JayV
JayV2 posts
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Impressed – Thanks to Yarren (the owner) and the team at Stroud. The level of service during our build was amazing. They gave us a bespoke home and nothing was too difficult for them to implement. We had the freedom to modify and shape our custom house as we liked.

We spent months working on the design plans with the team so that everything was squared away. Stroud even shared a powerful software tool so that we could add and manipulate our plans in 3D. We had minimal defects on our very complex home and every defect has been rectified. Yarren and the team have gone above and beyond with an attention to detail well after the initial warranty period.

We went to a few different builders before deciding on Stroud. Our experience was that the owners did not make themselves available. We met one competitor's owner once and that was when our paths crossed in the doorway of the office. Yarren was always available, involved and ready to answer questions and concerns. Every trade was skillful, professional and courteous, to the extent that one local technician with 25+ years of building experience remarked on how true and plumb our window frames and cornices were.

  • Build Stage: Post-Construction
  • Construction End Date: March 2021
Stroud Homes
Stroud Homes    

Hi Jay, Thank you for taking the time to sing your praises of Yarren and our Coffs Harbour team! It’s always brilliant to hear when our teams go above and beyond for their clients and create a home that meets all their needs.

At Stroud, we believe in providing an exceptional level of customer service, alongside a consistently high standard of communication, and I’m glad this was evident throughout your build. I’m so happy to hear that your custom home was planned in such great detail and that the team continued to provide you and your family with quality service, even after the initial warranty period had ended.

I’m delighted that your time with Stroud Homes Coffs Harbour was so overwhelmingly positive. Wishing you nothing but happiness and everlasting memories in your new Stroud Home!

Kind regards, James Stroud

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