Best Accident Replacement Vehicle Rental in Australian Capital Territory Canberra–Queanbeyan
Acorn Rentals
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Great customer service, clean car, reliable car and very smooth. Easy start to finish process.
I’m In The Right
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I've changed my mind after being coerced (offered a reward?) into giving a good rating during receipt of hire car. The next day, they called to say… Read more
they needed their hire car back because RAA was refuting my claim again. I am in the right, confirmed again by my insurance, NRMA, who are, as we speak, organising a hire car for me. The crash repairer organised the car through 'I'm in the right' on my behalf without the option to go directly through my NRMA. Would have saved me lots of angst and worry. Do better, 'I'm in the right' if you expect good ratings. Don't give our hire cars willy-nilly if you are deeming yourselves a reputable company. I do not recommend this company.
Compass
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Dont contact them or let them contact you even initially.... they dont stop hounding you and are relentless. Intried being nice but they just kept ringing even though i said no several times.
IMOK Accident Replacement Cars
Incredible service! I was so stressed after the accident, but they reassured me that everything would be sorted. True to their word, a replacement… Read more
car was delivered the same day, and I drove it for weeks while my own car was in the shop. The whole process was completely free as promised. Thank you for making a stressful situation so easy.
Not At Fault Accident (NAFA)
Thanks Jason for excellent service – Thanks Jason for taking the time and making an annoying experience (The Accident) a better experience. It was a (is a) pain in the backside when… Read more
these things happen. Jason was very understanding, explained everything. We added things that were required that I had overlooked.
Not My Fault
Appalling customer service – Appalling customer service, did not receive the replacement car as promised. Numerous calls and on-line requests unanswered for days. Calls to their… Read more
1800/1300 numbers are through a third party call centre, standard response is “we will leave them a message” Suggest you try another company. Do not use Not My Fault
Drive4Free
Not My Fault Car Rental
General Car Rentals
Not helpful – A last minute hire of a vehicle and a request for a $1000.00 security deposit upon arrive at the Cairns City depot left me in shock. I was told… Read more
because I was a first time local resident hirer a $1000.00 security deposit was required. I said when booking the vehicle it dis not state this only the hire cost. The man said it was in your email, yes but that is after you took my money. I called support explaining I could not tie up $1000.00 for 10 days but she said unfortunately you will not get your money back. Not very happy with this rental company, I have never been asked for $1000 security from other Cairns based vehicle hire companies. I do not recommend this business.
Please note we are not based in Cairns and we… Read more
We’re sorry to hear about your experience, Aaron, and… Read more