Best Gyms & Fitness Centres

I would put zero stars if I could. Trained for a week in the gym and got a back injury which has put me out of training indefinitely. Tried to… Read more

explain and cancel and provided a medical certificate but apparently that’s not enough and expect me to pay $1500 worth of cancel fees? Are they actually for real. Ash their regional manager has been exhausting to deal with and doesn’t listen and does as she pleases. She put me on a freeze instead of cancel and put the reason as financial hardship? Like what are you on about woman? Honestly this saga continues it’s 2 weeks in. Stay tuned.

Extremely disappointing and upsetting experience. I accidentally left an expensive jacket at this gym and contacted them about it. I was CONFIRMED… Read more

IN WRITING that my jacket had been found and was there for me to collect.

When I went to collect it, I was then told that my jacket had been given to someone else.

What has made this situation even more concerning is the way it has been handled since. The communication I received was abrupt and, in my view, left important parts of what happened unexplained. Rather than providing clarity, the gaps in the explanation have unfortunately left me with more questions and room for concern about exactly how my property came to be given to somebody else.

I was ultimately told, in effect, that the matter was now with the police and that they were who I should deal with.

I find this incredibly disheartening. Once an item has been identified, the owner has been contacted, and the gym has confirmed in writing that it is being held for collection, I would expect reasonable care to be taken to ensure it is returned to the correct person.

This was an expensive jacket with significant sentimental value to my family. I trusted that once the gym confirmed they had my property, it would be kept safely until I collected it.

The loss itself is upsetting, but the way the situation has subsequently been handled has made the experience considerably worse.

Be very careful, pricing is vague and will catch you out! I took advantage of the advertised $99 intro offer I saw on Facebook (50% off) but was… Read more

charged $198. I queried this and sent them a screenshot of the advertised pricing on their website which states I would get to use 2 pieces of equipment, the massage suit and a bike, in the session. I was told the intro offer was only for use of one piece of equipment and because I used 2 pieces of equipment I pay double. This was never once explained to me or a choice offered during my 3 visits. I was only offered a choice of a lay down or an upright bike. I did argue this point and the very next day was sent a screen shot of the NEW website wording that they had obviously changed after my complaint!! They could clearly see the confusion and promptly acted, no offer of a refund or an apology, in fact denying the words had been changed just to insult me more. If this was a 50% deal then it's a very very expensive activity. In my final session I was not even hooked up to a heart rate monitor. If you plan to try it make sure prices are explained CLEARLY before you start. I have attached a screenshot of the website wording on 12/11/25 and then the new wording on 14/11/25 after my complaint about the price confusion.

I had my first try at hot Yoga today …. Extremely enjoyable ALISON the instructor was fantastic, cannot wit for my next session. Also on my arrival Ky was so welcoming and showed me around, great service with a lovely attitude.

Inadequate customer service - After many years using Fitness Passport suddenly our fortnightly charge went up to $99.30 without any explanation… Read more

(should be approx $68), no direct customer service representatives to speak to directly (only email support ) and information on the portal is sometimes inaccurate. Further, each gym sets a price to access their gym initially, similar to a joining fee - some are $30, while others are $89 in our area. At least when you join a gym directly you can speak to someone face to face if you have any issues or concerns. We will be cancelling our family membership.

I have been a member of this gym for a number of years now. The ladies section has 2 pilates machines which I absolutely love. There have been some… Read more

issues with the machines but everytime I have enquired about this there has always been follow up. Love the fact that management responds to all negative reviews and have full details regarding the people who have submitted them who are/have done something dodgy. Reception is fine they are busy so understand that they don't really have the time to greet every single person walking in and out of the place. Have never found any issues. You can just go about your business and do your workout and leave which I love.

Awesome Personal Training – Highly recommend Idealbody4life! Serge is really a great trainer. He's very knowledgeable and careful to make sure you're doing the exercises… Read more

correctly to avoid any chance of injury.

He makes sure the sessions are varied so it doesn't get boring and tailors the program to suit your individual fitness goals.

He really goes above and beyond - checks in on you between sessions to keep you motivated.

He's passionate about what he does and he's just a genuinely nice guy.

Serge trains me and my two friends. It's always really fun and we have a laugh and it's a great, energetic way to start the weekend.

Pitty the price of fees are so high and going up further! OVER $75 per fortnight plus extras costs on top - hidden charges for holidays and to leave.… Read more

Love the staff, even if a lot have left over the years. The Members are wonderful but are slowly getting less and less. And services eg. Classes are slowly going and facilitates are looking outdated - the lick of paint didn't help.

Real pity the owner has lost touch with what other services are available of equal or better value elsewhere. Really only catering for the injured, self funded retirees that can afford to attend, or the die hard favourites. Those who need your services just can't afford it, over 60s plus - your so call target market.

Unfortunately, I have left and found cheaper options and better facilities - win win for me. Sad to leave the Staff and some members but most of the good ones are gone now too.

Think many others will follow - sorry Green Apple you are limiting your time.

Be careful of this scam they use – Beware of the scam they use. Staff are completely unresponsive (over email or in person), and change to being very rude and dismissive as soon as you… Read more

hand over money.

I was in Sydney for a month so used this as my gym. When signing up to the contract, I was told that the fob payment is refundable when you bring it back (30AUD - see screenshots). To be sure that everything was to go smoothly as I was flying out of town, I sent an email to the gym to ask about fob return to make it easier for them. No response - even though it was 13 days before the end of contract. The staffed gym hours are untrue, when I went to return my fob on two occasions before my contract ended there was nobody there for my whole hour long workout both times. When I went to the gym most recently to return the fob there was nobody on the desk for 30 minutes and just a scrappy sheet of paper asking to call a mobile number if nobody is about, without an Aussie number I couldn’t call so had to wait. As soon as the old man working there finally came back I was met with an aggressive response to requesting the fob refund and told that the fob return rules were made clear to me - apparently (and not in writing) you must return the fob with an active membership in order to receive your fob return money. I’ve included the contract that Broadway Gym use below which states nothing about the fob return policy, so this is how they make an extra bit of cash from members. It is only 30AUD, but the behaviour of the older man working there was quite shocking.

It is clear why this is one of the cheapest gym in Sydney, staff are never there and the gym is left to manage itself, but I just want others to be aware of this scam so this gym doesn’t extract extra cash from future or current members.

Extremely clean and spacious facility, toilets are always top notch. The trainers and staff are always happy and motivated on checking in on how my… Read more

training is going and assisting me in my fitness journey. Family friendly, no inappropriate music, nice natural lighting and colouring. Always a comfortable and enjoyable experience training here!!

Best decision I made in a long time – KAOS Theory is not just a diet plan and workout routines, it is a way of life. It helps us to make better decisions to live healthier lives. It… Read more

focuses on the mental aspect of your lifestyle to help you to get healthier. It is curtailed in such a way that you can adjust it to everyday life. Not everyone can live in a gym and have the perfect food plan because we live in the real world. This is where KAOS steps in and lays the road map for success. However, it takes personal discipline and determination for anything to work. This is a relationship and like all relationships, both sides have to be willing to work for it. We don’t get out of shape over night , so don’t expect results over night. Work hard, disciplined and steady; the success will come. Joining KAOS Theory has been one of the best decisions I have ever made.

Jetts O'Connor. Amazing no pressure environment. Management excellent. Personal training on customer request James, All the best mate.

Great studio vibe & the instructors really know their stuff. Best in the area

Paces like personal best are pretty rare – I typically hate gyms, so moving beyond feeling neutral and actually enjoying every day there is a mean feat. I've been at Personal Best for about 8… Read more

months now and I've amazing results in a short time. The trainers are dedicated and always looking to help you edge closer to your goals. It's awesome and I couldn't be happier :)

Love the variety of classes - keeps training exciting and the coaches are knowledgeable, motivating, and genuinely care about your progress and… Read more

wellbeing. What really sets Function Well apart is the community. Everyone is so welcoming and supportive. The recovery facilities are next level and make it easy to balance training with proper rest. If you’re looking for a place that goes beyond just fitness and really supports a healthier lifestyle, Function Well is it. Could not recommend more highly!

Fantastic gym with the most positive and supportive group workouts I’ve ever been a part of. As an added bonus, I recently completed the FYSL program… Read more

and found it so valuable. Each week, I learned to listen to my body and better understand its needs. Pippa has created a program that cuts through the noise of diet culture and the misinformation that surrounds so many women, providing practical, women-centred nutrition education. I’ve gained valuable knowledge and insights that I now apply to my everyday life, helping me make more informed choices about my health and wellbeing.

Funlife Best gym in the northern suburbs – I have to give another Big shout out to Funlife Fitness Centre. I suffered an injury and could not do any gym work for over 2 months. I thought this… Read more

would impact my membership, however raising the issue with team member Sarah, she instantly resolved my problem there and then. Sarah's customer service in my opinion went well above and beyond what I expected. So again a huge Thank you to Sarah and the team at Funlife 10/10.

Dishonest Billing Practices and No Accountability - Avoid South Pacific Health Club – I strongly advise against signing up with South Pacific Health Clubs due to their unethical billing practices and complete lack of accountability. I… Read more

was incorrectly charged for two personal training sessions that I never attended, yet despite multiple follow-ups, South Pacific has refused to correct their mistake. After providing clear proof of the incorrect charges—including bank statements—they continued to dodge responsibility, claiming they "couldn’t confirm" whether they actually owed me money.

To make matters worse, even after cancelling my membership, they continued to debit my account. When I raised this issue, I was met with the same dismissive attitude and lack of action.

This gym's management clearly prioritizes squeezing extra dollars out of unsuspecting customers over ethical business practices. If you sign up, be prepared for billing "errors" that they will refuse to fix.

There are plenty of reputable gyms out there—do yourself a favour and stay far away from this one.

Absolutely love this gym – Can’t say enough good things about this gym. The staff are amazing. Nothing is too much trouble. Helen is amazing at the group over 50s sessions. She… Read more

keeps everyone motivated. Always friendly and helpful. She also took me through each machine giving me a great program to follow. The young male trainers are excellent too. I am 68 and feel like I have a new lease in life. The value is incredible giving seniors 20% off a fortnight. I am so happy I joined this gym as I live a 20+minute drive away but was wrapped to see a gym that caters for all ages. Couldn’t find one close to home that catered for my age. Also love being able to rock up anytime night or day using my free fob.

Good sized gym with a variety of equipment. Seems to always be busy though in the weights areas, so I mainly just use the treadmill as there’s 12 of… Read more

them and it’s not too difficult to find a free one. Just wish more people understood treadmill etiquette and didn’t get on right next to you when there’s enough free machines to leave a machine free between users.

The facility could benefit from getting a couple of big fans for airflow, particularly going into to Summer as it gets quite humid.

I’ve been coming to this gym for years and absolutely love it. The classes, instructors, and staff are all exceptional—always supportive, welcoming, and incredibly understanding. It truly feels like a community. Highly recommend!

Rude customer service – had a medical exemption from my doctor for medical exemption 3 pages long with all my severe medical history ex cancer patient escalates to an… Read more

argument trying to tell me there qualified doctors knowing my history what's exempt. I'm currently working full time with the medical documentation I have there telling me I'm not exempt so disgusted felt humiliated in front of customers. mind you been a member for 7 years at this gym. poor customer service also phoned the gym prior to visiting it was told its ok with my medical documentation I have.

I am a veteran of over 400 classes and I would recommend kx Pilates to anyone looking for the best all over body workout. The instructors are great, making every class worth showing up for.

North syd is way too packed, always waiting for machines or having to adjust my training plan to get a workout done. No smith machine either?

Best way to work out. The trainer comes to your home with the equipment.

This gym is terrible. Management treats members with zero respect and cancels memberships behind your back the moment you raise any concerns about… Read more

staff behaviour. Instead of acting like professionals or taking accountability, they tried to brush everything away with a rushed refund hoping the issue would vanish. They do not care about their members at all. Official complaints are already lodged with Consumer Protection and the Equal Opportunity Commission because their conduct is completely unacceptable. Stay far away from this business.

I’ve been attending the gym for over 3 years and really enjoyed it. As I’m retired I go during the day. There is a wide variety of activities so… Read more

you are bound to find a few that suit you. I love the pool, although I only use the indoor pool as it is heated. I’ve recently started attending the Dance fit class on Mondays and it is a lot of fun. I’m not very good because I’m new to it, obese and old (72) and I have lung damage but I can approximate what the instructor does and that is fine. I find that the aerobic exercise helps my breathing. The staff are great although I’d like to see more middle aged staff/pt instructors. The cafe is excellent, offering a good choice of healthy meals and take away options at reasonable prices.

Greatest gym – Greatest gym, all types of training with the best atmosphere when you walk in your mood will switch to training, just try it once and you ll find the different

I've been a member of the Southport gym for 3 years and have found it to be fantastic value for money — less than 1/3 of the price of my local PCYC… Read more

gym. It's great to have a large space to do stretching and body weight exercises. While maintenance of machines and cleaning of the bathroom could be better overall I have to rate at five stars. I found the staff welcoming and helpful.

All over was good at start but turned sour at end – While the coach i had was excellent the payment system they work with is debit success and i had a few weeks owing because of financial difficulty… Read more

due to acc and returning to work. I asked to finish and would pay what was owing but due to my situation things got forgotten and not one person contacted me from any of the agencies concerned. That is healthy inspirations or debit success about 3 months later i got hit with a bill for 1,899.00 from them. Trying to sort this out has left me very angry as no one wants to know about it debit success passed buck back to healthy inspirations ive tried several times to get it sorted to no avail. No one wants to know me basically. Very sad. As to cost weekly which is roughly 30 odd dollars not value for money.