I would have left this rainy town without it – We live in the town of the golden gumboot and this dehumidifier literally stopped me from packing my bags and moving back to sunshine. We have received and enjoyed a product that works so well. It keeps the air dry enough to save our leather shoes, stop mould from growing on surfaces, prevent a musty smell on our clothes and allows us to sleep in a dry bed on days when humidity is so high that our sheets become damp. After 2 years of faultless work, our first dehumidifier from Ausclimate developed a leak. In response to the fault, we received the BEST customer service we have ever received from any company ever and now, as the rain falls outside, our dehumidifier is working to keep the house dry and maintain our sanity!! (If you have never lived in a place where it can rain for 3 months without a sunny day, you won't understand that last comment.