Tom L.
Tom L.Gippsland, VIC2 posts
  Fair Incentive

Great customer service

I've been a Homestar customer for a few years now, and recently requested a switch to a more competitive product. I've been impressed by the quality of the customer service (especially Regina from the Retentions team), and have had friendly & professional responses throughout the process. Importantly, the turnaround time has been super quick, with minimal time spent on hold / waiting for email responses.
  • Loan Type: Variable Rate
  • Loan Start Date: September 2023
  • Loan used for: Refinancing
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Hi Tom, Thank you for taking the time to share your feedback – we’re delighted to hear you’re happy with your Homestar experience! Please feel free to call 1300 462 209 or email service@homestarfinance.com.au if you have any thoughts, suggestions or queries on how we can continue to help you in the future.

Please send us a private message with your full name, email and mobile number, so we can email your $30 gift card to thank you for your review.

Warm regards,
The Homestar team

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