We love our new home – When my husband and I decided to build our 1st home we found the building process incredibly overwhelming, so many builders who offer so many different inclusions, until we found Stroud Homes (Sunshine Coast). Right from the beginning Dan & the Team worked with us to get our design perfect within our budget without missing out on a few of our luxuries. Once the building processes started we were kept upto date with weekly reports, (How we miss Friday update). The team work hard & quickly, Shane (the site supervisor) is very approachable, articulate and very organised being able to plan work around different conditions e.g weather etc. The building site was always kept remarkably clean even with a bunch of tradies coming and going. If any issue arose Shane immediately contacted us and we were able to quickly find a solution or an improvement. The office staff are amazing, so easy to just pick up the phone and ask any question. Sarah in particular is always very friendly and willing to help no matter how big or small the topic might be. Throughout the build Shane shared his ideas of functionality understanding what we wanted to achieve in our home, always happy to talk to us and made us feel like his only customers.
Our home looks amazing and we love it!!!!
We would definitely build with Stroud Homes again, but for now we will enjoy our new home.
Thank you Stroud Homes another happy customer.
- Construction End Date:
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Townie - Thanks for your kind review and for mentioning the efforts of Dan, Sarah, Shane and the team. I know they will appreciate the recognition. Dan mentioned that unexpected issues did come up during the build and that you were very good to work with in dealing with these issues. Apparently we somehow missed a zone on the A/C system - thank you for being understanding while we got things back on track, And apparently the dishwasher we'd supplied didn't last too long. We hope that we got that sorted out quickly for you. It's always annoying when things play up when you just want to settle your new home. After handover, the products in the home are all being used for the first time, so it is a common time for things to play up. To me, the most important part of your review is that you felt like you could "pick up the phone and ask any question". That goes a long way to creating a good working relationship through the build. I'm also really happy to see you mention the "friday update"! We find it works so well for everyone, in our team and yours to wrap the working week up by answering 3 questions - what happened last week, what is going to happen next week and the details of anything not going according to plan (of which there is always something!). Thanks again for your kind review Townie and I'd like to wish you lots of good times and many happy years in your Stroud Home! Kind Regards, James Stroud