Fantastic Building Experience from Start to Finish! – The entire Stroud Wollongong team were fantastic to deal with and extremely well organised. Right from the start, Jared was great and very responsive, nothing was too much trouble and able to really clearly explain what the process looked like and stepped us through everything we needed to do.
You hear lots of war stories about builders, but once we got to the stage of signing contracts, lodging DA’s and starting the build, the rest of the team took over and it really highlighted the whole teams cohesion and expertise.
When you’re not an expert in building, its the little communication things that make a huge difference in giving you peace of mind that all is happening as it should - from Jen’s unprompted updates following up on the DA approval to Cam’s Friday updates on Voxer, we always knew what was going on and never felt a need to check the progress, even if we just loved driving past!
If culture starts at the top, you can really see it with Stroud - Travis is a great guy and it just ripples through the rest of the business. Cam was our site supervisor and was amazing, nothing was ever too much trouble. Whenever we had questions or something wasn’t as expected, Cam just made it happen without blinking (or at least we didn’t see it).
Thanks to the whole team for a great experience, if we had a do-over, we wouldn’t change anything and if we build again it will definitely be with Stroud!
- Build Stage: Post-Construction
- Construction End Date: February 2021
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Hi Nick, Thank you for leaving such a detailed 5 star review for our Wollongong team.
It is wonderful to know that our team was on the ball with their efficient and clear communication right from the start. I understand building a home can be stressful, especially if you are building for the first time, so I’m always pleased to see feedback from customers praising our teams ability to reassure and guide them through the process.
It is great to hear of the professional service Travis and his team provided you, that no question was too much trouble and that you always received weekly updates and communication regarding the progress of your build. It sounds as though the team really helped you feel at ease during your build with them.
I will pass on your kind words to the Wollongong team, and I have no doubt they would love to build with you again in the future.
Kind regards, James Stroud