Helpful, took worry out of the move – Moved Melbourne to Wellington NZ, only part of a household. Helpfull hints and up to date docs on their web site. Survey, quote, easy. Pack and pickup polite and friendly. My worry was how long it might take to make up full container but operations people kept me in loop. Suddenly at 7 weeks it was go and got ship advice. Able to track container ok. Wellington partner of OSS Transworld, fast, polite also, no problems. So two and half months overall. No breakages!