No customer service – Wasn't set up with the proper policy made a claim that was rejected then I canceled it someone was going to call me to discuss my rejected claim and that didn't even happen what a joke.
- Insurance Type: Comprehensive and Third Party, Fire and Theft
- Plan covers drivers under 25: No
- Claim Made: Yes
- Claim Date: April 2019
- Claim Approved: No
That was already ment to happen it has been two weeks now so I wouldn't worry.
Not a problem Craig, if you do change your mind please do not hesitate to get in contact with us. ~Nada
I tried too but that's what my complaint is all about there is no follow up.
Craig we are offering to follow this up for you, however we know the trust has been broken with this experience. If this something you would like me to chase up for you please reach out with your details. Happy to help any way I can ~Nada
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Hey Craig, thanks for sharing your claim experience with us. We don't want you feeling left frustrated after trying to make a claim. We are more than happy to chase it up for you. Please PM us your details through facebook by going to external link along with your claim details so I can get someone to contact you ASAP within the next couple of business days. ~Nada