Best Gyms & Fitness Centres

This is about Redbank Plains Gym - About almost 2 years ago i phone to cancel my membership because i was going overseas. The peoson on the other… Read more

side said they will get someone to call me back as they don't know the procedure (yeah right, more likely adniring female clients exercising). Last week i was told that my membership was overdue by 1 month i rang and state that i advised the account close and someone was going to call me back, since i rang then i never attended the gym again so it was a shock to me. Apparently they gym did not cancel the membership and kept collecting money which i didn't know as i rarely check my statement and it come from a seperate bills account. I was told that they will apply the 1 month fee even after getting almost 2 years of fees when it was supposed to be cancel. I an looking at consulting lawyers and if there is sufficient people in the same position will start an class action suit because Anytime Fitness should employ staff with enough intelligence and common sense to know what to do or ask question and obtain the knowledge.

Really disappointed with Fernwood Belconnen. From the very beginning, I was double charged and had to spend a significant amount of time proving… Read more

something that should have been obvious before they finally acknowledged the mistake.

Now I’m facing another frustrating battle trying to cancel my membership for medical reasons. I submitted my cancellation request and provided medical documentation, but Fernwood continued charging my account without my knowledge. It then took more than a month for the admin to respond and tell me they were not satisfied with the evidence provided.

I have a medical condition that prevents me from attending the club for more than 12 months, yet they have refused to cancel my membership and continue adding charges while the matter is still being disputed.

There is also very little financial transparency. Upcoming payments and the current balance are not clearly available in the app or on the website. The only way to obtain this information is to request it from administration, and responses can take weeks.

The customer service has been extremely disappointing. The whole experience has left me feeling that collecting payments is being prioritised over actually looking after members.

I expected much better from a business that markets itself around supporting women and their wellbeing.

Be very careful, pricing is vague and will catch you out! I took advantage of the advertised $99 intro offer I saw on Facebook (50% off) but was… Read more

charged $198. I queried this and sent them a screenshot of the advertised pricing on their website which states I would get to use 2 pieces of equipment, the massage suit and a bike, in the session. I was told the intro offer was only for use of one piece of equipment and because I used 2 pieces of equipment I pay double. This was never once explained to me or a choice offered during my 3 visits. I was only offered a choice of a lay down or an upright bike. I did argue this point and the very next day was sent a screen shot of the NEW website wording that they had obviously changed after my complaint!! They could clearly see the confusion and promptly acted, no offer of a refund or an apology, in fact denying the words had been changed just to insult me more. If this was a 50% deal then it's a very very expensive activity. In my final session I was not even hooked up to a heart rate monitor. If you plan to try it make sure prices are explained CLEARLY before you start. I have attached a screenshot of the website wording on 12/11/25 and then the new wording on 14/11/25 after my complaint about the price confusion.

I had my first try at hot Yoga today …. Extremely enjoyable ALISON the instructor was fantastic, cannot wit for my next session. Also on my arrival Ky was so welcoming and showed me around, great service with a lovely attitude.

I closed my bank account after falling victim to identity theft and online fraud. I received text messages from fitness passport telling my that my… Read more

direct debits had failed, from a number that didn't accept replies. Several weeks later I received messages from a debt collection company for $262. I used the fitness passport less than 10 times over two years, all before I closed my bank account.

After submitting this review, fitness passport has removed the debt.

Awesome Personal Training – Highly recommend Idealbody4life! Serge is really a great trainer. He's very knowledgeable and careful to make sure you're doing the exercises… Read more

correctly to avoid any chance of injury.

He makes sure the sessions are varied so it doesn't get boring and tailors the program to suit your individual fitness goals.

He really goes above and beyond - checks in on you between sessions to keep you motivated.

He's passionate about what he does and he's just a genuinely nice guy.

Serge trains me and my two friends. It's always really fun and we have a laugh and it's a great, energetic way to start the weekend.

Pitty the price of fees are so high and going up further! OVER $75 per fortnight plus extras costs on top - hidden charges for holidays and to leave.… Read more

Love the staff, even if a lot have left over the years. The Members are wonderful but are slowly getting less and less. And services eg. Classes are slowly going and facilitates are looking outdated - the lick of paint didn't help.

Real pity the owner has lost touch with what other services are available of equal or better value elsewhere. Really only catering for the injured, self funded retirees that can afford to attend, or the die hard favourites. Those who need your services just can't afford it, over 60s plus - your so call target market.

Unfortunately, I have left and found cheaper options and better facilities - win win for me. Sad to leave the Staff and some members but most of the good ones are gone now too.

Think many others will follow - sorry Green Apple you are limiting your time.

Be careful of this scam they use – Beware of the scam they use. Staff are completely unresponsive (over email or in person), and change to being very rude and dismissive as soon as you… Read more

hand over money.

I was in Sydney for a month so used this as my gym. When signing up to the contract, I was told that the fob payment is refundable when you bring it back (30AUD - see screenshots). To be sure that everything was to go smoothly as I was flying out of town, I sent an email to the gym to ask about fob return to make it easier for them. No response - even though it was 13 days before the end of contract. The staffed gym hours are untrue, when I went to return my fob on two occasions before my contract ended there was nobody there for my whole hour long workout both times. When I went to the gym most recently to return the fob there was nobody on the desk for 30 minutes and just a scrappy sheet of paper asking to call a mobile number if nobody is about, without an Aussie number I couldn’t call so had to wait. As soon as the old man working there finally came back I was met with an aggressive response to requesting the fob refund and told that the fob return rules were made clear to me - apparently (and not in writing) you must return the fob with an active membership in order to receive your fob return money. I’ve included the contract that Broadway Gym use below which states nothing about the fob return policy, so this is how they make an extra bit of cash from members. It is only 30AUD, but the behaviour of the older man working there was quite shocking.

It is clear why this is one of the cheapest gym in Sydney, staff are never there and the gym is left to manage itself, but I just want others to be aware of this scam so this gym doesn’t extract extra cash from future or current members.

Very disappointing experience. I was told the membership was for 6 months, but it was later shown as a 15-month membership. There were also issues… Read more

with payments, extra fees, and my gym access being blocked. I tried to get these issues sorted but didn’t feel properly supported. We also weren’t given a copy of the membership agreement. Overall, a very stressful experience, especially for my first gym membership. I would recommend being very careful and making sure you receive and read the full membership agreement before signing. Worst Gym that gives HEADACHE

Would not recommend I've had a series of serious issues with this gym that I feel other members should know about before joining. Billing: I was… Read more

charged $150.00 regarding multiple tailgating allegations, without receiving any prior email reminder or notice. When I raised this, I was met with confrontational and unprofessional messages from staff instead of a proper resolution. Dates informed were incorrect ( as I did NOT attend the gym for 2 weeks due to a death on of a family member followed by sickness ) and the multiple videos were never provided.

Misleading sales tactics: When I signed up, a manager told me the outdated equipment would be replaced with new machines. This never happened, months later the same worn-out equipment is still there. I feel this was used purely as a sales pitch to get me to commit to a membership.

Facility issues:

There is no proper stretching area, making it difficult to warm up or cool down safely. The fan system is defective, gym members often fell off chairs while trying to manually turn the fan on because the controls don't work properly. This is a real safety hazard that hasn't been addressed. Air Conditioners also do not work properly.

Customer service: Staff have been dismissive when issues are raised, and management does not respond or follow up on complaints. It feels like once you've signed the contract, they stop caring about your experience.

Overall, poor communication, broken promises, safety hazards, and unprofessional conduct. I'd think twice before joining.

Best decision I made in a long time – KAOS Theory is not just a diet plan and workout routines, it is a way of life. It helps us to make better decisions to live healthier lives. It… Read more

focuses on the mental aspect of your lifestyle to help you to get healthier. It is curtailed in such a way that you can adjust it to everyday life. Not everyone can live in a gym and have the perfect food plan because we live in the real world. This is where KAOS steps in and lays the road map for success. However, it takes personal discipline and determination for anything to work. This is a relationship and like all relationships, both sides have to be willing to work for it. We don’t get out of shape over night , so don’t expect results over night. Work hard, disciplined and steady; the success will come. Joining KAOS Theory has been one of the best decisions I have ever made.

Jetts O'Connor. Amazing no pressure environment. Management excellent. Personal training on customer request James, All the best mate.

Paces like personal best are pretty rare – I typically hate gyms, so moving beyond feeling neutral and actually enjoying every day there is a mean feat. I've been at Personal Best for about 8… Read more

months now and I've amazing results in a short time. The trainers are dedicated and always looking to help you edge closer to your goals. It's awesome and I couldn't be happier :)

Great studio vibe & the instructors really know their stuff. Best in the area

Love the variety of classes - keeps training exciting and the coaches are knowledgeable, motivating, and genuinely care about your progress and… Read more

wellbeing. What really sets Function Well apart is the community. Everyone is so welcoming and supportive. The recovery facilities are next level and make it easy to balance training with proper rest. If you’re looking for a place that goes beyond just fitness and really supports a healthier lifestyle, Function Well is it. Could not recommend more highly!

Fantastic gym with the most positive and supportive group workouts I’ve ever been a part of. As an added bonus, I recently completed the FYSL program… Read more

and found it so valuable. Each week, I learned to listen to my body and better understand its needs. Pippa has created a program that cuts through the noise of diet culture and the misinformation that surrounds so many women, providing practical, women-centred nutrition education. I’ve gained valuable knowledge and insights that I now apply to my everyday life, helping me make more informed choices about my health and wellbeing.

Funlife Best gym in the northern suburbs – I have to give another Big shout out to Funlife Fitness Centre. I suffered an injury and could not do any gym work for over 2 months. I thought this… Read more

would impact my membership, however raising the issue with team member Sarah, she instantly resolved my problem there and then. Sarah's customer service in my opinion went well above and beyond what I expected. So again a huge Thank you to Sarah and the team at Funlife 10/10.

Dishonest Billing Practices and No Accountability - Avoid South Pacific Health Club – I strongly advise against signing up with South Pacific Health Clubs due to their unethical billing practices and complete lack of accountability. I… Read more

was incorrectly charged for two personal training sessions that I never attended, yet despite multiple follow-ups, South Pacific has refused to correct their mistake. After providing clear proof of the incorrect charges—including bank statements—they continued to dodge responsibility, claiming they "couldn’t confirm" whether they actually owed me money.

To make matters worse, even after cancelling my membership, they continued to debit my account. When I raised this issue, I was met with the same dismissive attitude and lack of action.

This gym's management clearly prioritizes squeezing extra dollars out of unsuspecting customers over ethical business practices. If you sign up, be prepared for billing "errors" that they will refuse to fix.

There are plenty of reputable gyms out there—do yourself a favour and stay far away from this one.

Absolutely love this gym – Can’t say enough good things about this gym. The staff are amazing. Nothing is too much trouble. Helen is amazing at the group over 50s sessions. She… Read more

keeps everyone motivated. Always friendly and helpful. She also took me through each machine giving me a great program to follow. The young male trainers are excellent too. I am 68 and feel like I have a new lease in life. The value is incredible giving seniors 20% off a fortnight. I am so happy I joined this gym as I live a 20+minute drive away but was wrapped to see a gym that caters for all ages. Couldn’t find one close to home that catered for my age. Also love being able to rock up anytime night or day using my free fob.

Good sized gym with a variety of equipment. Seems to always be busy though in the weights areas, so I mainly just use the treadmill as there’s 12 of… Read more

them and it’s not too difficult to find a free one. Just wish more people understood treadmill etiquette and didn’t get on right next to you when there’s enough free machines to leave a machine free between users.

The facility could benefit from getting a couple of big fans for airflow, particularly going into to Summer as it gets quite humid.

I’ve been coming to this gym for years and absolutely love it. The classes, instructors, and staff are all exceptional—always supportive, welcoming, and incredibly understanding. It truly feels like a community. Highly recommend!

Rude customer service – had a medical exemption from my doctor for medical exemption 3 pages long with all my severe medical history ex cancer patient escalates to an… Read more

argument trying to tell me there qualified doctors knowing my history what's exempt. I'm currently working full time with the medical documentation I have there telling me I'm not exempt so disgusted felt humiliated in front of customers. mind you been a member for 7 years at this gym. poor customer service also phoned the gym prior to visiting it was told its ok with my medical documentation I have.

Best way to work out. The trainer comes to your home with the equipment.

I’ve been coming to KX Liverpool consistently since Feb and have always had a very positive and welcoming experience until tonight. I don’t know why… Read more

this still needs to be said in this day and age but WOMEN DESERVE SAFE SPACES TO EXERCISE!

During the routine hamstring stretch one of the male owners took a video of myself and the class without permission (or knowledge) to (assuming) post on their social media platforms for PR. ‍♀️

Western Sydney women have the right to access health and wellness services that are culturally/socially sensitive and safe.

When I tried to approach the male owner after the class regarding the video, I was snubbed as the KX team was occupied trying to exchange R U OK day roses for PR content from their clients.

On my way out I noticed a Muslim woman wearing a hijab and felt compelled to warn her that the male owner takes videos of the clients without their permission and knowledge. She thanked me and said she’ll be vigilant. #womenlookingoutforwomen

This is completely unacceptable and disgraceful conduct from a female targeted fitness service located in one of Sydney’s most culturally diverse communities.

Get everything in writing – they will try to ignore their own promises Beware of how this gym handles promotions and lock-in contracts. I signed up… Read more

for a "1 month free + 30-day satisfaction guarantee" promotion in June and was told to create the account at the time to lock in the promotion, but explicitly asked if I could defer my start date. The sales team confirmed in writing that my 30-day satisfaction period would officially start on September 1st.

However, when I requested to cancel within that agreed 30-day window, the process became a nightmare. Come 21st September I was charged a prorated fee for "when your free time ends to your first billing date". I was initially told my prorated refund was being processed and was asked for my bank details. Then, a different staff member suddenly rejected my cancellation, claiming I was locked into a 26-fortnight minimum term because the account was technically "created" in June.

They completely ignored the written guarantees made by their own sales management team just to get me to sign the contract. Even when provided with the screenshot evidence of their staff's promises, they stalled the cancellation process. The sales team that signed me up has stopped replying to my emails since and I am now waiting to see if my membership will be cancelled as they are "internally checking and reviewing the case with said sales person".

If you sign up here, do not trust verbal or email assurances that contradict the fine print, because their admin team will try to use the system against you. Make sure you document every interaction.

I’ve been attending the gym for over 3 years and really enjoyed it. As I’m retired I go during the day. There is a wide variety of activities so… Read more

you are bound to find a few that suit you. I love the pool, although I only use the indoor pool as it is heated. I’ve recently started attending the Dance fit class on Mondays and it is a lot of fun. I’m not very good because I’m new to it, obese and old (72) and I have lung damage but I can approximate what the instructor does and that is fine. I find that the aerobic exercise helps my breathing. The staff are great although I’d like to see more middle aged staff/pt instructors. The cafe is excellent, offering a good choice of healthy meals and take away options at reasonable prices.

This gym is terrible. Management treats members with zero respect and cancels memberships behind your back the moment you raise any concerns about… Read more

staff behaviour. Instead of acting like professionals or taking accountability, they tried to brush everything away with a rushed refund hoping the issue would vanish. They do not care about their members at all. Official complaints are already lodged with Consumer Protection and the Equal Opportunity Commission because their conduct is completely unacceptable. Stay far away from this business.

Greatest gym – Greatest gym, all types of training with the best atmosphere when you walk in your mood will switch to training, just try it once and you ll find the different

Angle vale is by far my favourite gym in Adelaide. The staff are friendly, the gym itself is super clean & the equipment is great! Wouldn’t go anywhere else!!

I've been a member of the Southport gym for 3 years and have found it to be fantastic value for money — less than 1/3 of the price of my local PCYC… Read more

gym. It's great to have a large space to do stretching and body weight exercises. While maintenance of machines and cleaning of the bathroom could be better overall I have to rate at five stars. I found the staff welcoming and helpful.