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Reviews

Review distribution

5 star
982
4 star
224
3 star
54
2 star
41
1 star
251

Josh

JoshGippsland, VIC

Brilliant communication and great results!

published

I dealt with skie and matt down here in south gippsland and i couldn't be happier, such a smooth ride from start to finish, great people to deal with and always happy to help with any questions and queries, great results and a fantastic experience! Couldn't be happier with the overall build, big thanks!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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Arvinder

ArvinderGreater Melbourne (Outer), VIC

Excellent & Amazing Service

published

We have had a great experience with Chandra Deep from Simonds Mickleham Office. He was our first contact at Simonds and our experience with him has been amazing. He is very knowledgeable, professional and easy to contact to over SMS, Phone or Email. We built three houses with him in the last two years with Job No. 57010, 58572 and 52686.

He has been quite thorough in explaining the details of the home building process. Very professional and manages expectations well. His processes are very structured and organized. Happy to work with him again in future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePost-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Arvinder,
Thanks for the great feedback. We are glad to hear that you found our team professional and knowledgeable.
We have passed your feedback through to our internal team.
Thanks, Simonds

G A.

G A.Greater Melbourne (Outer), VIC

Chandra Deep Exceptional Service!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for the great feedback. We are glad to hear that you found our team reliable and approachable.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

gary S.

gary S.Greater Melbourne (Outer), VIC

Excellent

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StageMid-Construction
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3 comments
Simonds
Simonds H.Simonds

Hi Gary,
Thanks for the great feedback. We are glad to hear that you found our team professional and approachable.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

gary S.
gary S.

Hi,

Our job number is 54572 and I shall be putting another review once the house is completed .

Simonds
Simonds H.Simonds

Hi Gary,
Thanks for providing us with this information. We have passed it through to our internal team.
Thanks, Simonds


Vijai

VijaiSydney, NSW

Very professional and friendly

published

We met [name removed] in the Norwest Simonds office and he was very friendly and professional in presenting us the tender and contract for building our new house. He was very calm and patient and helped us in deciding what will suit us best. He answered all our questions without having any issues and gave us enough time to go through each and every line items in the tender and contract. Very professional bloke and we are happy that we decided to build with Simonds.

Build StagePre-Construction
1 comment
Simonds
Simonds H.Simonds

Hi Vijai,
Thanks for the great feedback. We are glad to hear that you found our team professional and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Perfect house. Happy to build another house by Simonds...

published

Simonds house help us to build very nice house throughout building journey. Especially thanks Vivek ( sales manager and Construction supervisor Evan Gibb to take care the house to build and never has any issues so far. Evan Gibb was great throughout the process and very attention to details. Thank you

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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3 comments
Simonds
Simonds H.Simonds
RAJIB S.
RAJIB S.

Hello, My job number was 58374. Evan gibb was supervisor. Thanks

Simonds
Simonds H.Simonds

Hi Rajib,
Thanks for supplying us with this information. We have passed your feedback through to our internal team.
Thanks, Simonds


Vinay

VinayMelbourne

  • 10 reviews

Amazing Service and support by Simonds

published

As we were building our dream home, we were looking for some reliable builder whom we can trust. While checking all display houses in Merrifield, met Chandra from Simonds homes. What a mate, made the whole process so easy for us and was really helpful till we had everything settled. Always ready to help and very proactive with offering solutions. We had great experience with him and Simonds homes. Love to build another one in future. Thanks mate for all your help, Cheers. Vinay

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Simonds
Simonds H.Simonds

Hi Vinay,
Thanks for your great feedback. We are glad to hear you found our team proactive and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Excellent

published

The best experience ever. Thanks Chandra Deep and team.
"What begins well, ends well". The beginning of the journey was great with Chandra Deep giving us the best advice to suit our needs. He put his heart and soul into it as if he was building for himself. Eli Imeri, our supervisor was awesome as well. He never gave us the opportunity to find out any flaws, always on top of everything. They together delivered us what we wanted.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Anu,
Thanks for the great feedback. We are glad to hear that you found our team efficient and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

Excellent first home experience with Simonds!

published

We met Chandra at Merrifield office and decided to associate with Simonds for our first home, impressed with his professional approach, positive attitude and product knowledge. He is a walking encyclopaedia. Initially we had no clue about the construction process. Chandra was part of each and every step and helped us taking the right decisions throughout this process.

We should also thank Matthew, building supervisor for being proactive in fixing the issues and giving us the best product.

Overall, it was a wonderful experience associating with Simonds, thanks to the whole team!

Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Simonds
Simonds H.Simonds
David B.

David B.Gippsland, VIC

Happy client

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Glad we are with Simonds

published
Build StageMid-Construction
1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for your great feedback. We are glad to hear you found our team approachable and helpful throughout your build.
We have passed your feedback through to our team.
Thanks, Simonds


Anurag

AnuragGreater Melbourne (Outer), VIC

Amazing First home journey with Simonds

published

I decided to build my first home from Simonds after meeting Chandradeep from Simonds. Since day first he had a genuine approach and guided us through a spectacular home design. We were happy that what we dreamed off was coming along under his guidance and helpful approach. Also want to thank Jack Manson our building supervisor. He was very engaging and always updated us in advance.
In Nuthsell, Whole Simonds team was a top notch firm. Thanks

Customer Service
Transparency
Build StagePost-Construction
1 comment
Simonds
Simonds H.Simonds

Best builders ever!!!Highly recommended.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Prathyusha,
Thanks for the great feedback! We are glad to hear you found our team helpful and enjoyed your build with Simonds.
We will pass you feedback through to our internal team.
Thanks, Simonds


James Salvador

James SalvadorMetropolitan Adelaide, SA

Some problems but solutions were put in place.

published

The build process was faster than expected. Several issues in the build, like the water pipes knocking, they have to cut through the dry wall to put a fix. Drainage pipes were blocked full of construction debris. SA WATER have to dig through the driveway to fix. Was a bit disappointed because none of our friends who had their homes built encountered these problems.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2017
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1 comment
Simonds
Simonds H.Simonds
ben smits

ben smits

  • 3 reviews

Our new Simonds homeThe building of

published

The building of our new home was extremely well managed.The workmanship by all trades concerned was well above what is required and expected.The only problem we had was the communication between offices.During construction we were EXTREMELY Happy with the whole process, especially the professional way ALL your staff handled any problem we had .Cost wise it ended as we were quoted.we would like to make a special thank you to our supervisor Bill Stevenson for a job extremely well done and Emily Sangster in your Bairnsdale office.well done Emily and Bill.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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3 comments
Simonds
Simonds H.Simonds

Hi Ben,
Thanks for your great feedback. We are glad to hear you were happy with your entire building process.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

ben smits
ben smits

Happy to do soOur job no was 59821
Cheers Ben

Simonds
Simonds H.Simonds

Hi Ben,
Thanks for supplying this information, we have passed your feedback through to our internal team.
Thanks, Simonds

High Standard & Professional

published

We've built 2 homes with Simonds this year (59221 & 59751).
From start to finish very professional. The office Staff Jodie and then Emily, always on the ball and attending to any issues that arose immediately. The most important person on the building site was the Site Supervisor, his name is Bill. He kept us fully informed through all the stages of the builds and kept all the trades honest. Hence this led to a very high standard of completion. Bill was certainly the backbone of the build. Extremely happy with the build. We will certainly build with Simonds again!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Peter,
Thanks for the great feedback. We are glad to hear you found our team attentive and communicative throughout your build.
We have passed your feedback through to our internal team.
Thanks, Simonds


Best builder in Warragul

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for the great feedback. We are glad to hear you found our team communicative and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Janaka R

Janaka RGreater Melbourne (Metropolitan), VIC

The perfect first home for a globetrotting expat

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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3 comments
Simonds
Simonds H.Simonds
Janaka R
Janaka R

Hi The job number is 60630

Simonds
Simonds H.Simonds

Thank you for providing us with this information, we have passed it through to our internal team.
Thanks, Simonds


Jimmy

JimmyGreater Melbourne (Inner), VIC

Dream home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJanuary 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Jimmy,
Thanks for your great feedback. We glad to hear you found our team helpful and understanding.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Excellent Job!

published

The speed of construction is much quicker than expected, my house has done in 4 months, everything running smoothly and updating rapidly. But the personnel changes were too frequent. At the beginning, the salesperson and manager who received me left, and then changed the person in charge several times during the process. At the beginning, they responded very quickly, but after changing people several times, it often took a long time.

Steve Djurickovic is a trustworthy site supervisor, his response is very fast, the communication is smooth, and he helped me solve many problems. He is the only person I can contact now, and everyone else has left. It was a pleasant experience. Reasonable price and service.

Job No.S2091

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Leo,
Thanks for the great feedback. We are glad to hear you have enjoyed working with you site supervisor and we will pass on your feedback regarding personnel changes.
Thanks, Simonds


Page 1 of 78

Questions & Answers

mary

maryasked

what is the difference in grade 1 and grade 2 floorboards in the express range?

2 answers
Peter J.
Peter J.

Sorry Mary We had Tiles laid in both houses we had built as we live on the Coast I can however you tell the tiles they used are a very good Quality for the money we paid and laid well, no variances anywhere

Simonds
Simonds H.Simonds

Hi Mary,
There is only one range that is available for our Xpress range, which is the Rustic range from PTF - http://ptf.com.au/product-category/rustic-range-laminate/

Please let us know if we can assist with anything further.
Thanks, Simonds


Samantha F.

Samantha F.asked

Enquiry why can't Simonds put up temporary fencing when us as customers have expressed our concerns many times of people dumping on our block. Which has been a huge issue in our state we got our title back in October we still don't have a start date not at any fault to us. Yesterday I got told we won't be starting till mid to late January that's the whole Christmas period of our block being exposed to the many builders already building in our stage and people. We still don't even have our builders permit this should have been done already it's starting to get beyond the joke, we were told 8 weeks from when we get title it's now way over that.

Kind regards
Samantha Forssman.

1 answer
Simonds
Simonds H.Simonds

Hi Samantha,
If you would be able to provide us with your job number, we can look into this for you.
Thanks, Simonds


Shai N.

Shai N.asked

if they are reducing our home by a certain length in a particular area can we add that (reduced length) to another place of the home?

2 answers
Janaka R
Janaka R

I think so. Talk to your Sales Consultant first before making a decision. My design was exactly what I was after and had the option for an extended alfresco which I didn't take. Structural changes to a standard design incurs a cost. We changed our ceiling height to 2590mm and that's all we did. Make sure to select a block size that suits your design. In our case it was a titled and soil tested estate where Simonds was already building couple of houses.

Shai N.
Shai N.

thanks Janaka!


Get an answer from our members and Simonds representatives

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