Stroud Homes NSW, Coffs Harbour

Excellent staff and very professional, the build was perfect and we got updated weekly, we would recommend Stroud homes Coffs Harbour to anyone looking for a new home. Perfect start to finish Show details ·  1

Stroud Homes Coffs - Thank you – We built with Stroud Homes 2021-2022, during the time so many builders were having issues with materials and trades. We were so pleased with the way our whole build was handled start to finish! From the initial plan stage - which we made about 100 changes - to the end product. Nothing was ever an issue, the team are responsive and so… Read more ·  1

knowledgeable! All we ever heard were the nightmare stories of building a home and we were so glad we didn't have that experience!! Thank you to the whole team, you are amazing. The quality of our home is excellent and even three years later we have had no issues. We would absolutely not consider building with anyone else in the future!

Thank you Stroud Coffs Harbour – We are so in love our new home! Yarren, Erin, Gus, Tim, Krystal & James we can’t thank you enough. From day 1 when we decided we were going to build with Stroud Coffs we felt supported. Tim your advice was spot on with flipping the plan & we have the best Alfresco area to accomodate our big family! Krystal omg you’re amazing! Thank you for… Read more ·  1

everything you’ve done for us. You helped us so much & you’re an absolute asset to Stroud! James thank you for being so calm & making sure that our home was finished to the quality it is. We miss our Friday calls! Yarren we are sorry that we thought you were the pool boy!!! Thank you so much for our beautiful home. Thank you for listening to our requests to change the plan. The pantry/mud room is just the best. You & Erin should be so proud of your team. Thank you for our beautiful gifts. We were so overwhelmed at handover we didn’t acknowledge them. Wow to get all of you to hand the keys over was also so special. To every Tradie that worked on our home Thank you we are so happy Cath & Col

Construction Build – Our journey started with Tim at Stroud Homes Coffs Harbour, nothing was too much trouble for Tim, he answered the 100 plus questions that we had and took the time to view our land and provide the best options for what would suit the site. A plan was put in place and the journey began! We then had the pleasure of dealing with “The Boss Man”… Read more ·  1

Yarren, who took the challenge on with what was going to be not so much of a straightforward build! Problems showed themselves early on and Yarren went into “problem solving mode” from the get go! Lots of backwards and forwards with house plans, driveway permits and council and the problem was solved! First we had to retain the back of the block, a big job and one that I can say looks amazing! Everything from the start went seamlessly and Yarren then passed us on over to James, who continued with the impeccable service and updates through to the final handover day! A proud moment and in the absence of my husband, who was not able to make it on handover day, I had the pleasure of sharing with James and Yarren! I would not hesitate to refer Yarren and the team to anyone who is considering a new build and wants to have the reassurance of some one who will work with you, get the job done and the satisfaction you will have will be one to remain with you! Thank you all so much for making our dream become a reality.

Outstanding Experience with Stroud Homes Coffs Harbour - A 5-Star Builder! – My journey with Stroud Homes Coffs Harbour has been nothing short of exceptional! From the moment I decided to build my dream home, their team made the entire process smooth, stress-free, and enjoyable. I can confidently say that choosing Stroud Homes was the best decision I could have made for my new home construction. The level of… Read more ·  1

professionalism displayed by the entire team, from the sales consultants to the builders and support staff, was truly impressive. They were patient with all my questions and provided expert guidance throughout the planning and design phase. Their attention to detail was evident, and they listened attentively to my vision for the house. The quality of construction is second to none. Stroud Homes Coffs Harbour utilises top-notch materials and skilled craftsmanship, resulting in a home that not only looks stunning but also stands strong and durable. I am confident that my home will remain in excellent condition for years to come. One of the standout features of my experience with Stroud Homes was their transparent communication. They kept me informed at every stage of the construction process, providing regular updates and addressing any concerns promptly. This level of communication fostered trust and confidence in their work, and I always felt like a valued and respected client. The project was completed within the agreed-upon timeline, and there were no surprise costs or hidden fees. Stroud Homes Coffs Harbour adhered to their initial pricing, demonstrating their commitment to integrity and honesty. I cannot praise the customer service enough. The team went above and beyond to ensure that I was satisfied with every aspect of my home. Their dedication to delivering a personalised and tailored experience is truly commendable. Lastly, I must mention the stunning result - my dream home turned into a reality! The attention to detail, thoughtful design, and superior craftsmanship have left me in awe. It's even better than I had imagined, and I can't thank the team at Stroud Homes Coffs Harbour enough for bringing my vision to life. In conclusion, if you're looking to build a home in Coffs Harbour, I wholeheartedly recommend Stroud Homes. Their commitment to excellence, professionalism, and customer satisfaction make them stand out from the rest. They have exceeded all my expectations, and I couldn't be happier with the result. Thank you, Stroud Homes Coffs Harbour, for making my dream home a reality!

We love our new home – We cannot express how happy we are with our new home, absolutely love it. It was our first ever build and our experience commenced with Tim , a lovely bloke who worked through the huge selection of plans , until we found the one to meet our needs and preferences. We were able to make some changes without any problems. The communication with the… Read more ·  1

lovely office and admin staff, particularly Erin,Krystle and Amy was amazing, we had many questions and they were always able to answer them to our satisfaction.The weekly Friday updates regarding our build were always followed with progress photos . Yarren the owner and James our build supervisor were very generous with their time and responding to our requests. We can’t recommend Stroud Coffs Harbour enough, they are a cohesive team who work with clients closely and take pride in their work.

A beautiful Home – We built a modified Inverell 312 design. We have to say from the word go they were excellent. Tim from sales was great and helped us right through the initial design phase We made so many changes to the design which was never a problem . James the supervisor rang us every week on Friday with updates and sent photos of the progress to us… Read more ·  1

throughout the build.

We even made a few changes during the build without any dramas. As with any build there where some issues we encountered but James and Yarren were able to sort those out as we went. The Carpentry work that was done is some of the best I've seen and I've been in the building game for 30 years We love our beautiful home and are so are glad we went with Stroud Homes Coffs Harbour We highly recommend the team at Stroud homes

Impressed – Thanks to Yarren (the owner) and the team at Stroud. The level of service during our build was amazing. They gave us a bespoke home and nothing was too difficult for them to implement. We had the freedom to modify and shape our custom house as we liked. We spent months working on the design plans with the team so that everything was squared away.… Read more ·  1

Stroud even shared a powerful software tool so that we could add and manipulate our plans in 3D. We had minimal defects on our very complex home and every defect has been rectified. Yarren and the team have gone above and beyond with an attention to detail well after the initial warranty period.

We went to a few different builders before deciding on Stroud. Our experience was that the owners did not make themselves available. We met one competitor's owner once and that was when our paths crossed in the doorway of the office. Yarren was always available, involved and ready to answer questions and concerns. Every trade was skillful, professional and courteous, to the extent that one local technician with 25+ years of building experience remarked on how true and plumb our window frames and cornices were.

Extremely Poor Workmanship- Appalling customer service!!! – I have been holding out on posting this review as I have been holding onto hope that all would be rectified and our home would be the quality home we were lead to believe we were signing up for. Unfortunately after giving ample opportunities for Stroud to deliver the quality work that was advertised/promised and paid for, we have been given what… Read more

you can only describe as no pride or care in workmanship throughout our home. The owner will not acknowledge they have left us with a very poorly executed home. He continues to say that he is happy with the home- even though there is not one person who has seen it that isn’t disgusted by the workmanship of a ‘professional’ building company! I really am extremely saddened to be writing this post, as our initial experiences were wonderful. We never in a million years dreamt we would end up with anything but love for our home building journey. But once we hit construction stage it all began to fall apart. To sum up an extremely emotional and difficult journey; we had four site supervisors (including the owner himself). We had ample mistakes in construction. With no appropriate communication about these issues. No acknowledgment/apology. Overall very poor communication with no customer service focus. I could detail our experience further but essentially we chose this company because of their reputation for quality, however, all we have repeatedly heard in response to reporting sub par items and our pleas to have them rectified is “it is within minimum standards tolerances”. So in their own words their standard is to build to minimum standards. But our homes finishes, most certainly do not even meet minimum standards. The work is appalling!!

Beyond our expectations! Our dream home! – We decided to build with Stroud Coffs Harbour about 2-3yrs ago, we have been in our beautiful home for nearly 6 months and it has by far exceeded our expectations! We built the Hudson and put our own Hampton’s twist on it, with the help of Stroud. It is Stunning to say the very least. From the beginning we knew we were being looked after by a very… Read more ·  1

professional team, nothing was ever too much trouble and everyone we dealt with at each stage were extremely pleasant, accommodating, available and more than helpful. The quality of our build is what stands out to us the most, it is the most expensive project you will ever undertake and we are extremely happy with the end result. Stroud keep you well informed about costs throughout the entire build. There were definitely issues along the way, with Covid and unforeseen weather, Stroud kept us informed the whole time and importantly kept us calm and reassured, what more can you ask. We highly recommend the Coffs Harbour Stroud team to build your family home, you will not find any better! We would easily build with Stroud again!

Professionalism – We had the unfortunate experience of just doing prelims with Stroud Coffs Harbour, thank god we did not go with them. I paid prelims and could not use any of the reports anywhere else after being assured that we were able to. And what's even more concerning is that the owner agreed to a refund then went back on his word. Extremely poor service. Show details

House hunt – Stroud homes have been very supportive and understanding throughout the process. All staff members have been welcoming when visiting the office and go beyond to assist/help with any issues. Their product is of the highest standard and I would have no hesitation in recommending them to other clients. Show details ·  1

Honest and trustworthy – From the "Concept 2 Creation" of our home, Stroud Homes COFFS HARBOUR were brilliant. They were honest, reliable and trustworthy, guiding us through each step of the way as required. All our queries were answered promptly and all staff members were always more than happy to help. As with any building project there are always obstacles along the… Read more ·  1

way, these were handled professionally. We have lived in our home for two months and are both very happy with the quality and workmanship from both the team and the trades of Stroud Homes COFFS HARBOUR. We have had a couple of minor issues after handover and once again these were dealt with very promptly and rectified same day. The cost of construction was as quoted with no hidden costs, Stroud Homes COFFS HARBOUR were upfront and honest about ALL costs involved. A special mention to James - the worlds greatest supervisor. James was always honest, upfront and extremely helpful. He guided us through each step of construction, answering all our questions, he is such a pleasure to deal with and a top bloke! A true credit to Stroud Home COFFS HARBOUR.

Just So Happy! – I was so impressed with Stroud Homes Coffs Harbour from day 1. They allowed me to design my very own amazing home and then they made my dream come true. All to budget and no hidden costs at all and I was very impressed with their flexibility too. Thank you. Show details ·  1

Highly recommend! – A late review, but perhaps a different perspective as we have been in our home, built by Stroud Homes Coffs Harbour for 3 years now. We can not only comment on the build process but also the quality and after built customer service provided by the team. The whole process from choosing our plan to the handover was seamless. We were constantly… Read more ·  1

impressed by the quality of all the trades from the excavation work through to the final fitout. We had a few variations to the plan, but these were handled professionally and costed and agreed upon before work was done. 3 years on and after the excitement of moving into a beautiful new home has faded (a little), we can honestly recommend Stroud Homes Coffs Harbour to anyone who is looking for quality and professionalism when building their new home. At the 3 year stage we are as happy today as the day we moved in. The key to confidence when working with this team is that you receive excellent communication from the owners Yarren and Erin and you are in contact with the site supervisor at all stages of the build, which in our books...is gold!

On time.Excellent workmanship – A truly trustworthy builder along with his tradies we found in Stroud Homes.Workmanship to a high standard.All through building process was handled very professionally with weekly updates.No hidden costs or extra requests for price hikes. Show details ·  1

Great team, support & knowledge! – We found our experience with Stroud Homes to be nothing short of perfect. From the onset, Stroud were very committed to creating a functional & gorgeous home for us and focused on transparency. With us being new to the build process, they explained everything in layman's terms to us so we knew what we were signing up for & had full confidence… Read more ·  1

when handing over money & our vision. They supported our ideas yet gave us practical advice so we would end up with a home that is long-lasting, visually stunning, yet actually liveable.

They were honest with us when we were dreaming, and pushed our design vision when we played it safe. We gave them our budget & we worked closely together to include what we wanted in the home, but to also be mindful of costs. They are very transparent when it comes to pricing & the process, giving you a full itemised list of costs when designing the home and being very clear when it comes to expectations & timing etc. They also over-price where possible to avoid bill shock whilst you build, which we immensely appreciated... In our research phase, we found that some other builders initially could come off as 'cheaper' but with the possibility of additional hidden costs & prices creeping up throughout the build. We definitely felt like we were getting honesty, quality & a long-lasting house build.

They also worked very closely with us to create a custom house build because of the irregular shape of our block of land. The team spent countless hours with us - developing our dream home - without asking for upfront custom plan deposits etc. We never got the feeling that Stroud were ever pushing to close a sale or that we weren't a valued customer to them. No matter our request (and we had many!) and no matter the task, they were always very confident in their decisions, supportive & willing.

Overall, they are a very supportive & talented team that we would recommend to people in a heartbeat. We look forward to designing (+ building) a home with Stroud again in the future :)

Everything we wanted - modified Kentucky 348 – From start to finish the Coffs Harbour stroud team went above and beyond to ensure all of our requests were met with a smile !! With minimal issues the build was completed in a professional manor above all our expectations. We were kept informed with updates on weekly basis as promised from start to finish- building a house was a massive somewhat… Read more ·  1

daunting task that was made easy by Yarren and his team. I would highly recommend the Coffs Stroud team !!

Our beautiful new home – The supervisor and management on our build were very professional returning our calls and checking in with updates every week. Nothing was ever a problem even with changes mid way. Tradesman were all of the highest quality. Our final cost was exact to the quote with added variations by us. Show details ·  1

Modified Inverell 280 was redesigned by us and looks perfect – From start to completion the build went extremely well with very minor issues, the quality of the work is above standard and any minor items where rectified very efficiently by the project manager, as stated above all issues no matter how minor or major we are completely satisfied with, the cost of the build was pretty much on budget and we are happy with that. Show details ·  2

Loving our new home – We were kept informed every week with updates, photos. Nothing was a problem, the site supervisor was amazing, went out of his way for us, the end result is amazing, can’t fault it. The cost was the same as quoted. Would highly recommend Stroud Coffs Harbour. From the beginning till the end, all the team were extremely friendly, and helpful. Show details ·  1

Excellent Team – We were really happy and impressed with Yarren and Tim with the advice and help they provided while we started the process of building. Whilst we didn’t make it to the build stage due to unfortunate circumstances these guys were totally amazing. Tim helped us come up with a plan that had everything we wanted in a home and Yarren was extremely… Read more ·  1

helpful with us sorting through some issues.

We would not hesitate to recommend this team to anyone wishing to build. They are very professional, helpful and nothing is too much trouble.

Thanks guys.

Happy homeowners – We are very happy with our new Stroud home, it is everything we wanted and expected. The build was managed expertly , we were continually updated and consulted on every little issue that arose , and the tradesmen were all friendly and did their work well. The final cost was what we had expected. Show details ·  1

Quality Home, Hassle Free Build – I’ve built several homes over the years. This build was completed in 20 weeks and was underpinned by consistent communication, commitment from the Stroud Coffs Team and pride in their work. There were no issues at all during the planning stage and throughout construction. Everything the Stroud Team said they would do, they did. This build took… Read more ·  1

place when I was in lockdown in New Zealand for 10 months so the communication and progressive photos were critical. I was informed and updated throughout the build. We have already commenced discussions with Stroud Coffs Harbour for our next build - that speaks volumes about our level of satisfaction.

Just as good as the last one!!! – Our second build with Stroud, and once again, the team did not let us down!! Attention to detail and on time, if not a couple of weeks early ... It wasn't broken before and still isn't - when you build with Stroud you are kept in the loop the entire time and are never left wondering!  Show details ·  1

Highly recommended – Overall it was a very positive experience to build with Stroud Homes. Yarren and the team brought useful suggestions to the table to enhance the look and functionality of the home. The build was completed ahead of schedule to a high quality and everyone at Stroud was very professional and responsive to all needs/concerns. Plenty of opportunities… Read more ·  1

to view the home during construction and good systems were in place to facilitate communication. We would be more than happy to build with Stroud again.

Quality built family home ! – We approached Stroud Homes Coffs Harbour to build our new home and the rest seemed to fall in place. We built on a steep block with one building envelope which meant meeting council requirements well beyond standard. Yarren, Erin and team managed the entire build without one hiccup. The communication was continuous, honest and open which allowed smooth sailing throughout the journey. The end result; an exceptionally presented family home. Show details ·  1