit confused about whether to choose you or not?

5 answers
Simonds
Simonds H.Simonds

Hi,
We have been building homes for 70 years and we pride ourselves in the quality of our builds. If you would like further reassurance, please feel free to call our head office on (03) 9682 0700 where a member of our team will be happy to talk through any queries you may have. Thanks

SMG
SMG

Be careful! We are building with them at the moment and having dramas! Bad reviews are there for a Reason!

Klairi
Klairi

We are having a bad experience also - we arranged private inspectors report and our site manager says its an opinion only.. some big issues that have been rushed. You spend so much to build a house - its disappointing that there are problems.

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