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Simonds

Reviews

  • Build Stage
  • Customer Service
    4.5 (779)
  • Site Admin
    4.5 (625)
  • Timeliness
    4.5 (664)
  • Structural Integrity
    4.6 (553)
  • Plumbing & Waterproofing
    4.5 (525)
  • Electrical & Lighting
    4.5 (538)
  • Flooring
    4.5 (505)
  • Transparency
    4.5 (681)
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Amazing Build !

published

Just built my second home through Simonds and I couldn’t speak more highly of this builder.
My experience started off with the smooth easy process via Jamie Power who made any possible.
I then started my on site journey with a smile as both my site manger and crc wrapped their arms around and made it clear that no issue is to big or too small.
Nothing but extremely high praises for these two and the quality of the home they have built.

Thank you too all the Simonds Team.

Customer Service
Site Admin
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Jessica P

Jessica PGippsland, VIC

Fantastic from start to finish!

published
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3 comments
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Jessica P
Jessica P

Job number is 65133
I’ve replied to your inbox :-)

Simonds
Simonds H.Simonds

Amazing, thanks so much Jessica. We've passed this great feedback through to our team!

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Cathal and Deborah

Cathal and Deborah South East Queensland, QLD

Top class service.

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1 comment
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It's sad how quickly people can forget about you when they get your last pay.

published
Site Admin
Timeliness
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1 comment
Simonds
Simonds H.Simonds

Hi Dennis,
We're sorry to see this review. Are you able to provide us with your job number, so that we can send these concerns through to our internal team for review.
Thank you.

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Chantelle

ChantelleGippsland, VIC

very happy

published

Very happy I went with Simonds. It was a very smooth sailing build with no problems. Everything ran on time. Jamie Power was excellent and answered any questions I had. My Supervisor Matt Miller was outstanding. Would answer any questions anytime and had very regular walk throughs so I could see what was going on inside. Would defiantly recommend using Simonds as your next build

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1 comment
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mtc

mtcGreater Melbourne (Outer), VIC

Cute Conway

published
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateMarch 2021
2 comments
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mtc
mtc
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Ash

AshGippsland, VIC

Easy / Smooth Process & Exceptional Communication Throughout

published

Building my first home through Simonds Express was easy right from the get go through to build completion.

The entire process went smoothly & quickly from initial point of contact with Laura Gould [Sales Consultant], who facilitated all of my requests no matter the time and responded immediately to any of my requests/questions, through to Jackie Norman [Customer Relationship Coordinator] who too, communicated efficiently and answered any queries or concerns that I had throughout the process, & Matt Miller [Site Supervisor] who was fantastic from start to finish, updating me frequently on the build progress.

Overall, I had a great experience with the Simonds [Gippsland] team and would build with them again.

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3 comments
Simonds
Simonds H.Simonds
Ash
Ash

#65767 :)

Simonds
Simonds H.Simonds

Thanks Ash, we'll pass your lovely feedback on!

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Asad Z.

Asad Z.Sydney, NSW

Thank you for my beautiful home

published
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3 comments
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Asad Z.
Asad Z.

Sure, my job number was N1486.

Simonds
Simonds H.Simonds

Great, thanks Asad. We will pass your appreciations on to our team!

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Great experience

published

We were looked after very well throughout the build. Everyone was easy to contact and always available to answer any questions/help us with documents/ support us. Our finished house is fantastic quality, we had one issue at the lockup stage but Simonds responded to it immediately, to our satisfaction. Also, the final cost was exactly what we had anticipated (no hidden fees).

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1 comment
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Sri

SriSydney, NSW

Exceeding Customer Expectations and always available to Answer queries

published
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1 comment
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Exceptional Service and Workmanship

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1 comment
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Gordon A

Gordon AGreater Melbourne (Outer), VIC

  • 3 reviews

Simonds Express

published

Right from the start Simonds was very helpful in selecting the right house for me. I lived nearby so I was able to regularly check how the build was going and the supervisor was very helpful in keeping me up to date with the details. The office staff were very friendly and helpful throughout the build.

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3 comments
Simonds
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Gordon A
Gordon A

65836

Simonds
Simonds H.Simonds

Thanks Gordon, we'll pass your feedback on!

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Amit

AmitSydney, NSW

A big big and a very BIG Thank you

published
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1 comment
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Excellent experience, exceeded my expectations.

published
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1 comment
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Happy we choose Simonds to build our dream home

published

We have been really happy with our build, we have built many times but this has been by far the one we have enjoyed the most. The communication has been great and we are so excited to move in to our dream house. We did have some small delays but we were always kept updated with what was going on. Thanks Simonds! And thank you to everyone from our sales consultant, gallery consultant, CRC’s and site supervisor, you all made building our dream
home a pleasure

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1 comment
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Saleem

SaleemSydney, NSW

Very Good Experience From Start To Finish

published
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1 comment
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Amazing Experience

published

Every single person I have come across at Simonds have been so lovely and so incredibly helpful making my experience amazing. They have supported me and answered all my many questions during each step of the process. The communication has been amazing and I have always had quick replies. The dates for my construction have been all met. It is great to get progress pictures emailed to me on a regular basis. I would honestly recommend Simonds to anybody building. Amazing packages. Amazing service. Overall so so happy with Simonds.

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1 comment
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Mary

MaryGreater Melbourne (Outer), VIC

  • 2 reviews

Simonds Homes exceeded my expectations

published

When I chose to build with simonds, I was not expecting them to deliver much, but wow!. Was I wrong! They exceeded my expectations. I went with express build as well because of covid and didn't have time to go for colors appt.
My house is beautiful and workmanship is wow, I would build again with them especially with Dane been my site supervisor. Very very happy and thank you Dane. Perfect job with no dramas.
Do deserve a promotion or a big gift from simonds home!.

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4 comments
Simonds
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Mary
Mary

Hi my job number is 64543 thanks and FYI am still so happy.

Simonds
Simonds H.Simonds

Great, thanks so much Mary. We will pass your appreciations on to our team!

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Ahmad Meya

Ahmad Meya South East Queensland, QLD

Great to deal with

published

I had a great time catching up with Andrew every time we had an appointment
Me and my wife were looked after regarding all the information we needed and Andrew Boulding was great to deal with
I would recommend Simonds to anyone who wants to build they make it easy

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
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LG SG

LG SGGreater Melbourne (Inner), VIC

True to their word, Great work Simonds!

published

An overall excellent building experience. Simonds have been great from the get go; from sales person who was great to deal with and very helpful, Admin person , Building supervisor have always has been easy to deal with and extremely customer centric. Thanking all involved who kept us up to date. Well Done

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Page 1 of 104

Questions & Answers

Helen C.

Helen C.asked

Simonds

do simonds build in sussex inlet

1 answer
Simonds
Simonds H.Simonds

Hi Helen,
Thank you for reaching out to us. Unfortunately, we don't currently service the Sussex Inlet, NSW area. Please feel free to reach out if you have any further questions.
Thank you.

Anjan C.

Anjan C.asked

Simonds

Hi guys, just a quick question. We have signed the final documents of our contract and the finance is approved weeks back. how long will it take to start the build ?

Job No: 66522

1 answer
Simonds
Simonds H.Simonds

Hi Anjan,
Thank you for getting in touch with us. We've sent your enquiry to our internal team for follow-up. Please feel free to reach out if you require any assistance in the interim.
Thank you.

Nick

Nickasked

Simonds

I have soo many issues with my flushings throughout the entire house. I’ve had 3 different gyprock tradies out and they all say it’s the worst work they have ever seen. But Simonds say there isn’t an issue ? How does that work

7 answers
ash
ash

Hi Nick , not sure about the quality of the gyprock tradies that worked on your house , however I couldn't fault the tradies on our builds because if even when we had any minor concerns regarding the tradies they were addressed by our Simonds on site supervisor.

Nick
Nick

That’s alright then, my supervisor has been no existent had to go straight past him to the manager. Just kinda take your money and run

Simonds
Simonds H.Simonds

Hi Nick,
Thank you for contacting us. We're sorry to hear about these concerns with your flushings. Are you able to provide us with your job number? We can then send these concerns to our internal team for follow-up.
Thank you.

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