Great experience building first home – We chose to build with Stroud over others based on the great inclusions and excellent communication. One of the biggest factors was that we always felt like valued customers and the staff made us feel like our build was as important to them as it was to us.

The build progressed at a pace beyond our expectations and was completed well ahead of the 16 week guaranteed timeframe.

We were always kept updated with Voxer including voice and photo messages and any issues or concerns were addressed promptly.

The only negative would be that some of our verbal discussions didn't seem to translate onto the plans and into the contract. A huge priority for us was side access but at the end of the day the space left for the side access on the plan wasn't actually big enough and by the time we realised the slab was already down. This was our fault for not picking it up on the plan but we felt that this could have been communicated better to us rather than letting us think we were getting something different to what the end result would actually be.

Overall we are very happy with Stroud and it has been a great learning experience. The staff at the Sunshine Coast are all excellent and we feel like we built up a great rapport with Dan, Sarah and Shane.