77LADY
77LADY
  Verified

We're Stroud and Proud !!! – Initially we found a new estate in a location that really appealed to us. After settling on a suitable block of land to build on we needed to find a reputable builder that we felt confident to build our home. We had seen the Stroud advertising signs and the new display home at Jimboomba Woods. Our interest led us to the Stroud website looking through their many designs. We were specifically looking for a design suitable for dual living and came across one that we could customise to meet our needs. We went to the office at the display home and spoke with Bryan who we found welcoming and very easy to talk to and he advised us that we could make as many changes until we were satisfied with our design. It was a lengthy process with emails back and forth but we finally settled on the design and were very happy with the communication and patience from the Stroud design team. We signed the contract to kick-start the build process. One of the next processes was to meet with the colour consultant. Two hours is included in the standard inclusions from Stroud. We did feel that our meeting with the colour consultant was rushed as we virtually had two homes to go through in the allotted time frame. Fortunately we were able to make variations until the build started. It would be great to see Stroud add a 3D virtual software program to their repertoire to help clients with kitchens, bathrooms and wardrobe fitouts. As these areas are a major part of the overall appearance of the house. Our site supervisor, Peter was a very knowledgeable and approachable person. We had nominated one person in our family to be the contact person between Stroud and ourselves throughout the build. Communication with Peter was no problem and he always listened if we had any concerns or questions. We had a few issues during the entire process but each time Stroud responded and provided a satisfactory solution. Every person we dealt with at the Stroud Homes Brisbane South office was professional and helpful. We moved into our new home in June 2017 and are very happy with it. We cannot speak highly enough of Peter who continues to keep in contact. We would recommend and build again with Stroud Homes Brisbane South. A special thank you to Peter and Thomas.

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Stroud Homes
Stroud Homes    

Hi 77Lady! Thanks for taking the time to review. I appreciate your comments regarding the colour consultant time - and can understand how this would have been rushed. Thank you also for your suggestion re 3D visualisation software - being able to see your kitchen before it is build would be really helpful. I'm glad that you found Bryan, Peter and Thomas helpful and that you are happy with your new home. I hope you have many happy years in your Stroud Home! Kind Regards, James Stroud.

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