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Simonds VIC, Melbourne

Simonds VIC, Melbourne

4.3 from 966 reviews

Reviews

(672)
(148)
(30)
(23)
(93)
  • Site Admin
    4.4 (159)
  • Timeliness
    4.5 (167)
  • Plumbing & Waterproofing
    4.4 (136)
  • Flooring
    4.4 (136)
  • Build Stage
    • Post-Construction (191)
    • Pre-Construction (47)
    • Mid-Construction (24)
  • Structural Integrity
    4.4 (145)
  • Electrical & Lighting
    4.5 (137)
  • Customer Service
    4.5 (212)
  • Transparency
    4.4 (170)

Reviewer Photos & Videos

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Melanie

MelanieGippsland, VIC

  • Verified customer

Awesome service and house looks amazing

published
Customer Service
Transparency
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
Simonds
Simonds H.Simonds

Vijay

VijayWyndham Vale

  • Verified customer

Top builder with amazing consistency with multiple jobs!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateFebruary 2020
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1 comment
Simonds
Simonds H.Simonds

Hi Vijay,
Thanks for the great feedback and we are glad to hear that you have loved building with us!
We look forward to building with you again this year.
Kind regards, Simonds

Jess and Luke

Jess and LukeGreater Melbourne (Outer), VIC

  • Verified customer

Overall very happy with the whole process, build and final outcome!!

published

We had a great 1st experience building our new home from start to finish. Jamie Power our sales consultant was excellent assisting us with finding the perfect block and initial contacts, Taylor Schack kept us in the loop at all time pre build as well as during and our site supervisor Justin Bersey has been fantastic throughout the build- all were able to answer any questions along the way and went above and beyond if we needed assistance with anything. The process was smooth and very professional. We are so excited to now move into our new home and have Jamie, Taylor and Justin to thanks for all their efforts! I would definitely recommend this Simonds team to anyone looking to build :)

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJanuary 2020
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3 comments
Simonds
Simonds H.Simonds
Jess and Luke
Jess and Luke

No worries at all, job number is 57529 :)

Simonds
Simonds H.Simonds

Thanks for providing us with this information, we have passed your feedback onto our internal team.
Kind regards

  • Verified customer

Our 1 st home build with Simonds was exceptionally managed well with the of Justin Bersey ( supervisor). Big thanks.

published

I’m satisfied Simonds home quality and price wise also very reasonable.
Building management was good,
The quality of the building satisfied.
During the Post or building construction we didn’t have any problems
Final cost - we didn’t find any issues comparing to our estimate cost.
Overall we are highly recommended the Simonds homes quality.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJanuary 2020
See all answers
1 comment
Simonds
Simonds H.Simonds

The reviewer stated that an incentive was offered for this review


Sashin

SashinGreater Melbourne (Inner), VIC

  • Verified customer

Never get quick response

published

As per construction of house, no problem at all but need more friendly with customer when they need simonds help.. according to my view, we are not getting help while having documentation help from Simonds office.. Building super wiser was excellent but office people not helping at all

Thank you to build my house

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Sashin,
Thanks for the valuable feedback. So that our internal team can look into this for you, would you mind provide us with your job number?
Thanks, Simonds


Ali

AliGreater Melbourne (Outer), VIC

  • Verified customer

poor quality, doggy job start - finish.

published

No quality no professionalism, rude staff Doggy works from start till the end. I wish I built with someone else. I was going in circles and in circles with them and didn’t get things done as they were supposed to be. Just an advice always use your own independent inspection inspectors. Worth paying for inspections. Otherwise they will rip you off.

  • +10
Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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4 comments
Simonds
Simonds H.Simonds
Ali
Ali
Simonds
Simonds H.Simonds

Hi Ali,
Thank you for supplying us with your job number and this further information. We have passed it through to our internal team to be investigated.
Thanks, Simonds


  • Verified customer

Love our new home!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Simonds
Simonds H.Simonds

  • Verified customer

will recommend Simonds again and again

published

Definitely recommend Simonds Homes. The house is really pretty and exactly what I have imagined.Everything is perfect. From the beginning till end , everything was explained properly by Chandra deep Sir. Also big thnx to Latif( supervisor)and Stephanine , they both look after for everything and with in 4 months from the starting of construction we were in our own house very big thnx to Chandra deep for explaining everything and because of him we decided to go with simonds

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
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3 comments
Simonds
Simonds H.Simonds
Jatinder
Jatinder

Job no 53909

Simonds
Simonds H.Simonds

Hi Jatinder,
Thanks for supplying this information, we have passed it through to our internal team.
Thanks

  • Verified customer

Dont bother with suv cars

published
Customer Service
Flooring
Build StagePost-Construction
1 comment
Simonds
Simonds H.Simonds

Hi,
We’re sorry to hear about these issues. Feel free to let us know if we can help you with anything further.
Thanks

Christie

Christie Gippsland, VIC

  • Verified customer

Building supervisor excelent

published

Our building supervisor Justin Bersey was fantastic, he communicated with us and was so patient with any concerns that we had. And was able to get our home finished ahead of time,Thanks Justin.

Not all was perfect with our whole experience. There were definitely times of pure frustration. Due to things not written properly from our color consultation. Would advise that you take photos,notes and get samples of what u have selected. We were not eaven given the option to take samples. I didn't eaven know until Justin asked me if i had any samples.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Dakota

DakotaGreater Melbourne (Metropolitan), VIC

  • Verified customer

Happy with the build. Special Thanks to our CRC Amandeep Virk for making the building journey so easy and smooth. :) :)

published

Definitely recommend Simonds Homes to friends and family. The house is really pretty and exactly what I have imagined. Aman has provided a constant support throughout the build and was always available for any query via email or phone. Our supervisor Brad has actioned all the private inspector items carefully. Everything was satisfactory and we couldn't have asked more.

Customer Service
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Dakota,
Thanks for your great feedback. We are glad to hear that you found our team supportive and had attention to detail.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks


Helen

HelenGippsland, VIC

  • Verified customer

Smooth and speedy build 59993

published

We have had such a great experience building with Simonds. Everything from our initial appointments and discussions with Jamie, through to the gallery visit and our interactions with our site supervisor Steve and our CRC Jackie (both of who did a standout job in getting us into our house before Christmas, well before our contracted date!), it has all gone without a hitch. Communication has particularly been excellent and prompt with all parties. We couldn't be more thrilled with our new house and will definitely be recommending Simonds in the future!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Helen,
Thanks for your great feedback. We are glad to hear you found our team communicative and efficient.
We have passed your feedback through to our internal team.
Thanks, Simonds


chamila and  Shash

chamila and ShashGreater Melbourne (Outer), VIC

  • Verified customer

The way to our Home sweet home with Simonds

published

The experience we had with Simonds gave us pleasure and a peace of mind. Everyone in Simonds team we touched base with helped us showing their genuine care from the very start. Matthew Bonadio, our site supervisor owns most of it as he guided the site work at his expertise. Site inspections were timely arranged without any delay. Was easy to contact. Any issues were rectified as ASAP as he acknowledge them. His service was prompt and efficient.The constructions were finished before expected period. Friendly and professional. We recommend Matthew Bonadio to anyone who is willing to build their dream home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Chamila and Shash, thanks for your feedback and great to hear you had a positive experience building with Simonds. We'd love to pass this through to the internal team if possible. Are you able to share your job number? Thanks, Simonds.


  • Verified customer

Simonds Homes not promising alarm system that was part of the sales brochure

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Flooring
Transparency
Build StageMid-Construction
See all answers
7 comments
Simonds
Simonds H.Simonds

Hi Jason, thanks for your feedback. Are you able to share your job number with us so we can pass this through to the internal team to review? Thanks, Simonds.

Jason W.
Jason W.

Hi our job number is 56520.

Simonds
Simonds H.Simonds

Hi Jason,
Thank you for providing us your job number, we will pass this information through to our internal team to investigate.
Thanks, Simonds

Ankur Gupta

Ankur GuptaGreater Melbourne (Outer), VIC

  • Verified customer

Fast and efficient delivery, big thanks to Chandra, Grace and Evan ...

published

The journey through simonds has been exciting and the people have been really helpful.

Right from the engagement Chandra has gone out of the way to accomodate all our needs, he was very helpful in selections as well as finalising the build. I would definitely recommend him tk anyone who is interested in building a home.

Grace has been very prompt and kept us updated with all the progress.

Evan was very thorough and took pride in the build. I am very impressed that the house was delivered in 3 and half months from the day the build had started.

Thanks simonds for the great support

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Ankur, thanks very much for you feedback! Great to hear about your positive experience building with Simonds. We'd love to pass this onto the relevant teams if possible. Are you able to share your job number? Thanks, Simonds

Ray and Margaret Hutt

Ray and Margaret HuttCentral Highlands and Goldfields, VIC

  • Verified customer

Oh so easy

published

We are currently at the front end of our Simonds build after having waiting a couple of years for the Developer to title and we are looking to moving in before July 2020. Very impressed with the display home that started us on the journey along with the professional approach of all we have dealt with at Simonds.
Even Dave who has completed the concrete pad was a happy bloke - couldn't ask for more. Joanne has done a fantastic job in the Admin stage (and held her breath whilst we fiddled about) - she is a good ambassador for Simonds. Can't add any more than that at this stage but will re-visit as we move along.

Ray and Margaret Hutt - Gisborne. Vic

Customer Service
Transparency
Build StagePre-Construction
3 comments
Simonds
Simonds H.Simonds

Yep - its 53278

Simonds
Simonds H.Simonds

Thanks! We'll make sure this gets passed through to the team.


Atul- Shilpi

Atul- ShilpiGreater Melbourne (Outer), VIC

  • Verified customer

Chandra and Eli -Asset for Simonds to build Amazing Homes

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Josh

JoshGippsland, VIC

  • Verified customer

Brilliant communication and great results!

published

I dealt with skie and matt down here in south gippsland and i couldn't be happier, such a smooth ride from start to finish, great people to deal with and always happy to help with any questions and queries, great results and a fantastic experience! Couldn't be happier with the overall build, big thanks!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Josh,
Thanks for your great feedback. We are glad to hear that you found our team communicative and great to deal with.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks


Arvinder

ArvinderGreater Melbourne (Outer), VIC

  • Verified customer

Excellent & Amazing Service

published

We have had a great experience with Chandra Deep from Simonds Mickleham Office. He was our first contact at Simonds and our experience with him has been amazing. He is very knowledgeable, professional and easy to contact to over SMS, Phone or Email. We built three houses with him in the last two years with Job No. 57010, 58572 and 52686.

He has been quite thorough in explaining the details of the home building process. Very professional and manages expectations well. His processes are very structured and organized. Happy to work with him again in future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePost-Construction
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Arvinder,
Thanks for the great feedback. We are glad to hear that you found our team professional and knowledgeable.
We have passed your feedback through to our internal team.
Thanks, Simonds


G A.

G A.Greater Melbourne (Outer), VIC

  • Verified customer

Chandra Deep Exceptional Service!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for the great feedback. We are glad to hear that you found our team reliable and approachable.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Page 1 of 49

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Questions & Answers

Petra M.

Petra M.asked

Do you guys actually remove your building rubbish when left on the property next door? I have made request to the site manager in november to remove left over concrete from my block next to a house being built by simmons and it still hasnt been removed.

3 answers
Simonds
Simonds H.Simonds

Hi Petra, Would you be able to provide us with the address of the build site and we can look into this for you?
Thanks, Simonds

Petra M.
Petra M.

1 custard way lollipop hill manor lakes is your block and mine is 3 custard way. I have previously spoken to your site superviser and sent him photos but i am now a little disappointed as my build is suppose to start next week.

Simonds
Simonds H.Simonds

Hi Petra,
So that we can look into this for you, could you please send through your contact details as well as the image through to louisa.wilkes@simonds.com.au, and she will be able to look into this further for you.
Thanks,
Simonds


mary

maryasked

what is the difference in grade 1 and grade 2 floorboards in the express range?

2 answers
Peter J.
Peter J.

Sorry Mary We had Tiles laid in both houses we had built as we live on the Coast I can however you tell the tiles they used are a very good Quality for the money we paid and laid well, no variances anywhere

Simonds
Simonds H.Simonds

Hi Mary,
There is only one range that is available for our Xpress range, which is the Rustic range from PTF - http://ptf.com.au/product-category/rustic-range-laminate/

Please let us know if we can assist with anything further.
Thanks, Simonds


Poonam

Poonamasked

How can you sure a customer about your service quality, after reading so many disappointed reviews?
We have booked you for our first home, but now feeling bit confused about whether to choose you or not?

4 answers
Simonds
Simonds H.Simonds

Hi,
We have been building homes for 70 years and we pride ourselves in the quality of our builds. If you would like further reassurance, please feel free to call our head office on (03) 9682 0700 where a member of our team will be happy to talk through any queries you may have. Thanks

SMG
SMG

Be careful! We are building with them at the moment and having dramas! Bad reviews are there for a Reason!

Klairi
Klairi

We are having a bad experience also - we arranged private inspectors report and our site manager says its an opinion only.. some big issues that have been rushed. You spend so much to build a house - its disappointing that there are problems.


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