Kirrilee P QLD 4 posts
Transparency
Customer Service
Application Process
Timeliness
Online Tools
Fast friendly professional customer service and didn't have to wait on hold for long - thank you for taking the time to explain how to use the online portal.
- Loan Type: Fixed Rate
- Loan Start Date: January 2026
- Loan used for: Refinancing
Kirrilee P
No worries. Being in a customer service industry myself, I value great customer service when received. Keep up the great work.
Pepper Money
Thank you!
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Hi Kirrilee, We're delighted to hear you received fast, friendly, and professional service, and that your wait time was minimal. It’s great to know our team was able to take the time to clearly explain how to use the online portal. Kind regards, Mile