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2Simonds

Simonds

 Verifiedsimonds.com.au
2Simonds
4.4

3,076 reviews

Positive vs Negative
84%16%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.5
Site Admin ?
4.5
Timeliness
4.4
Structural Integrity
4.5
Plumbing & Waterproofing
4.4
Electrical & Lighting
4.5
Flooring
4.5
Transparency ?
4.4
Raja Shekar Durgi
Raja Shekar DurgiVIC4 posts
  Verified VIC, Melbourne

I would like to sincerely thank Jason Chapman from Simonds Homes for his outstanding support and professionalism. Last year, I raised several concerns regarding my home, which is still under warranty. One of the major issues was a significant crack in an internal wall. Jason visited my property, thoroughly inspected the issue, and explained that… Read more

the crack was likely caused by land settlement. He recommended that I have the caulking completed immediately to help prevent further movement, which proved to be very effective.

A year later, Jason returned to reassess the situation. After carefully inspecting the crack, he confirmed that it had not deteriorated further, giving me confidence that the land had fully settled. During this visit, he also took the time to patiently listen to and document several other concerns around the home.

What impressed me most was Jason’s commitment to resolving the issues. Following our discussion, he promptly organised the necessary tradespeople, and all the repairs were completed within 10 days.

Jason was professional, knowledgeable, responsive, and genuinely cared about ensuring that all concerns were properly addressed. I greatly appreciate the time and effort he invested in understanding our situation and delivering effective solutions. Thank you, Jason, for your excellent customer service and support.

Rob Victoria
Rob Victoria5 posts
  Verified VIC, Melbourne

Simonds contacted us to undertake. the stipulated 3 month inspection and rectifications where required. Our initial contact was with Monica from the maintenance team, who was very professional and scheduled our inspection. Jim Talevski the Maintenance & Warranty Supervisor, attended our home, Jim was fantastic and took the time to explain the… Read more

rectification process and followed through on all aspects rectifications. I will comment that rectifications were minor, which shows the quality of the build is exceptional. All the trades that attended to undertake the rectifications were timely, polite and clean.

Many thanks to Jim and the maintenance team at Simonds.

Fiona
FionaQLD
  Verified QLD, Loganholme

We were feeling really quite lost and starting to loose hope in our first home build journey before we found Kyle at Simonds. He has been extremely helpful, knowledgeable and quick to respond from the beginning. He has explained everything clearly for us to understand as we had no experience in this process. He helped ensure our build plans where at the best options for our budget. Can't say a bad word about Kyle , he deserves a good pay rise! Show details ·  1

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Nicole
Nicole
  Verified VIC, Melbourne

Matt Westlake, our Construction Supervisor at Simonds Homes, was exceptional throughout the entire rebuild process. After our original builder was unable to complete the build, Simonds stepped in, worked closely with our existing house plans and surveyor, managed a complete teardown and rebuild, and made what could have been a very stressful… Read more ·  1

experience much easier. Matt was extremely knowledgeable, approachable and very thorough, always keeping us informed and ensuring the build was completed to a very high standard. We wouldn’t hesitate to build with Simonds Homes again.

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Dan P.
Dan P.
  Verified VIC, Melbourne

We are very happy to finally finish building our house with Simonds Homes. A big thank you to Matt Westlake, our supervisor during the build, for managing everything and helping us throughout the process. Also thank you to Emilia Gale for working together with Matt and always assisting us when needed. A special thank you to Ishwar Gupta, who… Read more ·  1

patiently encouraged and helped us to start building our home journey. We truly appreciate all the support and guidance provided from the beginning.

We also want to thank Danielle Russell for all her help before we started building our house.

Building a home can be stressful at times, but we are grateful for all the support and assistance from the team. We are really grateful to meet such wonderful people during our journey.

Wishing all of you the very best for the future and thank you again for helping us complete our new home.

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YK YIP
YK YIPVictoria
  Verified VIC, Melbourne

House Design: Weatherly 35_324 Completion Date: 30/3/2026 Supervisor: Tom McDean Onsite CRC: Emilia Gale Sales: Daniella Adrien I would like to commend the extraordinary commitment and dedication of my Building Manager, Tom McDean, as well as to acknowledge the support provided by Sale, Daniella Adrien and Contruction-CRC Emilia Gale. My journey… Read more ·  1

with Tom and Emilia once they took over was incredibly easy and smooth; its pole apart from the working relationship I had with my postsale-CRC.

Where I once felt constant uncertainty, Tom provided absolute confidence. He stepped in during a time when I genuinely feared the project would fail, potentially leaving me homeless. Tom’s diligent follow-through and empathy for my situation were what ultimately saved this build.

Tom kept me grounded with regular updates and clear communication, ensuring I was never left in the dark. It is a direct testament to his personal high standards that I have now taken over a house with nil defects. Without Tom’s intervention and his unwavering drive to see this through, this project would not be what it is today. He is a credit to his profession, and I cannot appreciate his hard work enough. It is rare to see such dedication, and I believe his efforts deserve special recognition.

I also want to acknowledge Sale, Daniella who's support did not stop at Post Sale. Daniella kept assisting me whenever I have difficulties commuication with post-sale CRC. Enuring that I was properly handed over to the construction team.

After handover, Tom and Emilia constanly helping me with questions and making sure I settle into my new home. Together, they demonstrated professionalism, empathy, and commitment to ensuring the project’s success.

I am proud to have Tom, Emilia and Daniella manging my project. Their service and dedication went above and beyond, and I am truly grateful for everything they have done

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Izzy de silva
Izzy de silvaVIC
  Verified VIC, Gippsland

⭐⭐⭐⭐⭐ ​Building a home is often described as a stressful "nightmare," but our experience with Simonds Homes was exactly the opposite it was a journey to remember. We have been in our new home for over three months now, and we couldn't be happier with the quality and the memories we are already making. ​From the very first step of soil testing to… Read more ·  1

the day we received the keys, the process was incredibly smooth. We actually finished the project way ahead of the expected timeframe, which was a wonderful surprise!

​There are several key people who made this experience so positive:

​Michael (Warragul Sales Office): Michael was instrumental in the beginning. He took the time to understand our specific needs and helped us find the perfect design that suited our lifestyle.

​Aaron (Site Supervisor): Aaron was simply amazing throughout the build. He was meticulous with the "little details" and always took the time to explain things to us, ensuring we achieved the best possible outcome.

​Danielle & Emilia Gale (Office/Admin): A huge thank you to Danielle and Emilia for handling the mountain of documentation. Their organization ensured that everything stayed on track and according to the timeframe, making the entire administrative side of things feel effortless.

​The handover process was the perfect "cherry on top" of an already great experience. As first-time builders, we actually learned a lot through this process because the team was so transparent and helpful.

​If you are looking to build your dream home, we cannot recommend Simonds Homes highly enough. Do yourself a favor and go speak to the team at the Warragul office they turned our vision into a reality in record time!

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Nimal
Nimal
  Verified VIC, Melbourne

We recently completed the construction of our two-storey home with Simmonds Homes, and this is actually not our first experience with them — some 20 years ago, Simmonds also built our first home in Keysborough. Having returned to Simmonds as a repeat client, we would like to share an honest account of our experience, highlighting both the… Read more ·  1

strengths of the team and a few areas where we feel improvements could be made. From the very beginning, our sales consultant went above and beyond to help us navigate the initial challenges we faced when proposing to build on our lot in Chadstone. His guidance and professionalism gave us the confidence to move forward with the project. Throughout the process, our customer consultant was a pleasure to deal with. She was prompt, responsive, and always on hand to answer our queries and provide the information we needed — making the entire journey feel well-supported and stress-free. Special mention must go to our building supervisor, who truly stood out. He managed the project with exceptional skill and professionalism. Tom was approachable, knowledgeable, and genuinely listened to our needs. He was accommodating at every step, making thoughtful adjustments where he could to ensure the finished product met our expectations — and he delivered everything well ahead of the target completion date. However, we did encounter a few shortcomings that we feel are worth raising for the benefit of future clients. During our colour selection session at the city office, we chose our preferred colours but were not provided with physical samples to take home. Having samples would have allowed us to view them in our own environment and lighting conditions before making a final confirmation — something we feel is an important step in the process that should be offered as standard. We were also disappointed that the design team declined our request to extend the garage to the boundary fence. Our intention was to create a wider entry door. The decision to leave a 200mm gap between the garage wall and the boundary not only rendered that strip of land unusable but also cost us the opportunity to have an entry door up to 1.2 metres wider — a significant loss in both functionality and liveability. Finally, the original plan we reviewed clearly showed an eave on the right-hand side of the roof, and we naturally expected this feature to be included in the final construction. Unfortunately, this eave was absent in the completed build. We feel the design team had an obligation to specifically draw our attention to this change before the plans were finalised, as it is an important architectural detail that affects both the appearance and the weather protection of the home. As returning clients of over two decades, we have a genuine appreciation for what Simmonds Homes can deliver, and we acknowledge the hard work and dedication of the individuals mentioned above. We hope Simmonds Homes will take this feedback constructively and use it to further improve the experience for future clients. We would still recommend Simmonds Homes, with the suggestion that greater attention be given to client communication and design transparency throughout the process.

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Michael O.
Michael O.
  Verified VIC, Gippsland

We are very happy with how well our build was managed from start to finish. The overall process was organised, and communication was clear throughout each stage, which made everything much less stressful for us. The workmanship and build quality of our property met our expectations. The finishes were done well, and we are satisfied with the… Read more ·  1

overall outcome of our new home.

Whenever we had questions or encountered minor issues before, during, or after construction, the team handled them professionally and responded in a timely manner. We felt supported throughout the journey, which gave us confidence in the process.

Our final cost was very close to the initial estimate, with no major unexpected variations, which we really appreciated.

We would like to highly recommend the site supervisor and customer specialist who supported us throughout the build. Their dedication, responsiveness, and willingness to assist made a significant difference to our overall experience.

Overall, we are pleased with the service and would happily recommend this builder to others.

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Jatinder Singh
Jatinder Singh4 posts
  Verified VIC, Melbourne

Ref Job No. 77352 Chandradeep has been a very resourceful and helpful during the whole journey starting from finding the right plan to the end of journey of completing the construction of my new house in Kalkallo, VIC Show details ·  1

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Samantha and Richard
Samantha and RichardVictoria4 posts
  Verified VIC, Melbourne

From the moment we stepped into the display house and met with sales consultant Jen Chua, contract negotiation with Laura and and the colour gallery team; and now mid-construction with our CRC Emilia Gale and Site Supervisor Shane Kelly - we have nothing by full faith that our new double story home will be exactly what we dream of. The Simonds… Read more ·  1

team have been able to accommodate layout changes to the Armidale 38-352 floorplan to meet our needs, and provide regular updates on the build. Any queries we have are met with nothing but a sense of wanting help; and both Emilia and Shane are easily contactable and responsive. So far we are loving the way our home is coming together and can't recommend this Simonds team highly enough.

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John L.
John L.
  Verified VIC, Geelong

Been a fantastic experience with Simonds building my new home in Leopold . My second build with them in 5 years . Very happy in my new home and would recommend to anyone thinking of building check out Simonds. Show details ·  1

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Sam
SamVIC3 posts
  Verified VIC, Melbourne

Excellent customer service by our supervisor supo. Build quality is also very good. Highly recommended to choose simond in bulk builders. Totally satisfied with outcome of the product delivered by company. Show details ·  1

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Happy Investor
Happy Investor4 posts
  Verified VIC, Gippsland

We worked with Bethany Charles and Callum McKenzie on our build in the Bass Coast and it was an outstanding experience from day 1. Communication was excellent and site management - perfect! The site was always clean and tidy and Callum always had answers to any questions we had. Quality of the build is fantastic. And build time was very fast. We have built many houses and would happily build again with Callum, Bethany and Simmonds. Show details ·  1

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Camille S.
Camille S.
  Verified VIC, Gippsland

We signed with Simonds as our builder and the entire process went very smoothly. We had no issues and were very satisfied with their service. We have also referred a few friends to build with them. Highly recommended—great work! Show details ·  1

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Andrea B.
Andrea B.2 posts
  Verified NSW, Baulkham Hills

We completed our build with Simonds in May 2024. While we’ve loved the home, we did face some post-handover issues. Sunny from the maintenance team has been an absolute standout throughout this process. His ability to accurately diagnose issues and execute high-quality repairs is second to none. Sunny is consistently reachable and professional,… Read more ·  1

which made a huge difference during the post handover time. His work ethic and technical craft are exceptional, and he truly delivers a gold-standard service. A huge thank you to Sunny and the Simonds team for their persistence in getting our home perfect.

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Janet P.
Janet P.
  Verified VIC, Melbourne

We had an amazing experience building our first home with Simonds. Our site coordinator Fletch was exceptional—accommodating, transparent, and consistently going above and beyond expectations. Admin Shaneece was always easy to reach, friendly, and willing to help, making the entire process smooth and stress-free. Overall, we would definitely build again with Simonds. Show details ·  1

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Prateek
PrateekVIC5 posts
  Verified VIC, Melbourne

Just moved into our incredible new home. My family is stoked. It is a 60 square home in Chadstone, built to a high spec. The Simonds team have been nothing short of absolutely exceptional and amazing. Our designer, Brad really listened to what we wanted to achieve. I found the process a lot more open than the other builders - in that they were… Read more ·  1

really interested in seeing what they could do to modify the design to meet our needs. Brad had a lot of design knowledge, a lot of which now that I'm in the home, I can see the brilliance of - this includes simple things, that aren't so obvious, like the framing of rooms, or the use of bulk heads to create interest etc. He also remained interested throughout the whole build and was a pleasure to deal with. Then we worked with Alanah in colours, who held our hand through some big decisions - and was just a pleasure to work with. She really put as at ease. Then came the build. Starting a new home build is always a bit nerve wracking, but the team of Stephanie and Tom (supervisor) really made us feel confident at every step. Tom is a really passionate builder. He's the best builder I've worked with. It's clear that he's excited by building, and he's passionate about doing things well, right and on time. He was advocating the whole time for us, in getting the right standards achieved at every stage. He was open, honest, and I could see despite how busy he was, he was always trying to make sure he got a good result for us. That often meant on his own accord, he was pushing the trades to achieve high standards, even before we brought things up. This gave us a lot of confidence. In the end the quality is very good. The costs did not differ from the estimated costs - which was also reassuring. We couldn't be happier with that team, and I would be very keen to have the same team again on a future house. There are some things at handover still to be done, but I'm confident the team is making those things happen. Overall, we couldn't be happier with our new home, and hope the post hand over maintenance team is just as strong.

Latest follow-ups

vince h.
vince h.VIC6 posts
  Verified VIC, Melbourne

Be aware of this builder! They took over where Dennis Homes had left off after chasing them to fix issues with the house at the handover and after more than 3 yrs Simonds home has come back saying “it’s out of warranty”. This is excuse they have… Read more

used after taking months and years to come out to fix which shouldn’t be there at the start. Be very careful with Simonds

 Follow-up  · Still no action and all silent from a prominent builder

Simonds
Simonds    

Hi Vince, We are sorry to hear you have had an… Read more (+5 replies)

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louie shalevski
louie shalevski
  Verified VIC, Bendigo

Our driveway was painted by Simonds as part of a special that they had during our build. The paint started peeling within a few months and looked horrible. It took over a year for them to come out and repair and repaint the driveway and again… Read more

within a few months it peeled again even worse than before. I’ve reached out to their maintenance department (Vic North) to have it done properly once and for all and they have told me that management has said they are not going to fix it or do anything about it. We have 100sqm of driveway that cost us a lot of money. We originally raised this issue with them within two months of us moving in and we are now stuck with the cost of repairs ourselves. We feel Extremely let down to say the least.

 Follow-up  · I am so disappointed in Simonds regarding this matter I have at my expense had a professional evaluation at which he was could not believe the poor quality of not only the paint finish but the concrete driveway itself as it has multiple large structural cracks throughout It has cost me thousands of dollars to fix it and this is while I… Read more

Simonds
Simonds    

Hi Loui, Thank you for taking the time to speak with us… Read more

Charlie S.
Charlie S.2 posts
  Verified VIC, Melbourne

Shane Kelly was a fantastic site Manager. He followed through on everything he promised. I have no hesitation in recommending Shane and Simonds Homes. The house they built for us was built to a high standard and the finished product was exactly as… Read more ·  1

outlined in our contract - right down to the square door strike-plates that we requested. Every small detail was met. If ever I build again, I would go back to Simonds. Thanks Simonds team for everything you've done. Charlie Salvo.

 Follow-up  · Nothing to report...all went well as initially reported. Thanks.

Positive reviews

nil71
nil715 posts
  Verified VIC, Melbourne

My son built a house in the northern suburbs and, long story short, his original builder went into liquidation. The project was then taken over by Simonds Homes. His site supervisor, Ohan, has been excellent throughout the entire process. He is always well organised, communicates clearly, and genuinely follows through on what he promises, doing… Read more ·  1

his best to ensure everything is completed on time.

If you are lucky enough to have Ohan as your site supervisor, you will be in very good hands. Highly recommended.

A big thank you to Simonds Homes for the amazing work and support during a very stressful situation.

Project Home Builders

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Harry D
Harry D
  Verified VIC, Melbourne

I am happy that the supervisor who took care of repairing the concern that I raised took it seriously and professionally. He replaced the damaged roof sheet as required as the first supervisor who was incharge keeps repairing it and repainting it resulting to poor appearance. The roofing company did an execellent and clean work. The carpenter who… Read more ·  1

installed the eaves did good too. The paint touch up needs extra coating to cover marks from the repair. Overall I am satisfied.

Mahinda D.
Mahinda D.
  Verified VIC, Melbourne

The job was completed well upon walk-in. Matt Westlake has been an amazing supervisor who managed the house from start to finish with no problems. Usually you would expect some, but Matt made sure the house was perfect through every stage of the build. We are so lucky to have gotten him, thanks to him. The house was built in less than a year! … Read more ·  1

Thank you so much Matt and Simonds (especially Skie Luke & Bethany Charles for their admin work) for their involvement in this job at Aquarevo Estate, Lyndhurst!!

- Mahinda & Ruwani

Negative reviews

adriansteve a.
adriansteve a.
  Verified VIC, Melbourne

The competence of the Senior Project Administrator and Estimating Simonds Masterpiecehomes team was underwhelming. The processes applied demonstrated either a poor understanding of the building process or a lack of due care. We felt approximately $100,000 of a $1.3–1.4 million build was attributed to costs for works that were either unnecessary or… Read more

would not be undertaken in practice. I will highlight only two of the more significant issues, noting that there were numerous other less substantive concerns. First, we were quoted approximately $48,000 for an H-slab, screw piles, and additional footing reinforcement, despite engineering drawings specifying an M-slab as a standard inclusion. When this discrepancy was raised, the price was reduced by only $1,111, which we did not consider reflective of the true cost differential. Second, we were quoted approximately $55,000 for a detention pit and associated stormwater works, which we were told were required by council. We subsequently confirmed this was not the case. While Simonds’ engineers later identified a level-related stormwater issue requiring at least a pumped system, this could have been avoided through modest level adjustments or an application for dispensation to raise site levels, at significantly lower cost. Instead, we were pushed to proceed quickly, with the additional cost borne entirely by us. We acknowledge that the issues we raised were not straightforward and required careful consideration. However, this is precisely what we expected when planning to invest $1.3–1.4 million in a build. Rather than addressing these issues upfront, they were largely ignored, and we were instead pressured to commit to the next stages with additional deposit. Despite this, the Kinane display home is an appealing product with a well-considered floor plan. Sales and the Design teams were professional, capable, and positive to deal with. However, these positives were insufficient to address our overall dissatisfaction with Simonds.

Simonds
Simonds    

Hi Adrian, Thank you for taking the time to provide your… Read more

wniroshan
wniroshanVIC7 posts
  Verified VIC, Melbourne
Site Admin
Electrical & Lighting
Transparency

My experience with Simonds’ post‑handover service has been consistently poor. Defects identified at PCI and again at the 3‑month inspection remain unresolved more than five months later. The pattern is clear: issues that require costly fixes are delayed, ignored, or endlessly “under review,” with no meaningful progress. A good example is the… Read more

bathroom vanity lights. The construction plan clearly shows their correct location, yet the supervisor and electrician installed them incorrectly. Fixing this requires removing tiles, relocating the lights, and re‑tiling — a more expensive job. I raised this at PCI, but Simonds did nothing. At the 3‑month inspection, the maintenance supervisor said he would escalate it. Another month passed with no update. When I contacted the “customer success” line, I was promised a response within two days. No one followed up. When I called again, the representative simply repeated that the issue had been escalated — something I already knew — and admitted he didn’t even know who the manager was. This level of disorganisation and lack of ownership is unacceptable for a company of this size. The staircase coating is another example. We explicitly requested a water‑based clear coat and confirmed this in writing. Simonds used an oil‑based clear coat instead, which has a brown tint we specifically asked them to avoid. This issue has been “under review” for more than two months with no action taken. There is also the drainage assessment report, which the contract charges $610 for. Despite multiple requests over several months, Simonds has still not provided the report. At this point, it is reasonable to question whether the assessment was ever completed. These are not isolated incidents. Simonds even sent a maintenance person who arrived late, had not read the list of items he was supposed to fix, and showed up without the materials needed. One task involved replacing several faulty door locks. He left to buy locks and returned saying the nearby stores were out of stock. It was clear he was unprepared and the visit was a waste of time. Across every interaction, the same issues appear: poor communication, no follow‑through, lack of accountability, and an unwillingness to resolve defects unless pushed repeatedly. Based on my experience, I cannot recommend Simonds to anyone expecting reliable post‑handover service or basic professionalism.

Simonds
Simonds    

Hi Wniroshan, we're very sorry to hear that this has been… Read more

prue.saballa
prue.saballa
  Verified VIC, Melbourne

Simonds took over our build from PDH after liquidation - at Frame/Lock up stage. We signed Nov/2023. They did not do anything until Mar/2024. There was little to no comms on updates unless we initiate to ask for updates. Had we not forced them to finish the house we would not have moved in end of Nov/2024. Our superviso made a lot of promises… Read more

to fix the issues before handover including sloppy paint jobs, broken doors, missing toilet and very loose towel rails. All part of inspection reports. We even reached an agreement for them to fix the issues that are mainly not within the acceptable limits. None of it happened. We had to raise it as maintenance request for those inspection reports/sloppy jobs to be fixed.

While I’m appreciative of Simonds for taking over the house, it felt like we owed them for the work, but we don’t! They were literally paid to do the job.

Overall, we won’t build with Simonds ever again.

Simonds
Simonds    

Hi Prue, Thank you for taking the time to share your… Read more

Recent reviews

Jay
JayQLD
  Verified QLD, Loganholme

Tom, Jess, and Chantelle have been absolutely amazing throughout the Pre-build process so far. Their professionalism, clear communication, and attention to detail have made everything run smoothly and given us great confidence every step of the way. They’ve been approachable, responsive, and genuinely committed to ensuring the best possible… Read more ·  1

outcome, which has made the entire experience both enjoyable and stress-free so far.

I will provide more information as we go...

Brett
BrettVIC5 posts
  Verified VIC, Geelong

Maintenance supervisor was communicative and willing to address faults and issues after construction was completed. He kept to arranged timeframes and was prompt in having the subcontractors carry out works. Show details ·  2

Madge Z
Madge Z
  Verified Simonds

Kyle from the Springfield office was great to work with. He knew what he was talking about, was clear and efficient with his communication. He made it a smooth process, and was patient as being a first time build process I had lots of questions…. I’m onto the next process now with a new case manager and if I continue to get the same level of professionalism I’ll be super happy. Show details ·  1

Prakash Adhikari
Prakash AdhikariNSW
  Verified QLD, Loganholme

Kyle was very knowledgeable and supportive in achieving our house according to our budget and requirements. He was always available and able to answer our queries with his extensive expertise. Show details ·  1

Nick Chrisafogeorgos
Nick Chrisafogeorgos
  Verified VIC, Melbourne

It was an absolute delight having Emilia Gale and Matt Westlake on my team. They really put me at ease at every stage and responded so quickly, always putting my mind at ease. Thank you for making it as cruisy as possible. Bless you both!! Show details ·  1

Ruchi
Ruchi
  Verified VIC, Melbourne

We’ve had the pleasure of working with Chandra on building several homes, and each experience has been nothing short of excellent. Chandra brings a rare combination of professionalism, attention to detail, and genuine care to his work. From start to finish, he ensures everything runs smoothly and always keeps our best interests in mind. What… Read more ·  1

really stands out is his commitment and reliability—he goes above and beyond to deliver quality outcomes without cutting corners. His communication is clear, honest, and consistent, which makes the entire process stress-free.

We truly value the trust we’ve built with Chandra over time and wouldn’t hesitate to recommend him to anyone looking to build with confidence. Looking forward to many more projects together!

Sherin
SherinQLD4 posts
  Verified QLD, Loganholme

My experience with Simonds started off really well, and I’d like to take a moment to thank a couple of people who made the process much easier. Tom from the Flagstone Display was very helpful and patient while guiding us through choosing the right floor plan, and he supported us with the initial modifications we wanted. Jess from the Gallery was… Read more ·  3

amazing—she really saved the experience for us after two very disappointing gallery appointments. She helped us a lot with selecting finishes and made sure everything stayed within our budget. However, unfortunately, we ran into an issue after signing the contract. There were a few notes and changes that we had discussed and were assured would be updated. But when we received the final drawings, we found that those changes had not been included. For context, due to personal circumstances, we had signed the contract before attending the Gallery, which we appreciated, We were also under the impression that any remaining selections and agreed changes would be reflected afterward. When we requested to have them corrected, we were told that we would need to pay administrative fees, and that making these changes would delay the construction start by around 6 weeks. I hope there can be more clarity and accuracy in reflecting agreed changes from the beginning, to avoid unexpected costs and delays.

Siddharth Rao
Siddharth RaoVIC2 posts
  Verified VIC, Melbourne
Plumbing & Waterproofing
Electrical & Lighting
Flooring

Our Construction Journey to build our first home started in Sept 2025. I would say we were fortunate to have dealt with Field Supervisor Rikk he has been extremely delightful and we are short of words to express our gratitude. This was a big move for us as we were moving from Springvale to Tarneit, we were not in a position to have many site… Read more ·  1

visits or inspection due to the distance and work commitments. We never felt the need to it as Rikk was always upfront with us and was always ahead of schedule. (Man of very little words). Whenever we visited site, we found the area neat and clean. He is very professional, humble and is a good listener with explicit attention to detail, and any request we had for him to action our request would be completed the next time we visited site. We received the house well ahead of schedule and I would definitely recommend Simonds and Rikk to anyone who is looking to build their house in Australia.

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