Sharon
Sharon NSW 6 posts
 
Customer Service
Transparency
Rates and Fees

Terrible customer service at Plus Fitness Manly. My credit card was locked after a fraudulent transaction & I couldn't access the online portal. I was not allowed into the gym until I updated my credit card details. Now Plus Fitness wants to charge me $170 for the period that they wouldn't give me access the gym! I have called 4 times during "staffed hours" and all calls go to voice mail - I leave a message and no none calls back. I won't be going back to Plus Fitness Manly.

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