samir p. SA 2 posts
Transparency
Customer Service
Value for Money
Worst customer service. worst people to talk – I requested to them to cancel my policy but they are taking too long to process it. They keep holding my phone for too long. Moreover they are deducting one more premium which I am not liable to pay. I pay for premium at the start of the month which I am insured. I am not paying premium at the end of the insured month. This simple thing they do not understand. They even do not know how to talk with a customer. I never go back to SGIC in future. never ever.
- Insurance Type: Third Party Property Damage
- Plan covers drivers under 25: No
- Claim Made: No
- Car Model: Mazda 121 DW
Extra Information
Monitored by SGIC Insurance
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Hey Samir. Sorry to hear about your experience, this is certainly not what we would expect as a policy should be able to be cancelled on the spot. If you would like us to look into this for you or provide feedback, please contact us via facebook messenger at this link : external link . Just let us know you're from Product Review ~ Lizzy