Satish V.
Satish V.NSW2 posts
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Port Macquarie Stroud homes make you feel Proud and Builder Mr. Joel make your dreams Royal – We Sam and Maddy living in Portmacquarie-2444 would like to share our Experience with Stroud homes. Stroud homes build our property in Thrumster last year 2018. Everything went smoothly in each and every aspect starting from signing the contract till handovering the building. Stroud homes Portmacquarie completed the construction in a timely manner with all specifications and quality inclusions as mentioned in the builders’ contract and agreement. Before signing contract with Stroud homes we were attracted and approached another corporate builder because of promotional deal they offered.We paid an initial deposit of $1500 to get plans and specifications.The other builder hides the construction costs in each and every aspect and mentioned some of the items were free in the promotional deal. After paying deposit of $1500 that builder keeps on adding costs even for those promotional items which they mentioned absolutely free. When we approached Joel director of the Stroud homes he gave the quote black and white without any hidden costs. Besides building construction he also took care of Landscaping, Turfing, Blinds, fencing, ducted air conditioning, Driveway. Both of us working full time and asked Mr. Joel to take care of everything. Mr. Joel gave us just one quote for each and every item what we needed and most of the builders won’t do all these jobs besides building construction. We have to find different trade persons for the above mentioned jobs. Finding qualified trade persons take lot of time and bit hectic to get invoice for each and every job and we have to exercise lot to follow up. He gave each and every thing as promised in the contract and finished the building beyond our expectation. The Voxer communication what they offer is really good and gave us up to date information about the various stages of construction with photos. I never ever regretted for losing $1500 with another builder as the quote i got from Stroud homes is far better than what i got from other builder. We saved couple of thousands by proceeding with Stroud homes. We had made the right decision by proceeding with Stroud homes,Port macquarie. Both Alla and Joel directors of Stroud homes are very friendly and helped us in each and every aspect. The property was occupied by the tenants from known reference on the next day once we got the keys from Stroud homes. The tenants were so happy with the home and extended their lease by one more year because of the attractive features and quality inclusions given by our Builder. I leased the property to Tenants without a property manager and tried to manage on my own as i got our tenants from a well known reference. We had got few issues about the maintenance and cleanliness of the property. Mr.Joel advised me to find property manager instead of managing on my own. Once i find the property manager i came to know that my property was maintained by the tenants very well and all issues were sorted. I never forget Joel for the advice he offered me. Both Alla and Joel were very kind to us and did a good gesture for fixing the dent in our investment property caused by tenants. They also fixed the dent in our own home free of cost even though my own home was constructed by another builder ages ago. Alla director of Stroud homes is an amazing personality and always respond to customer concerns promptly and quickly. Her attitude towards their customers is always positive and gave me all the information whatever i requested. She always responded to all my queries in a timely manner and very few builders would do like that. She responded promptly to my request and arranged annual inspection of my property to fix the things that comes under builder warranty and maintenance. Her customer service is beyond my expectation and i never hesitate to recommend Stroud homes because of her exceptional customer service. I strongly recommend Stroud homes port Macquarie because of good customer service and positive attitude towards their customers. Still we are maintaining good relations with them because of their kind gesture to their customers. If you want everything in a single quote just go with Stroud homes without any hesitation. Stroud homes are competitive with other builders. Stroud homes look after each and every aspect without compromising quality. They take all your headaches and tensions away from you and you really no need to bother to follow-up for anything and at the end you will get peace of mind. Lastly Port Macquarie Stroud homes make you feel Proud and Builder Joel make your dreams Royal . Sam and Maddy 21st June 2019

  • Build Stage: Post-Construction
  • Construction End Date: April 2018
Stroud Homes
Stroud Homes    

Hi Satish, Thanks so much for leaving us your detailed review! The Stroud Homes Port Macquarie Team and I really appreciate it. I’m so happy to read that you loved our black and white quotes, where what you see is what you get. There are no hidden fees, no inflated prices and no gimmicky promotions just real pricing that everyone can understand. It is fantastic to hear that the Voxer app worked so well in keeping you updated and informed on your build progress. Joel and Alla’s priorities are to establish good relationships with customers and build outstanding homes. I am thrilled to read that both Joel and Alla were accommodating throughout your build and were always happy to assist you. Thanks again for leaving us your review. Kind regards, James Stroud

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