We Got A Home! – The excellent workmanship of Stroud Homes' staff members at Jimboomba, South Brisbane team, and their sub contractors' are written all over the house they built for us in Mundoolun Estate, which we now gladly call 'Adwaga Lodge' - our HAPPY home! The visual and intricate quality of 'Adwaga Lodge' is superbly grounded in its confident and impressive physique on the street - we are now proud owners of a home built by a team with focus and standards.
Throughout the built journey, we had genuine mutual and reliable interactions, respectful receptions and ethical engagements with every single staff member we dealt with within the Stroud Homes' team. We may, arguably be the only home owners that's built a house without the universal attendance of the characteristic stressful complaints with most building process. We were respectably attended, advised and informed at every stage of the building process; and for any query we had, we were provided with a honest advise, as well as options where indicated.
The Jimboomba team's customer service ratings from our experience and judgement is a 10/10; we couldn't, at any one time or other, recall a behaviour that could have compromised, or fell short of the highest standards in professional etiquette.
Of particular note is our engagement with the senior management team; we were very fortunate to have met and dealt with the likes of Bryan, Stewart, Rob, Thomas, Trudi and Emma. Without doubts, the entire team at Stroud Homes were unpretentious, and at their very best in ensuring we were well served! If we are ever opportune to build again, we'd, unreservedly call back on Stroud Homes to do us another honour!
- Construction End Date:
Thanks James! Even after we'd taken over the property, Rob remained our contact and for every little 'not unexpected required fixes', every query/ concern got fixed promptly and without hesitation; we sometimes feel we have, or are being preferentially treated. Once again, thanks Stroud Homes, we have definitely made the right decision. Please extend our sincere gratitude to the team in its entirety.
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Hi Ernest and Catherine - thank you for your review. Love the name! - It sounds like Adwaga Lodge is something you are able to be truly proud of, and we are pleased to have been part of creating that. Thanks for taking time to recognise the efforts of each member of our team - I know the positive feedback comes as a real boost to them. I spoke to Tom about your build, and his comments were that communication with you throughout the build were excellent. He mentioned that, If you had questions or concerns you asked them immediately so that we could address them and that you were some of the happiest and most agreeable people he'd met. It's been a pleasure building your home for you, and we hope that Adwaga Lodge brings you many many years of relaxation and enjoyment!
Kind Regards, James Stroud.