Great Experience - Fabulous New Home – From the first contact with Sales right through to our Handover in May 22 we have been delighted with the professionalism, communication and quality of build we have received. All questions were answered promptly and followed up with relevant paperwork. I knew exactly where we stood financially and also the progress of the build at any given time. This is the second time we have built, and this experience has been stress free and we have enjoyed the whole process. The communication has been exceptional and when there has been a small hiccup, we were contacted immediately and advised on the course of action to fix it.
I work in a similar industry and when our house price increased before we signed our contract, I was not surprised, I was seeing the same increases in my workplace, in fact the increase to our build cost was less than i expected. I was happy to sign at the new price. The only changes to cost have been due to our own requests for variations along the way, all of which were thoroughly documented. As I said earlier, I knew where we were placed financially at all times.
Having previously built with a budget builder and been swamped with extra costs before and after the build, I decided I would go with a company that could provide me with a quality build that I could just walk into with no extra work to be done.
Stroud Bundaberg delivered and I LOVE everything about my home, although still uncertain about my pendant lights LOL (but they were my choice ).
Yes, i would build again with Stroud Bundaberg !
- Build Stage: Post-Construction
- Construction End Date: May 2022
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Hi Cheryl, Thank you greatly for all your kind words regarding our Stroud Homes Bundaberg team. It’s brilliant to hear that you’re not only thrilled with the finished product of your home, but that you had a pleasurable experience during your entire build. We pride ourselves on our communication and transparency so we’re grateful to hear that this was evident through your interactions with our team.
We appreciate your acknowledgement and understanding of the minor pricing variations throughout your build. There have been a variety of challenges in the building sector over the last few years, including increases to the cost of materials so your patience and understanding goes a long way.
It’s an absolute pleasure to hear how happy you are with your new home and we wish you many years of enjoyment. And in my opinion, pendant lights are always a great statement piece! I’m positive that once you’re all settled you won’t be able to imagine your home without them!
Kind regards, James Stroud