Great quality build and fantastic communication – Fantastic communication from the site supervisor and administrator. Questions were answered promptly and updated provided weekly.
From quote to build management to completion, the process was seamless. Strouds have a great communication commitment which certainly makes you feel like you are kept in the loop.
We have lived here for 9 months and feel that the quality has been great. Post build, minor fixes were required but done in reasonable amount of time. Nothing significant to be concerned about.
Issues We built during covid and had disagreements around price increases and additional cost however we believe that most of these were handled professionally even if we didn't come out on top. We didn't enjoy every interaction with every person however the two main people were luckily the best they had.
Houses are a massive investment, and Strouds do well by ensuring great communication and quality. It ensures that you feel that things are always progressing and you don't feel stressed.
Initial cost v final cost was reasonable in the end.
- Build Stage: Post-Construction
- Construction End Date: December 2022
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Hello Orangie, Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you found the communication from our site supervisor and administrator to be prompt and effective, and that the overall process from quote to completion was seamless. We’re glad you’re enjoying the quality of your new home and that any post-build fixes were handled in a reasonable timeframe.
We appreciate your understanding during the challenges faced regarding COVID and pricing adjustments. We strive to handle such situations professionally and transparently, and it’s good to know that you felt supported throughout.
Thank you for acknowledging the efforts of our key team members and for noting the value of our communication and quality. Your feedback is invaluable, and we’re committed to continually improving our services. Thank you for choosing Stroud Homes Wollongong!
Kind regards, Stroud Homes