RACV Car Insurance

RACV Car Insurance

1.8 from 772 reviews
Mike S
Mike S
 

Possibly the worst service and lack of care possible

Was hit by another car who have initiated the claim and was told to contact them. Have tried six time now and have been on hold for more than 30 min each time. Have not called one single time when I haven't received a 'high wait time'. This is how they deter customers. Who can stand it? Who has the time? I have left Facebook messages, left private messages and emailed and still nothing. In the meantime I'm driving around with a boot mashed in a won't close. Absolutely disgraceful. Don't bother responding with, 'we sorry we haven't met your expectations'. I'll be going elsewhere.
  • Insurance Type: Compulsory Third Party
  • Plan covers drivers under 25: Yes
  • Claim Made: Yes
  • Claimant is the policy holder: Yes
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