Why didn’t I switch years ago? So much better – I had Optus for 10 years for home internet. Had performance problems and drop outs almost every day. Was on a very expensive plan. They kept blaming NBN. Finally replaced them with another provider aussienet and it’s been near perfect since. Perhaps the better eero router from a better provider helps. Don’t know. I called Optus so many times and it was just always telling me to fiddle with things or blaming NBn