Do I have to give Coles Car Insurance even one star? – I am making a small claim for a single vehicle accident. Under $2000. The first repairer we were sent to by Coles Car Insurance had closed down. They would not accept the quote from the second repairer they sent us to (after we had to chase them up, having not heard from them for an unacceptably long time) and now Coles Car Insurance will not accept the quote from the third repairer they sent us to. We've just been given the details for the fourth (yes, you read that correctly) repairer. Wish me luck and please guess what is top of my to-do list once I do manage to sort this all out. Have nothing to do with them. There's something seriously wrong about the way they do stuff. Hopeless.
- Insurance Type: Comprehensive
- Plan covers drivers under 25: No
- Claim Made: Yes
- Car Model: Honda Jazz
- Claimant is the policy holder: Yes
- Claim Date: August 2019
- Claim Approved: No
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Hi Brendan, thanks for getting in touch. Could you please PM us your contact details and claim number so we're able to have our Claims Team follow this up?